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Since 1993, Black Hills has specialized in heating, air conditioning, electrical services, and plumbing solutions. Our dedicated service technicians will arrive on time, providing professional service, using quality parts, and doing the work right the first time for the price quoted. We are your trusted destination for enhanced air quality, expert heating & cooling solutions, comprehensive plumbing tasks, and efficient electrical services. Whether it’s routine maintenance or an emergency electrical outage, we are ready to help you. We work hard to make your experience with us hassle-free. Committed to your satisfaction, we back our services with a 100% money-back guarantee. Not fully satisfied? We'll make it right.
Location
Hours
Reviews
4.9
5,728 reviews
5 stars
5,342
4 stars
191
3 stars40
2 stars36
1 star
119
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent customer service.
Prompt Service
Customers frequently commend the business for its quick response times and same-day service for urgent issues.
Quality Work
Many reviews highlight the high quality of work performed, with technicians effectively diagnosing and resolving issues.
Communication
Customers appreciate clear communication from technicians regarding the work being done and options available.
Pricing Concerns
Some customers expressed concerns about pricing being high for certain services, though many felt the quality justified the cost.
- AGAnne Gallagher4 days ago5.0Black Hills was very responsive and Sara did an amazing job repairing my furnace and explaining to me what went out. She was very thorough and did excellent work. I would highly recommend Black Hills and Sara for any repairs or purchases you need!
- KSKim Steinhilb6 days ago5.0High rating for Black Hills Heating/Cooling. Brian A. came even after normal work hours! Really appreciated his professionalism ,technical knowledge and he was very personable. Margaret & Kim
- TFTami FintonJan 3, 20265.0Sara was wonderful! On time and very nice. The repair was not difficult but she looked over the whole system. We learned things we needed to know about our furnace. Very knowledgeable and thorough. Would definitely recommend Black Hills and Sara.
- NWNetra WilliamsDec 29, 20255.0Excellent service. Sarah Carey was very thorough and professional at her job. Answered all questions asked with knowledge and ease. Was well please with the job performed.. Would definitely recommend this agency without hesitation.
- DPDimitrina PavlovaDec 21, 20255.0Black Hills team provided an outstanding service with the replacement of an old furnace. The representatives and technicians were professional and efficient and the follow up consultation showed they care for the clients. Today I received a surprise card and gift (with the Black Hills logo on a coco/tea/smoothies mug) plus cookies! Thank you! Happy Christmas holidays and may the new 2026 is blessed for all!
Frequently Asked Questions About Black Hills, Inc.
What types of services does Black Hills, Inc. provide?
Black Hills, Inc. specializes in heating, air conditioning, electrical services, and plumbing solutions, including routine maintenance and emergency repairs.
Where is Black Hills, Inc. located?
Black Hills, Inc. is located at 1003 85th Ave SE A, Olympia, WA 98501, United States.
What are the operating hours of Black Hills, Inc.?
They are open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:30 PM. They are closed on Sundays.
How can I contact Black Hills, Inc. for service inquiries?
You can reach them by phone at +1 360-525-9199 or email at customerservice@blackhillsinc.com.
Does Black Hills, Inc. offer any satisfaction guarantees on their services?
Yes, Black Hills, Inc. backs their services with a 100% money-back guarantee and commits to making it right if you are not fully satisfied.
In which areas does Black Hills, Inc. provide their services?
They serve multiple cities and counties in Washington including Olympia, Seattle, Tacoma, Thurston County, King County, Pierce County, and several others.
What nearby automotive service providers can customers visit before or after their service with Black Hills, Inc.?
Nearby automotive services include Puget Sound Auto Body, Schueler Automotive, Sound Auto & Truck, PNW Auto Salon and Accessories, and Great Northwest Towing, which offer bodywork, repairs, detailing, and roadside assistance.
Are there any local shops where customers of Black Hills, Inc. can shop for clothing or industrial equipment?
Yes, nearby stores like Smart Start Ignition Interlock and LifeSafer Ignition Interlock offer clothing and industrial equipment.
What nearby businesses related to home and garden are close to Black Hills, Inc.?
The Plant Place Nursery offers gardening and landscaping supplies, while AJB Landscaping & Fence provides fencing and masonry services, both near Black Hills, Inc.
How can nearby points of interest such as clinics or spas enhance a visit to Black Hills, Inc.?
Customers can relax at nearby locations like The Spa Depot or get grooming services at Salon 99 before or after visiting Black Hills, Inc. for home service needs.