Business Details
About
HVAC ContractorElectricianGenerator Service & RepairAir Conditioning ContractorAir Quality ConsultantHeating ContractorGenerator Shop
Trane and Mitsubishi installer and service provider
Location
Renaud Electric Heating & Cooling
802 Vandercook Way, Longview, WA
98632, United States
Hours
Reviews
4.8
1,023 reviews
5 stars
955
4 stars
31
3 stars6
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are frequently described as friendly, professional, and knowledgeable, providing excellent customer service.
Technical Expertise
Many reviews highlight the technicians' expertise in diagnosing and servicing HVAC and generator systems effectively.
Timeliness
Customers appreciate the punctuality of the technicians, noting that they arrive on time for appointments.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding service quality and communication issues.
Installation Quality
Installation services are generally praised for being thorough and professional, with attention to detail.
- JWJordan WilcoxJan 5, 20265.0Caleb arrived on time and promptly got to work. He was efficient and polite.
- BMBruce MalcolmDec 24, 20255.0I’m writing this review for the service that was provided by Jason L Burchett. He was very friendly, very knowledgeable and explained every thing that he was doing so I could understand it. I would recommend Renaud Electric for servicing of your heating system.
- BSBill SautersDec 23, 20251.0Have been having problems with our Generac system and Renaud always sends the same tech Jason. Explain the issues and he “services” the generator, but only changes oil and air filter. Plugs are completely gummed up, having cooling issues and he says something about a thermostat on the unit that doesn’t exist and then goes into a rant about an air bubble in the cooling system. None He can deal with. After calling another company they sent a person out right away. Diagnosed the issue and told us that the service we received was nothing more than an oil change, the unit needed a full service. Jason gets chippy on the phone and basically says it’s our problem even though Renaud sold us the unit. Long story short, the new company is getting the parts to repair and get us back online. To put salt in the wound Jason was named employee of the year at their Xmas party. I’m done with Renaud and there are way better Generac services out there. Avoid Renaud and Jason!
- DKDoug KarrDec 5, 20255.0Caleb was professional, friendly, and knowledgeable. Answered all of our questions.
- MJMark JohnsonDec 5, 20255.0I had my HVAC system serviced by Renaud Electric. The technician, Caleb was on time, courteous and professional. Thank you for a job well done!
Frequently Asked Questions About Renaud Electric Heating & Cooling
What services does Renaud Electric Heating & Cooling provide?
Renaud Electric Heating & Cooling specializes in installation and service of Trane and Mitsubishi HVAC systems, as well as generator service and repair.
What brands does Renaud Electric Heating & Cooling work with?
They work with Trane, Mitsubishi, and Generac brands for HVAC and generator services.
Where is Renaud Electric Heating & Cooling located?
Their address is 802 Vandercook Way, Longview, WA 98632, USA.
What are the business hours for Renaud Electric Heating & Cooling?
They are open Monday to Thursday from 7:30 AM to 4:30 PM, and Friday from 7:30 AM to 4:00 PM, closed on weekends.
How can customers contact Renaud Electric Heating & Cooling for inquiries or service?
Customers can call +1 360-423-1420 or email designteam@RenaudElectric.com for assistance.
Since when has Renaud Electric Heating & Cooling been serving the Lower Columbia Region?
They have been serving the region since 1955.
Does Renaud Electric Heating & Cooling provide generator services?
Yes, they offer generator service and repair, including Generac brand generators.
What nearby businesses might be useful for customers visiting Renaud Electric Heating & Cooling?
Nearby places include Starbucks and Kaffeine Cafe Espresso for coffee, Searing Electric & Plumbing for related electrical services, and Manchester Brothers for appliances and mattresses.
Are there any beauty or spa services near Renaud Electric Heating & Cooling?
Yes, nearby beauty and spa options include The Brow Company, Tynika's Beauty Brows, Bell Nails and Spa, and Apex Nails and Spa, perfect for a relaxing visit before or after your HVAC service.
What recreational or wellness facilities are close to Renaud Electric Heating & Cooling?
Nearby wellness facilities include Racheal Barnes Personal Training gym and McCown Chiropractic for massage and health services.