Renaud Electric Heating & Cooling

4.8
1023 reviews

About

HVAC ContractorElectricianGenerator Service & RepairAir Conditioning ContractorAir Quality ConsultantHeating ContractorGenerator Shop
Trane and Mitsubishi installer and service provider

Location

Renaud Electric Heating & Cooling
802 Vandercook Way, Longview, WA
98632, United States

Hours

Reviews

4.8
1,023 reviews
5 stars
955
4 stars
31
3 stars
6
2 stars
3
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently described as friendly, professional, and knowledgeable, providing excellent customer service.

Technical Expertise

Many reviews highlight the technicians' expertise in diagnosing and servicing HVAC and generator systems effectively.

Timeliness

Customers appreciate the punctuality of the technicians, noting that they arrive on time for appointments.

Mixed Experiences

While many reviews are positive, there are some negative experiences regarding service quality and communication issues.

Installation Quality

Installation services are generally praised for being thorough and professional, with attention to detail.
  • JW
    Jordan Wilcox
    Jan 5, 2026
    5.0
    Caleb arrived on time and promptly got to work. He was efficient and polite.
  • BM
    Bruce Malcolm
    Dec 24, 2025
    5.0
    I’m writing this review for the service that was provided by Jason L Burchett. He was very friendly, very knowledgeable and explained every thing that he was doing so I could understand it. I would recommend Renaud Electric for servicing of your heating system.
  • BS
    Bill Sauters
    Dec 23, 2025
    1.0
    Have been having problems with our Generac system and Renaud always sends the same tech Jason. Explain the issues and he “services” the generator, but only changes oil and air filter. Plugs are completely gummed up, having cooling issues and he says something about a thermostat on the unit that doesn’t exist and then goes into a rant about an air bubble in the cooling system. None He can deal with. After calling another company they sent a person out right away. Diagnosed the issue and told us that the service we received was nothing more than an oil change, the unit needed a full service. Jason gets chippy on the phone and basically says it’s our problem even though Renaud sold us the unit. Long story short, the new company is getting the parts to repair and get us back online. To put salt in the wound Jason was named employee of the year at their Xmas party. I’m done with Renaud and there are way better Generac services out there. Avoid Renaud and Jason!
  • DK
    Doug Karr
    Dec 5, 2025
    5.0
    Caleb was professional, friendly, and knowledgeable. Answered all of our questions.
  • MJ
    Mark Johnson
    Dec 5, 2025
    5.0
    I had my HVAC system serviced by Renaud Electric. The technician, Caleb was on time, courteous and professional. Thank you for a job well done!

Frequently Asked Questions About Renaud Electric Heating & Cooling

What services does Renaud Electric Heating & Cooling provide?

Renaud Electric Heating & Cooling specializes in installation and service of Trane and Mitsubishi HVAC systems, as well as generator service and repair.

What brands does Renaud Electric Heating & Cooling work with?

They work with Trane, Mitsubishi, and Generac brands for HVAC and generator services.