Evergreen Home Heating and Energy

4.8
953 reviews
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Business Details

727 S Kenyon St, Seattle, WA
98108, United States
(206) 565-1455
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About

HVAC Contractor
Since 1975 we’ve been making Puget Sound homes the most energy efficient, comfortable homes in the country. Our experienced team brings decades of expertise installing and maintaining the most innovative and efficient technology

Location

Evergreen Home Heating and Energy
727 S Kenyon St, Seattle, WA
98108, United States

Hours

Reviews

4.8
953 reviews
5 stars
865
4 stars
38
3 stars
3
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and knowledge of the technicians, highlighting their clear communication and willingness to answer questions.

Installation Quality

The installation process received positive feedback for being efficient, thorough, and respectful of customers' homes, with several reviews noting high-quality workmanship.

Follow-Up Issues

Several customers expressed frustration with the lack of follow-up communication after service calls, particularly regarding unresolved issues and warranty claims.

Pricing Transparency

While some customers appreciated the transparent pricing, others felt misled by unexpected costs and diagnostic fees, leading to feelings of dishonesty.

Product Reliability

There were mixed reviews regarding the reliability of installed systems, with some customers experiencing significant issues shortly after installation, leading to costly repairs.
  • RR
    Ron
    5 days ago
    5.0
    Routine HVAC maintenance explained and performed on time. Our tech Cody was very professional. Thank you Evergreen.
  • RH
    Rita Huang
    Nov 14, 2025
    5.0
    Called at 11am for my furnace, they arrived around 2:30 pm to solve the pump issue, and charged reasonable. Efficiency communication and convenience payment options. Thank you!
  • AW
    Aaron Williams
    Nov 1, 2025
    5.0
    Had my furnace's annual checkup via the VIP plan. I paid in advance last year for service issues the following year including an inspection/check up. This year Tristan came out and verified proper operations, wear and tear, CO2 emissions, and replaced and recycled our old filter. He was prompt, efficient, friendly, and knowledgeable. Had this service for over 7 years, I believe. Did not renew for the first time because the cost more than doubled. It could be worth it but I'll take my chances...
  • SA
    Sarah Allen
    Oct 29, 2025
    2.0
    Initially paid for a diagnostic fee ($400+) for the technician to tell us our system has a leak. We scheduled a leak repair for them to come back and say they actually can't repair it and have to just replace the whole unit even though they charged us for the leak search and repair still ($700+). Felt very dishonest and would not recommend
  • HH
    Heather
    Oct 27, 2025
    5.0
    First time customer for a service call. I called based on reviews from the West Seattle Blog. Both of my technicians Will, and Nick (in training) were professional and skilled. I'm one of those people that likes to tinker and Will was comfortable answering my questions. For my service, I thought the pricing was transparent and fair. I recommend and will use them again. Also, it was very easy to schedule. They use an AI schedueler when the office is closed so I had no issues trying to schedule on Sunday for next available appointment when my furnace unexpectedly tried to keel over.
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Frequently Asked Questions About Evergreen Home Heating and Energy

What services does Evergreen Home Heating and Energy provide?

Evergreen Home Heating and Energy specializes in installing and maintaining energy-efficient HVAC systems to make homes in Puget Sound comfortable and energy-efficient.

Since when has Evergreen Home Heating and Energy been in business?

The company has been serving the Seattle area since 1975.