Seatown Electric Plumbing Heating and Air is Washington's premier home services provider. Locally owned and operated, Seatown takes pride in the work they do and the service they provide. Serving King, Snohomish counties and surrounding areas, 24 hours a day, 7 days week, you can always count on Seatown, your one stop shop for home services! Our customer satisfaction guarantee promises that any installation we perform will outlast industry standards, keeping your home comfortable and safe for years to come.
Many customers praised the technicians for being knowledgeable, professional, and thorough in their work.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing excellent communication while others reported poor responsiveness and scheduling issues.
Quality of Work
Overall, customers appreciated the quality of work done, although there were complaints about some installations being rushed or poorly executed.
Pricing Transparency
Several customers expressed confusion and dissatisfaction with pricing, particularly regarding service fees and quotes that lacked detailed breakdowns.
Reliability
While many customers had positive experiences, there were significant complaints about missed appointments and lack of follow-through on service guarantees.
MD
Michael Domar
4 days ago
5.0
CJ was great. Very informative about the plumbing inspection and provided clear information about the potential services that I would need to consider. He was also very easy to talk to, while maintaining professionalism. Seatown is wonderful!
LW
Laurie Westphal
Nov 12, 2025
5.0
Cj did a complete plumbing inspection for us today-he was very thorough and took time to explain everything he was doing. It was part of our annual plan and we were impressed with the detailed review and recommendations.
DT
Dan Taylor
Nov 12, 2025
5.0
Ty did a wonderful job conducting an electrical inspection of our home. He was very thorough, professional, and took the time to explain all his findings and recommendations in easily understandable terms. I wouldn't hesitate to recommend his services to others.
JH
Jeanna Hammar
Nov 11, 2025
1.0
Avoid. They do not stand by their advertised service guarantees.
The quote technician arrived nearly an hour late with no communication. The office ignored me when I tried to simply ask if someone was still coming.
The install technicians were different from the person who did the quote so a lot of redundant info had to be shared again. The install technicians were sloppy rushing the job to finish early on Halloween and damaged our home, left behind trash, threw out the only copy of important, mandatory password codes to actually access + use our EV charger, didn't finish setup long up the EV charger with the passwords so we can actually use it AND they damaged our siding and paint and tried to cover it with a few messy silicone globs on only some of the damage. They also installed some conduit sleeves in a way that they are allowing water to penetrate into our brand new electric service and fuse box.
They came out a few hours after the sloppy install to do a temporary repair by simply putting duct seal over all the damaged areas since we were getting 3/4" of rain pour starting while they were patching the damages.
We had to go to a creepy Tesla Supercharger station and pay to charge our car because of Seatown's complete service failure.
After being ignored by Seatown for over a week, we were able to work with Tesla to unbrick our new $3,500 60Amp charger. Seatown ignored all of our calls and they refused to send anyone out to help us when we reported this via email. They kept responding promptly over email saying they can do nothing for us but that they sent it to manager who would respond urgently. That never happened.
I called the next day multiple times and was sent to voicemail every time and then finally the person answered and said the number isn't linking to my account and that the system is down. I found it interesting how only when they didn't know my account that my call was promptly answered.
The damage is still not repaired and the repair isn't defined or scheduled as of November 11 and we have been forced to threaten suing their Bond and insurance numerous times for any movement whatsoever. They also provided us the wrong contact info for upper management and are stringing us along with false promise of action and no follow through after false promise
They promise 24/7 call answering and emergency service on their website and contract if you didn't receive 5-star service and aren't satisfied but they'll ignore your calls and not take action on emails.
Their technician also suggested we hire them to do unpermitted electrical work for this EV charger install. Red flags.
Be sure to document everything with them but honestly it's probably easier, cheaper and less stressful to just go with another company. Our experience has been an utter disaster and đź’Ż service failure.
SM
Steve Mintz
Oct 30, 2025
5.0
Seatown’s technicians being prompt, up front about what’s needed, responsive to my questions, and trustworthy with estimated repair times and costs is why I’d trust any future repairs to Seatown. Here’s my latest experience:
After a long search, I’m thrilled to have chosen Seatown. Annual maintenance, part of Seatown’s annual service plan (highly recommend!), was trusted to Ty, Patric, Austin, and Mitchel. Each technician clearly explained what they were doing and, after close inspections of the entire house, what they found. Each articulated the difference between “nice to fix” and “must fix”—I had a few of both—code updates since the property was built, and when suggested repairs could be made. It was fast and easy to schedule the follow-on repair crew, Jason, David, and Patric, who, though good electronic record-keeping, had an excellent sense of the nature of the problems, what was needed, and how long each issue would take to resolve. All work was done to the highest standards, making it easy to refer Seatown to my neighbors.
Frequently Asked Questions About Seatown Electric Plumbing Heating and Air
What types of home services does Seatown Electric Plumbing Heating and Air provide?
Seatown Electric Plumbing Heating and Air offers electrical, plumbing, heating, and air services for residential homes.
What areas does Seatown Electric Plumbing Heating and Air serve?
They serve King, Snohomish, Island, Pierce, Skagit, and Whatcom counties and surrounding areas in Washington.
What are the business hours for Seatown Electric Plumbing Heating and Air?
They are open Monday through Friday from 7:00 AM to 7:00 PM, and on weekends from 7:00 AM to 6:00 PM.
Is Seatown Electric Plumbing Heating and Air locally owned?
Yes, Seatown is locally owned and operated in Seattle, Washington.
Since when has Seatown Electric Plumbing Heating and Air been serving the Greater Seattle area?
They have been serving the Greater Seattle area since 2016.
How can customers contact Seatown Electric Plumbing Heating and Air?
Customers can contact them by phone at +1 360-229-7458 or email seatownmarketing@seatownservices.com.
Where is Seatown Electric Plumbing Heating and Air located?
They are located at 8769b 15th Ave NW, Seattle, WA 98117, USA.
Are there any nearby automotive repair shops near Seatown Electric Plumbing Heating and Air?
Yes, Fleury's Body Shop, Fleury's Collision Center, Fix Auto Ballard, Gerber Collision & Glass, Crown Hill Automotive, and Gibby's Auto Spa are automotive repair shops nearby.
What dental services are available near Seatown Electric Plumbing Heating and Air?
Nearby dental services include The Tooth Ferry Pediatric Dentistry and Urban Dental.
What options for pet care are near Seatown Electric Plumbing Heating and Air?
Nearby pet care options include Just Food For Dogs, Petco - Ballard, Vetco Vaccination Clinic, and Sunset Hill Veterinary & Rehabilitation Center.