Business Details
About
HVAC ContractorElectricianGenerator Service & RepairAir Conditioning ContractorHeating ContractorLeak Detection ServicePlumberWater Heater SalesWater Heater ServiceAir Duct Cleaning Service
"Home Comfort Alliance has been serving the Heating, Cooling, Plumbing, and Electrical needs of residential and commercial customers in King, Pierce and Snohomish, Skagit, Kitsap & Mason counties for 47 years. When it comes to quality and dependability you can count on our friendly, factory trained and certified experts. Experience the difference for yourself! Call us today for your free, no obligation heating or cooling estimate."
Details
- Requires appointmentAvailable
- Onsite servicesNot available
- Free parking garageNot available
- Free parking lotAvailable
Location
Home Comfort Alliance - Redmond
9680 153rd Avenue Northeast, Redmond, WA
98052, United States
Hours
Reviews
4.8
1,710 reviews
5 stars
1,555
4 stars
48
3 stars21
2 stars22
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and knowledge of the technicians, highlighting excellent communication and responsiveness.
Installation Quality
Most reviews noted high satisfaction with the installation process, describing it as efficient, thorough, and clean.
Pricing Transparency
Customers appreciated fair and transparent pricing, with no pressure to upsell during consultations.
Follow-Up Issues
Several reviews indicated problems with follow-up service and communication after installation, particularly regarding warranty claims and scheduling.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service in specific cases, particularly related to warranty issues and miscommunication.
- OWOtter WatcherJan 5, 20265.0Long-time customer of Home Comfort Alliance & have always had a good experience. Ruslan Klimansky & Antonio Salazar did a great job installing my furnace and heat pump. They showed up on time, then were professional, polite, cheerful, cleaned up, and did everything I asked of them. My units are working well & I am happy with the install.
- WLWarren LanceJan 3, 20265.0The technician was very professional, courteous and friendly. After speaking with him he suggested that I could save $ by having a maintenance service completed instead of a diagnosis and repair. I appreciated his willingness to save me money.
- BKBarb KaramaticDec 31, 20255.0This company is far beyond your normal customer service. They have helped us out in several emergencies, one w our furnace quitting in a cold spell, and our heat pump freezing up .Geoff and hus company came through for us on all these issues. The one customer who gave him a bad review is completely incorrect....that's all l will say.
- MPMike PowersDec 31, 20255.0I had a fantastic experience with Home Comfort Alliance. Their customer service was truly excellent from start to finish—friendly, knowledgeable, and very responsive. They were quick to answer questions, explained everything clearly, and never made me feel rushed or upsold. Pricing was fair and transparent, which I really appreciated, and the response time was impressively fast. It’s refreshing to work with a company that’s professional, honest, and clearly values its customers. I wouldn’t hesitate to recommend them and will definitely use them again.
- JXJohn XanthakisDec 13, 20255.0We had our tankless water heater serviced and the technician was courteous, friendly and professional. The service took about an hour and the area around the heater was left clean and orderly. Some time after the service was completed we noticed that the hot water at every faucet was extremely yellowish brown. We had to flush all the pipes connected to every faucet for over a half hour before the water coming out was clear. There was no mention that we would be required to perform this action and it would have been bad had we used the hot water for any cooking or preparing of food or laundry. This is something you should advise your customers that they need to do after the service is performed.
Frequently Asked Questions About Home Comfort Alliance - Redmond
What services does Home Comfort Alliance - Redmond offer?
Home Comfort Alliance - Redmond provides heating, cooling, plumbing, and electrical services for both residential and commercial customers.
Which counties does Home Comfort Alliance - Redmond serve?
They serve customers in King, Pierce, Snohomish, Skagit, Thurston, Kitsap, and Mason counties in Washington state.
What are the business hours of Home Comfort Alliance - Redmond?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Home Comfort Alliance - Redmond require appointments?
Yes, appointments are required for their services.
What brands does Home Comfort Alliance - Redmond work with?
They work with Carrier, Mitsubishi, Lennox, and York brands.
Is Home Comfort Alliance - Redmond accessible for wheelchair users?
Yes, they have wheelchair accessible restrooms at their location.
Does Home Comfort Alliance - Redmond offer online estimates?
Yes, they provide free, no obligation heating or cooling estimates online.
What parking options are available at Home Comfort Alliance - Redmond?
They offer free onsite parking, including free parking lots and street parking.
Which nearby places can customers visit before or after their appointment at Home Comfort Alliance - Redmond?
Customers can visit Penny Arcade for games and events, Cafecito Mexican Bakery for tasty treats, or the Sammamish River for outdoor activities.
Are there any fitness centers close to Home Comfort Alliance - Redmond?
Yes, nearby fitness facilities include Fulcrum Training Hall, Buelt2Last Fitness, and Serious About Fitness for gym and training options.
What community or cultural organizations are near Home Comfort Alliance - Redmond?
The BAPS Shri Swaminarayan Mandir, a Hindu temple and religious organization, is located nearby along with local dance schools such as Misha & Natasha Ballroom Dance and Emotions DanceSport.