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Campbell & Company

4.9
(7623 reviews)

Business Details

2828 W Irving St, Pasco, WA
99301, United States
(509) 631-9648

About

Air Conditioning Contractor
Since 1983, Campbell & Company has provided high-quality HVAC, electrical, plumbing, and drain cleaning services in the Tri-Cities. No matter which of your home's comfort systems is troubling you, we have a professional contractor who can help. Our reliable team members can quickly come to your home and address your problem, so you can get back to enjoying your space fully. Our team works hard to ensure you are always comfortable in your home. We believe in always getting the job done right, so we guarantee you'll be satisfied with our services.

Location

Campbell & Company
2828 W Irving St, Pasco, WA
99301, United States

Hours

Reviews

4.9
7,623 reviews
5 stars
6,711
4 stars
214
3 stars
39
2 stars
37
1 star
108

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, thoroughness, and excellent customer service.

Response Time

Customers appreciated the prompt response and quick service from the technicians.

Pricing Transparency

Some customers expressed concerns about unclear pricing and high quotes compared to market rates.

Overall Satisfaction

Many customers reported high satisfaction with the quality of work and the friendliness of the staff.
  • BS
    Blake Smith
    5 days ago
    5.0
    Rolando was professional and took the time to explain the possible repair scenarios. I chose the simplest but unfortunately it did not last, so we opted to pursue a complete new system. Very pleased with the service call even though the end result was not as initially hoped for.
  • LL
    Luz Lujan
    Feb 16, 2026
    5.0
    I’m so impressed by the quality of Mr. Salina’s work and his professionalism. He is also very knowledgeable and courteous when answering my questions about the care of my furnace and air conditioner. It’s always comforting to have a professional worker like Mr. David Salina’s come into my home to do his work and answer my questions and concerns about my appliances. I have had other technicians come into my house and behaved like they had no time for answering my questions and their whole presentation was undesirable to say the least. Thank you Campbells & Co. for hiring good people with high standards and for training them so professionally well!!!
  • JK
    Judy Kerschner
    Feb 13, 2026
    5.0
    Originally we were having our hot water heater flushed. It was 10 years old and had never been touched! Eliezer came and because it had never been flushed, he suggested that we do not do it. We asked about replacing it and getting on a regular maintenance schedule. Long story short they replaced it with new hot water heater and a heat sensor to quickly get hot water from basement to 2nd floor in seconds. Cannot be happier. Hot water gets to 2nd floor bathrooms in seconds
  • SH
    Stephanie Hampson
    Feb 11, 2026
    5.0
    We are really happy with the quality of work and service that was provided by Chris and David. We needed kitchen and bathroom sinks hooked up and faucets installed after remodeling. The communication about appointment and arrival times was thorough and appreciated. Both were professional, efficient, and communicated well (and were willing to troubleshoot). Chris returned for a second appointment to finish up as we were waiting on a few things on our end. Thanks Campbell & Company!
  • RN
    Ryan N
    Jan 29, 2026
    1.0
    I contacted this company for a simple electrical quote to add a dedicated circuit for a bidet seat. No work was performed. I was told upfront the service fee was $129, but later learned this was actually a $140 dispatch fee, which was not clearly disclosed. The electrician then quoted $3,500 for a straightforward residential circuit run from the panel to a bathroom. After getting additional opinions, this price was far above reasonable market rates for this type of work. I was also told the only way to waive the dispatch fee was to sign up for a paid membership plan, which felt like pressure sales rather than transparent service. Between the unclear pricing, excessive quote, and push toward a subscription just to avoid fees, this was a disappointing experience. I would recommend getting multiple quotes before using this company.

Frequently Asked Questions About Campbell & Company

What services does Campbell & Company provide?

Campbell & Company offers high-quality HVAC, electrical, plumbing, and drain cleaning services.

Where is Campbell & Company located?

The company is located at 2828 W Irving St, Pasco, WA 99301, USA.

Brand Certified Facts from Campbell & Company

Campbell & Company partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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