Victor's Granite & Marble LLC

Reviews

• JF

  Jeff Frizzell

  Jan 15, 2026
  3.0
  Actual quality of install is great. The customer service... so/so to poor. He installed our countertops as part of our remodel and that went great. We also had an additional cut that he did no-cost (we picked up the extra piece at their warehouse). But our very last interaction leaves an awful taste in our mouth. We asked him to come back briefly to drill a hole (5 minutes + driving). We told him it was not urgent, and to come out anytime in January. He texts at 7AM suddenly saying "OMW there by 8am" - no advance scheduling or notice, just "I'm almost there". Then a 'He said/she said': we were told by our general contractor drilling a hole would be free, Victor shows up, prepared to drill, and says "I would never come out for free - $150 visit fee". I've got 2 kids (1 sick) in the other room, and he springs a negotiation on me very-last-minute like that? We've been texting, asking "anytime this month". He said "well, I'll take $100 cash". Clearly was a money grab. (Later in the day realizing I should have just drilled the hole myself...) So install went well, but awful experience at the end. My fault for not asking about a visit fee before, but his fault for not communicating at all and for an obnoxious cash-grab.
• DB

  Douglas Berger

  Apr 10, 2025
  5.0
  I got a remnant from Victor which he then cut into multiple pieces and finished for me. Excellent selection, communication, price and result. If you are looking at reviews on other sites ignore negative reviews from people in Asheville NC - they seem to be reviewing a different business in that city.
• YL

  Yvonne Lynch

  Jun 27, 2019
  5.0
  On time, great service, great value, I couldn’t be happier!

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