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Family owned for three generations, Capital Heating, Cooling, Plumbing & Electric provides full service HVAC, plumbing, and electrical systems for both Residential and Commercial applications as well as a NADCA certified duct cleaning service.
Technicians consistently demonstrated professionalism, friendliness, and thoroughness during service appointments.
Communication
Customers appreciated the clear communication regarding service details, technician arrival times, and pricing.
Efficiency
Many reviews highlighted the quick response times and efficient service provided by the technicians.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the quality of work and the reliability of the services offered.
NB
Nancy Bryant
4 days ago
5.0
Capital Heating and cooling is a good and reliable company. I had problems with my funance and when I called them, within no time someone shows up at my door. My funance was fixed started working normally again. The Tech was very friendly. He explained step by step what the problem was and also shows me how to do some mentenance monthly without their presence. I can surely recommend them to anyone who needs help with their funance.
CM
Carolyn M
5 days ago
5.0
We were thoroughly impressed by Wes from Capital Heating & Plumbing! Having just moved into a house with Hydronic heating, we knew very little about the system and how to best care for it. He walked us through the system, pointed out some areas to watch as well as suggested repairs/maintenance areas. He also showed us there our property’s main water shut off is - always important to know! I would certainly recommend Wes and Capital Heating & Plumbing based on this visit.
JL
Jonathan Pitts (legofan623)
5 days ago
5.0
These guys came out and did a fantastic professional job. They guided me through exactly what they were doing and brought up any concerns they had. Their quote was half of what Black Hills wanted and they were still able to get it done in a shorter time frame with much less red tape involved with the county. Overall amazing job from their team.
KH
Kenneth house
Jan 5, 2026
2.0
Coincidentally our furnace stopped working on a Friday a couple of hours before the annual service appointment. I thought great. We can get the furnace going again and have the annual maintenance done with one visit by the same person. Wrong.
The Capital tech could only do the annual service, but he could not do that with the furnace not working. It would cost another $160 or so for a visit by a higher level tech to fix the furnace and another visit for the original maintenance by the original person.
I called another company who offers 24/7 service to get the furnace fixed over the weekend. Their tech came and found the problem was dirty burners, an annual maintenance issue, not a full repair or possible expensive part replacement as the Capital tech guessed. The furnace was running in 30 minutes with work that could have been done by the Capital tech if he had either persisted or had more experience to recognize a maintenance issue as a maintenance issue.
I will will continue with the new company who offers two yearly services for less than Capital charges for one.
MM
Michelle Mewhinney-Angel
Dec 30, 2025
1.0
As a Real Estate Broker, many times we are asked to have a furnace cleaned, serviced, and inspected as part of the inspection negotiations. I had this work performed by Capital Heating and Cooling as they have been reputable and reliable. Imagine my surprise when the buyer moved in and every time the furnace came on it tripped the breaker. Capital Heating refused to consider this warranty work and these buyers have been without heat since before Christmas. I will not be using them again and will be recommending that others choose a company that will stand behind their work.
Frequently Asked Questions About Capital Heating, Cooling, Plumbing & Electric
What services does Capital Heating, Cooling, Plumbing & Electric provide?
Capital Heating, Cooling, Plumbing & Electric offers full service HVAC, plumbing, electrical systems for both residential and commercial properties, and NADCA certified duct cleaning.
Where is Capital Heating, Cooling, Plumbing & Electric located?
They are located at 1218 Carpenter Road SE, Lacey, WA 98503, USA.
What are the business hours for Capital Heating, Cooling, Plumbing & Electric?
The company is open Monday through Friday from 7:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
How long has Capital Heating, Cooling, Plumbing & Electric been in business?
They have been family owned and operated for three generations, established in 1937.
Does Capital Heating, Cooling, Plumbing & Electric offer online estimates?
Yes, they offer online estimates to their customers.
Which areas does Capital Heating, Cooling, Plumbing & Electric serve?
They serve multiple cities and counties in Washington including Lacey, Olympia, Shelton, Yelm, and the counties of Lewis, Mason, and Thurston.
Are there any car rental agencies near Capital Heating, Cooling, Plumbing & Electric?
Yes, nearby car rental options include Hertz Rent A Car, Enterprise Rent-A-Car, and Thrifty Car Rental, which can help customers who need transportation in the area.
What nearby places can customers visit before or after their service appointment?
Customers can visit Homann Park for outdoor recreation or enjoy a meal at Pat's Cafe nearby.
Are there any hardware stores close to Capital Heating, Cooling, Plumbing & Electric?
Yes, Keller Supply is a nearby hardware store that customers might find useful for related needs.
Does Capital Heating, Cooling, Plumbing & Electric provide services for both residential and commercial clients?
Yes, they specialize in HVAC, plumbing, and electrical services for both residential and commercial applications.