Customers consistently praised the professionalism and expertise of the Bates Roofing team throughout the entire process.
Communication
Many reviews highlighted excellent communication from the initial estimate to project completion, with timely updates and responsiveness.
Quality of Work
The quality of the roofing work was frequently commended, with customers noting attention to detail and thorough clean-up after the job.
Competitive Pricing
Bates Roofing was recognized for providing fair and competitive pricing, often being the most cost-effective option among multiple quotes.
Customer Satisfaction
Overall customer satisfaction was high, with many reviewers expressing their happiness with the final results and willingness to recommend the company.
HF
Hallie F.
Nov 16, 2025
5.0
I truly could not have asked for a better roofing experience. Bates Roofing had the very best plan for my roof with respect to venting, valleys and design. The owner, Brad, helped me pick the perfect color for my roof (CertainTeed Black Walnut) that coordinated beautifully with my orangish-red brick color. It really updated the entire home from my former outdated red roof, and I loved the new look from the first time I saw it. This company was beyond careful and tidy with the installation. Not one plant was damaged in my garden and no debris was left behind. I felt like they really cared that I was satisfied with their work. Many thanks to Bates roofing and their crew for such an outstanding job!
CR
cooper reeves
Nov 12, 2025
5.0
We’ve referred several clients to Bates Roofing, and every time, they’ve provided fair, honest, and transparent bids. Their team is professional, reliable, and truly cares about doing the right thing for homeowners. It’s comforting to know that when we refer clients, they’re in trustworthy hands!
LB
Lauraine Barto
Nov 3, 2025
5.0
I really appreciate the professionalism & care everyone took on our project; everyone was responsive & thorough which really put me at ease for such a huge financial spend (which was still the lowest bid out of 4 local companies).
I am thrilled with how the new roof looks & feel great about the warranties on workmanship & materials.
I 100% recommend this local company.
DF
donna fuller
Oct 25, 2025
5.0
This company was awesome to work with. I live 4hrs away from my rental property and couldn't be there while they were doing the work. I was kept informed by text messages through the whole process. Not only did they do the roof, they also replaced some rotted fascia boards ( something the other 2 companies I got quotes from never offered).Also sent pictures when everything was completed.
RP
Rion Payne
Oct 23, 2025
5.0
The Team at Bates Roofing absolutely made thr process of replacing our roof the easiest. The bates Roofing crew that did the work to replace the roof were amazingly professional and treated our home like it was theirs. I would recommend to anyone Bates Roofing should be your choice on your next Roofing project, because of the attention to detail on every part of the project.
In the Pacific Northwest, roof replacement typically occurs when the roof is between 15 and 22 years old. To determine the status of your specific roof, we encourage you to contact us. We will gladly arrange for one of our experienced estimators to conduct a complimentary evaluation.
What are the signs that I need to replace my roof?
Several indicators suggest the need for roof replacement. These include interior leaks, roof sagging, missing shingles, exposed fiberglass mat, worn or aged shingles, curling shingle edges, and shingles with minimal remaining granules. If you observe any of these signs, it's advisable to consider roof replacement. We invite you to contact our office to schedule a free estimate with one of our professional estimators.
How long will it take to get a new roof?
The duration of a roof replacement project varies based on the roof's size, pitch, and complexity. For small to medium-sized houses, the process typically takes 1-3 days. Larger or more intricate roofs may require up to a week or more to complete.
Can I replace my roof in the wintertime?
Yes, roof replacement is possible during winter. As a roofing company based in Western Washington, we are accustomed to working in all seasons. Our expertise allows us to typically complete the old roof removal and new roof securing in just one day of favorable weather. Once we have 'dried in' your roof, your home remains protected from the elements, enabling us to finish the installation even in rainy conditions.
Are metal shingles better?
