Capital Heating, Cooling, Plumbing & Electric

4.9
2182 reviews

About

HVAC ContractorElectricianGenerator Service & RepairAir Conditioning ContractorHeating ContractorPlumberAir Duct Cleaning Service
Family owned for three generations, Capital Heating, Cooling, Plumbing & Electric provides full service HVAC, plumbing, and electrical systems for both Residential and Commercial applications as well as a NADCA certified duct cleaning service.

Details

  • Onsite servicesAvailable

Location

Capital Heating, Cooling, Plumbing & Electric
1218 Carpenter Road SE, Lacey, WA
98503, United States

Hours

Reviews

4.9
2,182 reviews
5 stars
2,061
4 stars
78
3 stars
6
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, friendliness, and thoroughness during service appointments.

Communication

Customers appreciated the clear communication regarding service details, technician arrival times, and pricing.

Efficiency

Many reviews highlighted the quick response times and efficient service provided by the technicians.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with the quality of work and the reliability of the services offered.
  • NB
    Nancy Bryant
    4 days ago
    5.0
    Capital Heating and cooling is a good and reliable company. I had problems with my funance and when I called them, within no time someone shows up at my door. My funance was fixed started working normally again. The Tech was very friendly. He explained step by step what the problem was and also shows me how to do some mentenance monthly without their presence. I can surely recommend them to anyone who needs help with their funance.
  • CM
    Carolyn M
    5 days ago
    5.0
    We were thoroughly impressed by Wes from Capital Heating & Plumbing! Having just moved into a house with Hydronic heating, we knew very little about the system and how to best care for it. He walked us through the system, pointed out some areas to watch as well as suggested repairs/maintenance areas. He also showed us there our property’s main water shut off is - always important to know! I would certainly recommend Wes and Capital Heating & Plumbing based on this visit.
  • JL
    Jonathan Pitts (legofan623)
    5 days ago
    5.0
    These guys came out and did a fantastic professional job. They guided me through exactly what they were doing and brought up any concerns they had. Their quote was half of what Black Hills wanted and they were still able to get it done in a shorter time frame with much less red tape involved with the county. Overall amazing job from their team.
  • KH
    Kenneth house
    Jan 5, 2026
    2.0
    Coincidentally our furnace stopped working on a Friday a couple of hours before the annual service appointment. I thought great. We can get the furnace going again and have the annual maintenance done with one visit by the same person. Wrong. The Capital tech could only do the annual service, but he could not do that with the furnace not working. It would cost another $160 or so for a visit by a higher level tech to fix the furnace and another visit for the original maintenance by the original person. I called another company who offers 24/7 service to get the furnace fixed over the weekend. Their tech came and found the problem was dirty burners, an annual maintenance issue, not a full repair or possible expensive part replacement as the Capital tech guessed. The furnace was running in 30 minutes with work that could have been done by the Capital tech if he had either persisted or had more experience to recognize a maintenance issue as a maintenance issue. I will will continue with the new company who offers two yearly services for less than Capital charges for one.
  • MM
    Michelle Mewhinney-Angel
    Dec 30, 2025
    1.0
    As a Real Estate Broker, many times we are asked to have a furnace cleaned, serviced, and inspected as part of the inspection negotiations. I had this work performed by Capital Heating and Cooling as they have been reputable and reliable. Imagine my surprise when the buyer moved in and every time the furnace came on it tripped the breaker. Capital Heating refused to consider this warranty work and these buyers have been without heat since before Christmas. I will not be using them again and will be recommending that others choose a company that will stand behind their work.

Frequently Asked Questions About Capital Heating, Cooling, Plumbing & Electric

What services does Capital Heating, Cooling, Plumbing & Electric provide?

Capital Heating, Cooling, Plumbing & Electric offers full service HVAC, plumbing, electrical systems for both residential and commercial properties, and NADCA certified duct cleaning.

Where is Capital Heating, Cooling, Plumbing & Electric located?

They are located at 1218 Carpenter Road SE, Lacey, WA 98503, USA.