Campbell & Company

4.9
7378 reviews

About

Air Conditioning Contractor
Since 1983, Campbell & Company has provided high-quality HVAC, electrical, plumbing, and drain cleaning services in the Tri-Cities. No matter which of your home's comfort systems is troubling you, we have a professional contractor who can help. Our reliable team members can quickly come to your home and address your problem, so you can get back to enjoying your space fully. Our team works hard to ensure you are always comfortable in your home. We believe in always getting the job done right, so we guarantee you'll be satisfied with our services.

Location

Campbell & Company
2828 W Irving St, Pasco, WA
99301, United States

Hours

Reviews

4.9
6,855 reviews
5 stars
6,468
4 stars
212
3 stars
36
2 stars
35
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians, highlighting their ability to explain issues and provide solutions.

Timeliness

Many reviews noted that technicians arrived on time and completed work efficiently, contributing to a positive customer experience.

Customer Care

Feedback emphasized the courteous and considerate nature of the staff, with many customers appreciating the communication and attentiveness to their concerns.

Pricing Concerns

While most reviews were positive, some customers expressed concerns about pricing, particularly regarding the cost of parts and services.

Overall Satisfaction

The majority of customers expressed high satisfaction with the services provided, often recommending the company for future needs.
  • JD
    Jeffery D
    2 days ago
    5.0
    Jacob was very personable and professional. He did a great job answering all of our questions and was very pleasant. He represents Campbell and Company very well. He finalized the new heating and AC installation. All of the guys and there was six at one point were professional and did a great job! You can’t go wrong using Campbell and Company!
  • PR
    Patti Ross
    4 days ago
    5.0
    Spencer was very helpful helping us resolve our plumbing issue and selecting replacement toilets. We also went to their monthly maintenance plan and anticipate reducing future plumbing issues before they become problems. It is nice to have one company that takes care of our plumbing, electrical and HVAC needs and we recommend them.
  • TM
    Trinity Menke
    5 days ago
    5.0
    Spencer R came out to my house to help look at some electrical for my heat tape. I've never owned a home before or had to deal with heat tape. Being new to all this, Spencer was very helpful and friendly. Will call again if I have anything else I need help with! Thankful for all the help! Also booking the appointment was very easy and everyone was super helpful and very nice!
  • AH
    Amanda Helmann
    6 days ago
    5.0
    I’ve always had great experiences with this company! I’m on their HVAC maintenance plan, and scheduling is always quick and easy. They come out twice a year and I always feel confident that the work is being done thoroughly and correctly. Today my technician was Thalia, and she was wonderful. Super friendly, very respectful of my home, arrived right on time, and was efficient without ever feeling rushed. She made sure everything was looking great, checked all the filters, and walked me through what she was seeing. I really appreciate the consistency and professionalism from everyone I’ve interacted with, and Thalia was no exception. Highly recommend!
  • ZF
    Zhe Feng
    Nov 2, 2025
    5.0
    Our old water heater decided to quit on a cold morning, leaking water all over the garage. I called them and scheduled a same day service . Their technicians were professional, courteous, and explained the process clearly. They were able to replace it with a new unit, hauled away the old one, and completed the whole service in 3 hours. The installation of the new unit looks great. They also answered all of our questions about the new unit, including the extra pressure tank (above the main unit) which is now required by the code, and the functions of the various tubes clearly. Their price is also very reasonable, and they gave us a $200 promotional discount too. Would highly recommend them!

Frequently Asked Questions About Campbell & Company

What services does Campbell & Company provide?

Campbell & Company offers high-quality HVAC, electrical, plumbing, and drain cleaning services.

Where is Campbell & Company located?

The company is located at 2828 W Irving St, Pasco, WA 99301, USA.