About
HVAC Contractor
Since 1975 we’ve been making Puget Sound homes the most energy efficient, comfortable homes in the country. Our experienced team brings decades of expertise installing and maintaining the most innovative and efficient technology
Location
Hours
Reviews
4.8
972 reviews
5 stars
883
4 stars
38
3 stars3
2 stars10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable technicians, highlighting their professionalism and thorough explanations during service calls.
Installation Quality
Several reviews noted the high quality of installation work, with crews being described as efficient, respectful, and detail-oriented.
Communication
While most interactions were positive, some customers experienced issues with follow-up communication and scheduling, particularly regarding emergency services.
Honesty and Transparency
Customers appreciated the honest assessments provided by technicians, especially when it came to repair versus replacement options, although there were some complaints about unexpected costs.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding service failures, particularly with newer installations and warranty issues.
- MSMaria SantosJan 2, 20265.0Furnace sputtered during cold snap so called Evergreen Home Heating and Energy emergency. Tech arrived within hour, cleaned vents clogged with dust and swapped filter without extras. Explained efficiency dips from damp air here, cost fair for after-hours.
- BWBrandon WilliamsJan 1, 20261.0This review is specifically for whoever decides to use AI agents. Our heat went out Friday night and on Saturday morning I talked to an "agent" who booked us an appointment for Monday. Monday morning the human agent calls to tell me that the AI booked me for a time slot they didn't have, and I didn't have an appointment. What a treat for me! The humans I worked with here were wonderful. The agent was sympathetic and tried to get me in as soon as they could. We eventually got a technician sent out and he was great. But this whole experience is marred by this terrible AI agent. An answering machine would have been better customer service. You all just let me know when you ditch the AI garbage and I'll update my review.
- GNGwen NaganoDec 31, 20255.0Excellent service. Efficient, clean, fast, and thorough follow up. Next day call from a customer service bot which had the best IVR ever.
- DLDavid LoudDec 22, 20255.0I've been an Evergreen customer for installing and maintaining my gas furnace for many years. Today Cody came for an annual check-up and maintenance for my furnace, which is 13 years old and out of warantee. He did a terrific job explaining things and took several steps to help extend the life of the furnace. He exceeded my expectations.
- MSMary SmithDec 20, 20255.0Initial interaction with first technician was mediocre. Notified Evergreen and they sent out another tech (Brandon) who was on point, nice and professional. He inspected initial work, made some corrections, apologized for the situation and that it would be looked into. Evergreen did the right thing and refunded us for the initial issue. I would use them again.
Frequently Asked Questions About Evergreen Home Heating and Energy
What services does Evergreen Home Heating and Energy provide?
Evergreen Home Heating and Energy specializes in installing and maintaining energy-efficient HVAC systems to make homes in Puget Sound comfortable and energy-efficient.
Since when has Evergreen Home Heating and Energy been in business?
The company has been serving the Seattle area since 1975.
Where is Evergreen Home Heating and Energy located?
Their address is 727 S Kenyon St, Suite B, Seattle, WA 98108, USA.
What are the business hours of Evergreen Home Heating and Energy?
They are open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Evergreen Home Heating and Energy?
You can reach them by phone at +1 206-565-1455 or visit their Facebook page at https://www.facebook.com/208277350517.
Is Evergreen Home Heating and Energy located near any hardware or building supply stores?
Yes, nearby hardware and building supply stores include Emerald Tool, George S Schuster Co Inc, and Alki Marine Lumber.
Are there any breweries or places to eat close to Evergreen Home Heating and Energy?
Nearby breweries and restaurants include Lowercase Brewing, Burdick Brewery, Timber City Ginger Beer, and Northwest Commissary Kitchens.
What professional services are available near Evergreen Home Heating and Energy?
Nearby professional services include Seattle Metal Products, DMH Industrial Electric, and West Coast Wire Rope & Rigging, Inc.
How can customers traveling to Evergreen Home Heating and Energy use nearby transportation or tour services?
Customers can utilize nearby transportation and tour services such as Seattle Express, Show Me Seattle, and Beeline Charters and Tours to navigate or explore the area before or after their visit.
What kind of expertise does the team at Evergreen Home Heating and Energy have?
The team brings decades of experience installing and maintaining innovative and efficient heating and energy systems for homes.