Business Details
About
Flooring Store
At Abbey Capitol Floors & Interiors, you will discover one of the largest floor covering showrooms in the Olympia area. Come in and see our wide selection of carpet, hardwood, laminate, vinyl, tile, and countertops. Our desire is to provide the best and largest selection in a friendly, comfortable and helpful atmosphere.
Location
Abbey Capitol Floors & Interiors
1217 Cooper Point Rd SW, Olympia, WA
98502, United States
Hours
Reviews
4.5
171 reviews
5 stars
128
4 stars
23
3 stars
5
2 stars
5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported poor communication and unresponsive management.
Installation Quality
Installation quality received high marks from numerous customers, with many noting the professionalism and efficiency of the installation teams.
Sales Experience
Sales experiences varied significantly; some customers appreciated knowledgeable staff and a wide selection, while others felt pressured or misled during the purchasing process.
Product Satisfaction
Overall satisfaction with products was high, particularly regarding the quality of flooring materials, although some customers expressed concerns about over-selling and pricing.
Communication Issues
Several reviews highlighted issues with communication, including slow responses and lack of follow-up, which negatively impacted customer experiences.
- FSFarmer SteveApr 25, 20255.0WOW!!! Out of three different businesses contacted for flooring - Abbey Capital Floors was the only one who provided an Estimate same day! They are professional, prompt, courteous, efficient, and easy to communicate with. We recommend them highly - and are certain you will be delighted!
- JCJ CJan 13, 20215.0I bought new floors for a remodel and hired Abbey to install tile in two bathrooms. Workmanship was quality, communication from Carl & subs was good. All around positive experience.
- SSSailorJul 9, 20195.0We received excellent customer service from Lori. I was very impressed with the attention to detail and quick responses to my questions. The installers were highly skilled, considerate about working in our home, clean and tidy, and polite. The installers did a great job of installing the floors; they look beautiful.
- PAPolyester AvalancheJan 18, 20135.0Lori & her staff are very friendly and knowledgeable about their products. Plus, they have a great selection!
Frequently Asked Questions About Abbey Capitol Floors & Interiors
What types of flooring and interior products can I find at Abbey Capitol Floors & Interiors?
Abbey Capitol Floors & Interiors offers a wide selection of carpet, hardwood, laminate, vinyl, tile, and countertops.
Where is Abbey Capitol Floors & Interiors located?
The store is located at 1217 Cooper Point Rd SW, Suite 1, Olympia, WA 98502, USA.
What are the store hours for Abbey Capitol Floors & Interiors?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
How can I contact Abbey Capitol Floors & Interiors?
You can call them at +1 360-357-5559 or email blake@abbeycapitolfloors.com.
Does Abbey Capitol Floors & Interiors have a website where I can browse products?
Yes, their website is https://www.abbeycapitolfloors.com/ where you can explore their offerings.
Which cities does Abbey Capitol Floors & Interiors serve?
They serve Olympia, Lacey, Aberdeen, Elma, Union, McCleary, Chehalis, and Shelton in Washington state.
What type of business category does Abbey Capitol Floors & Interiors fall under?
It is categorized as a Flooring Store, Tile Store, Carpet Store, Countertop Store, and Oriental Rug Store.
Are there any nearby medical facilities close to Abbey Capitol Floors & Interiors?
Yes, MultiCare Family & Internal Medicine - Cooper Point and Providence Family Medicine-West Olympia are nearby medical facilities.
What are some nearby places where I can grab a quick meal before or after visiting Abbey Capitol Floors & Interiors?
Nearby dining options include Freshii, Five Guys, Taco Bell, Sonic Drive-In, and Jimmy John's, offering various fast food and casual options.
If I am visiting Abbey Capitol Floors & Interiors, are there places nearby for shopping or other retail needs?
Yes, nearby retail stores include The Vitamin Shoppe, Party City, Verizon, Whistle Workwear, Mattress Depot USA, Ashley, and Lovesac.