Campbell & Company

4.9
7480 reviews

About

Air Conditioning Contractor
Since 1983, Campbell & Company has provided high-quality HVAC, electrical, plumbing, and drain cleaning services in the Tri-Cities. No matter which of your home's comfort systems is troubling you, we have a professional contractor who can help. Our reliable team members can quickly come to your home and address your problem, so you can get back to enjoying your space fully. Our team works hard to ensure you are always comfortable in your home. We believe in always getting the job done right, so we guarantee you'll be satisfied with our services.

Location

Campbell & Company
2828 W Irving St, Pasco, WA
99301, United States

Hours

Reviews

4.9
6,957 reviews
5 stars
6,564
4 stars
212
3 stars
37
2 stars
35
1 star
109

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, being knowledgeable, polite, and thorough in their work.

Customer Service

Customers praised the company's excellent customer service, with many highlighting the responsiveness and helpfulness of the staff.

Timeliness

Many reviews noted the promptness of service, with technicians arriving on time and completing work efficiently.

Communication

Technicians effectively communicated with customers, explaining processes and providing options clearly.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, often mentioning successful resolutions to their issues.
  • KL
    Kyle Leveque
    1 day ago
    5.0
    Amazing service. I got a phone call about 30 minutes before arriving to confirm I was home. Followed by a text showing the person doing the work. He got here and straight to work cleaning a slow drain. He got the job done with no issues cleaned up the mess and had me verify that it was draining. I am writing this 2 day after the job and I have had no issues.
  • KZ
    Kyleen Zimber
    3 days ago
    5.0
    We had a comprehensive plumbing job on our 1960 home. Sam and Mo completed the job like the pros they are. They took the time to answer our questions, always good humored, and often going above and beyond our expectations. And, they were super nice to our dogs. Thank you Campbell and Co. for employing such knowledgeable and friendly professionals.
  • EM
    Eve MacQuarrie
    5 days ago
    5.0
    The plumber, who came to my house, Sky, is perfect. It's not very often you get a technician come to your house, look at the problem and say this is not something I'm going to be able to fix. He could've just tried. He could've fiddled around. He could've done a lot of stuff, but he didn't because the brand of toilet I have is not very common in this area. He then eliminated the service call charge cause there was really nothing he could do. I talked to the manufacturer of the toilet today and I think we've made arrangements that I will order the parts and he, the manufacturers rep, will walk Sky through how to fix the problem. I trust that he'll be able to do this. I also hope that Campbell and Company finds it worth their while because the toilet is an Ove sold by Costco. Campbell may pick up a whole new line of business.
  • TP
    Trisha Powers
    6 days ago
    5.0
    Excellent service, friendly technicians and job well done! They made sure to clean up any messes, they did everything as described in the invoice and also climbed on the roof to install something at the request of the inspector. I liked that there was a virtual inspection done, which saves us and the company time that we can't get back! Great use of technology to assist with the service done. They replaced our old electric panel with a new one. Thanks Campbell and Company!
  • CL
    Cecily Lehmann
    Dec 29, 2025
    5.0
    I don't remembers the last time I wrote a review but here I am. Rolando was great. Nice, polite and efficient. I guess I could have said professional. Fixed my unit in a blink of an eye. As far as the company, I love that they sent a text introducing who was coming to my house. They were prompt even though I didn't make an emergency appointment. My appointment was for between 1200 and 1700 and my HVAC was fixed by 1300. I almost forgot to mention Mia. She was so good that I'm questioning if she's a real person. To the point, professional and quick. If she isn't real, other businesses should get that program. If she is real, I wish I could be a articulate as you are. I'll be using them from now on. Thanks Campbell and Company!

Frequently Asked Questions About Campbell & Company

What services does Campbell & Company provide?

Campbell & Company offers high-quality HVAC, electrical, plumbing, and drain cleaning services.

Where is Campbell & Company located?

The company is located at 2828 W Irving St, Pasco, WA 99301, USA.