Business Details
About
Heating ContractorElectrician
IES specializes in the service and repair of indoor air and hot water mechanical systems in both residential and light commercial buildings. We service and install gas fireplaces as well as gas logs. IES also designs and installs heating, cooling and water heating systems, deploying industry leading equipment like Trane, Navien, Rinnai and Mitsubishi.
Location
Hours
Reviews
4.5
169 reviews
5 stars
146
4 stars2
3 stars2
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, knowledge, and responsiveness of the technicians and office staff, highlighting their dedication to customer satisfaction.
Timeliness
Several reviews noted the prompt response times, especially in emergency situations, with technicians arriving quickly to address issues.
Quality of Work
Customers frequently expressed satisfaction with the quality of installations and repairs, appreciating the thoroughness and attention to detail demonstrated by the technicians.
Pricing Concerns
Some customers raised concerns about high pricing and unexpected charges, suggesting that transparency in pricing could be improved.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, indicating inconsistency in service quality.
- YSYana SurkovaJan 5, 20265.0The team helped us a lot in a very timely manner. We had a pressure valve break in a water heater, so it was heavily leaking. All that happened on the New Year’s day on they were literally only ones who responded and fixed the problem. Shout out for them and their professionalism and dedication!
- DWDerek WilliamsJan 2, 20265.0Marcus was good: he knew how to diagnose the problem with our in floor heating system and figured out what the problem was.
- RKRose KirkishDec 31, 20255.0We first got a recommendation from someone who highly recommended Integrity Energy Systems, which was a big plus for us. We had an excellent experience with them for our furnace replacement. Hakimi and Liam did an outstanding job with the installation and were professional, knowledgeable, and respectful throughout the entire process. Gregg, the system designer, was also great from the initial consultation to the detailed quote and patiently answering all of our questions. The entire team, including the admin staff, was very professional and patient. This was a big purchase for us and we truly appreciated how the team took the time to understand where we were coming from, explained everything clearly, and never made us feel pressured. We felt confident and supported every step of the way and highly recommend Integrity Energy Systems.
- JBJudy BurrowDec 16, 20255.0Had an issue with air flow which he trouble shooted and fixed! Very happy, awesome service
- BJByron D. JoynerDec 15, 20255.0Vadim always does a great job. He is punctual, thoughtful and a strong worker.