The choice between metal roofing and traditional shingles depends on various factors including durability, cost, aesthetics, and environmental considerations. Metal roofing offers exceptional longevity, often lasting 30 to 70 years with minimal maintenance, and provides superior resistance to impacts, wind, and erosion. It also reflects solar heat, reducing cooling costs, and can be manufactured from recycled materials. The decision should be based on your specific preferences, budget, and long-term objectives. Consulting with a Bates Roofing professional can assist you in making the most suitable choice for your needs.
How often should my roof be cleaned?
We recommend engaging a certified roof and gutter cleaning company for annual inspection and cleaning of your roof. In areas with dense tree coverage, consider biannual cleaning. Regular maintenance not only prevents future issues and preserves your home's value but also ensures the validity of any warranties from the original installation.
Can my roof be power washed?
Power washing is not recommended for roof cleaning as it can cause damage rather than clean effectively. Roofing materials are not designed to withstand high water pressure, which can lead to accelerated degradation, particularly on composite roofs. The pressure may also lift shingles, potentially causing leaks during and after cleaning. Bates Roofing advises against power washing roofs.
How much does it cost to repair my roof?
The cost of roof repair varies significantly depending on the specific project requirements. For an accurate assessment, we recommend a professional inspection. We offer complimentary, no-obligation estimates and would be pleased to arrange an evaluation of your roof.
Do you offer financing?
Yes, we provide financing options. We collaborate with multiple financial institutions to offer financing solutions tailored to meet our clients' individual needs.
Do you replace gutters and skylights?
Yes, we do. In addition to our comprehensive roofing services, we specialize in gutter and skylight replacement. This ensures that all components of your roofing system are maintained in optimal condition.
When should I replace my roof?
In the Pacific Northwest, roofs typically need replacement between 15 and 22 years of age. Contact Bates Roofing for a free evaluation by an experienced estimator to assess your specific roof's condition.
What are the signs that I need to replace my roof?
Signs include interior leaks, roof sagging, missing or worn shingles, exposed fiberglass mat, curling shingle edges, and shingles with minimal granules. Schedule a free estimate with Bates Roofing to evaluate your roof's condition.
How long does it take to replace a roof?
Roof replacement typically takes 1-3 days for small to medium homes and up to a week or more for larger or complex roofs.
Can I get roof replacement services during winter?
Yes, Bates Roofing operates year-round in Western Washington. They can often complete old roof removal and new roof installation in one day of good weather, protecting your home from elements even in rainy conditions.
Does Bates Roofing offer metal shingles, and are they better?
Metal roofing offers long-lasting durability, often 30 to 70 years, with resistance to impacts and weather, and can reduce cooling costs. Bates Roofing can help you decide if metal shingles fit your needs and budget.
How often should I have my roof cleaned?
Annual inspection and cleaning are recommended, or biannual in dense tree areas, to maintain your roof, prevent damage, and preserve warranties.
Does Bates Roofing recommend power washing to clean roofs?
No, power washing is not recommended as it can damage roofing materials by lifting shingles and accelerating deterioration.
Do you provide financing options for roofing projects?
Yes, Bates Roofing works with multiple financial institutions to offer financing solutions customized to your needs.
Are gutter and skylight replacements offered by Bates Roofing?
Yes, Bates Roofing specializes in gutter and skylight replacement alongside their roofing services to keep your roofing system in optimal condition.
What nearby businesses can I visit around Bates Roofing in Puyallup?
Nearby you can find PNW Insulation LLC for home improvement needs, Franklin Roofing Enterprises for additional roofing services, and Cons Supply Puyallup offering hardware and professional services. Visiting these locations can complement your roofing project or provide additional home improvement options.
How can nearby emergency and home service businesses benefit me when using Bates Roofing?
In case of urgent roofing issues, nearby businesses like Sterling Septic & Plumbing LLC and Puyallup Towing offer plumbing and towing services respectively, which can assist in related emergencies during your roofing project.
What nearby recreational or community facilities are close to Bates Roofing in Puyallup?
CrossFit Puyallup gym is nearby for fitness activities, and Good Samaritan Community Health Center offers medical services. You might visit these before or after your roofing appointment for convenience and wellness.