I called them ONCE and it was an automated line that wouldn't let me speak with anyone. Then I found another company but have received no less than 3 calls and a text from Seatown. I answered all calls (yesterday and today) and said I was not interested yet I got a text later on. That is not a company I want to work with.
RR
Robert Reisig
2 days ago
Patrick came out troubleshooted, checked everything out and got our furnace working great again. He even pointed out some things I could do to keep the oxygen level up in the closet to help the furnace run more efficiently. Seatown treats their Members right.
Never, ever go forward with a quote without getting a second estimate from another company.
The technicians are friendly and knowledgable, but they seem incentivized by the company to try to upsell you as much as possible. I've had three visits and two were not great.
In my most recent experience, they gave me an estimate on fixing a minisplit was 6x (yes, literally six times) that of a competitor and seemed to include services that ultimately were not required (the upsell part). Competitor got it fixed without a hitch.
I did have one good visit for a general maintenance visit (and a not so good one as well), and in general the technicians are experienced. But it's their overall business model of trying to upsell even when unnecessary that leaves a bad taste in your mouth.
Also, the AI phone assistant gives me the creeps. Takes about a minute to realize that you're not talking to a real human being.
SeaTown did a bunch of electrical work in my home office around 2020 or 21. All 3 outlets are no longer working and the breaker trips constantly before any current is even put through it. I have had repair technicians out 3 times and no one is able to fix it. SeaTown declined to come out as a courtesy since they only warranty their work for one year. I cannot testify to any long lasting quality of SeaTown's electrical work.
We had a fantastic experience with Seatown Electric and couldn’t be happier with the work they did on our home.
Zack came out first and took the time to thoroughly walk me through all the possible solutions to address my concerns. I really appreciated how clearly he explained everything and made sure I understood the options before moving forward. It never felt rushed — just honest, professional guidance.
Chris and Tylar handled the installation, and they were excellent. Their work was clean and well done, and they were clearly knowledgeable. As I asked more questions throughout the process, they took the time to explain what they were doing and made sure I was comfortable with anything that needed to be addressed. The finished result looks great, and I was especially impressed with how minimal the drywall repair will be — they were very mindful about keeping everything as neat as possible.
On top of that, they even helped with my oven outlet cord, even though it wasn’t something they had to do. That extra level of service really stood out.
Overall, a professional, knowledgeable, and customer-focused team. I would absolutely recommend Seatown to anyone needing electrical work done.