Technicians consistently provided excellent customer service, being friendly, informative, and responsive to customer needs.
Professionalism
Customers praised the professionalism of the technicians, noting their punctuality, thoroughness, and ability to explain processes clearly.
Knowledge and Expertise
Technicians demonstrated strong knowledge of septic systems, offering valuable advice and education to customers about their systems.
Timeliness
Many reviews highlighted the prompt service, with technicians often arriving on the same day or within a short time frame after the initial call.
Cleanliness and Care
Customers appreciated the attention to cleanliness, noting that technicians left the work area tidy and took care to avoid damage to landscaping.
TD
Tevis Kristina Dick
3 days ago
5.0
Cris was awesome. Super friendly, knowledgeable. Helped diagnose a problem that saved us thousands of dollars. Highly recommend.
JS
Jolyn Stricherz
4 days ago
5.0
Jason and Russell came out today to pump my septic (maintenance). They were on time, friendly and explained the work to me. Jason changed the screws on my lids to flatter ones so my lawnmower wouldn’t hit them (nice thing to do). He explained the need to pump my second tank and went over the bill with me. He was professional. I will definitely use them again for septic/inspection/repair work. Thank you!
SL
Shelly Lohman
6 days ago
5.0
To whom it may concern;
I recently had some concerns about my septic pump, and Sterling Septic and Plumbing absolutely exceeded my expectations. Cris and Ethan took the time to make sure my pump was functioning properly and completed a full set of diagnostics. They were incredibly kind, professional, and impressively quick.
What really stood out to me was that, in over 20 years of having my system pumped by various companies, this was the first time anyone ever checked my drainfield using draw-down tests. Their thoroughness and attention to detail gave me real peace of mind.
I’m a very happy customer and won’t be using any other company again. Huge thanks to Cris and Ethan for their outstanding service—Sterling Septic and Plumbing has definitely earned my trust!
KT
Kristy Thibodeaux
Nov 14, 2025
5.0
Neighbors recommended Sterling Septic to me and said they are top notch. They weren’t lying. I Called and spoke with Eric, who taught me more in the 20 minutes we chatted than I’ve ever known about septic systems. He was thorough and explained everything in such great detail so I could understand lol He definitely knows his stuff. Got us scheduled
Russel and Skyler showed up at 815 right on time. They were professional, very knowledgeable and showed my husband all the things about our septic system. Gave us tips on what we can do in between getting the tank pumped. Super friendly guys and I’m so happy I listened to my neighbors :) very pleased with everything and will for sure be using them from now on!!!
MC
michael cooper
Nov 11, 2025
5.0
We had an urgent septic issue after having a plumber out to look at an air bubble issue we were having. We had a septic pump completed and one call and they were here and completed the job within 2 hours. I usually don't leave any kind of review on any company, but this was the quickest service from any maintenance company that we have ever dealt with.
Frequently Asked Questions About Sterling Septic & Plumbing LLC
What septic and plumbing services does Sterling Septic & Plumbing LLC offer?
Sterling Septic & Plumbing LLC offers septic pumping, septic repairs, drain field repairs, and septic maintenance services.
Where is Sterling Septic & Plumbing LLC located?
Sterling Septic & Plumbing LLC is located at 5113 66th Avenue East, Puyallup, WA 98371, USA.
What are the business hours of Sterling Septic & Plumbing LLC?
The business operates Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Sterling Septic & Plumbing LLC for service inquiries or support?
You can contact them by phone at +1 253-254-8630 or email them at sterlingseptic@gmail.com.
Does Sterling Septic & Plumbing LLC provide on-site septic services?
Yes, they offer on-site septic services as indicated by their service attributes.
What payment options does Sterling Septic & Plumbing LLC accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
Which areas does Sterling Septic & Plumbing LLC serve?
They serve Pierce County, King County, Puyallup, Graham, and Tacoma areas in Washington state.
Is there a way to submit a service request online to Sterling Septic & Plumbing LLC?
Yes, you can submit a service request online through their website at https://www.sterlingsepticandplumbing.com/.
What nearby attractions or places can I visit when getting service at Sterling Septic & Plumbing LLC in Puyallup?
Nearby places include Picha Farms and Picha’s Berry Farm where you can enjoy fresh produce, and Majestic Mobile Manor & RV Park if you are traveling with an RV.
How can nearby locations like River Road Landscape Supply and BrightView Landscape enhance my home maintenance visit to Sterling Septic & Plumbing LLC?
After servicing your septic or plumbing needs, you can visit River Road Landscape Supply or BrightView Landscape for gardening and landscaping supplies to improve your outdoor spaces.
Are there useful nearby services like disposal or recycling facilities near Sterling Septic & Plumbing LLC?
Yes, nearby services include DM Disposal Co Inc, DM Recycling Co, and Vashon Disposal that provide garbage collection and waste management which can complement your home maintenance activities.