Business Details
About
Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Location
TK Elevator Seattle
12530 135th Avenue Northeast, Kirkland, WA
98034-8709, United States
Hours
Reviews
3.0
11 reviews
5 stars
5
4 stars0
3 stars
1
2 stars0
1 star
5
- BHBellevue HeightsOct 14, 20251.0Do not work with this company or get into a service contract with this company. You will wait 3 months to get service on your elevator under their service contract. Or they will ask you to pay double time at $1250/hour to get the repair done sooner. They are not interested in customer service and they will hold you to your contract. We have a small apartment building and want to work with a smaller, local company that services our type of elevator, but the branch manager simply said he would not release us from our contract despite our dissatisfaction with their service. Also, beware that their service contracts are 5 years on auto-renew. I have been asking them to cancel the auto-renew and cannot get written confirmation for this. Stay away from this company. Go with a small, local company that cares about their relationship with their customers.
- MLMike LoebeNov 29, 20231.0For two years, I have communicated with various people and departments at TK Elevator regarding their lack of cooperation in fulfilling their contractual obligations with our school. During that time I have received little to no response or action. We have been paying an exorbitant amount of money on a quarterly basis for services that have not been regularly rendered. We are past due on many of our quarterly and annual compliance tests required by the city because TK Elevator has not performed them. Currently, our phone is not compliant with city law requirements as indicated by the most recent inspection by the city inspector. TK Elevator has failed to fulfill its Pledge of Customer Satisfaction clause by failing to correct their deficiency of not providing the required services for the past 4 years. I would avoid any plans to hire this company for any services.
- BBBIRDFeb 10, 20231.0Absolutely terrible company. Filed a complaint with the attorney general. You should do the same if you feel shorted for service.
Frequently Asked Questions About TK Elevator Seattle
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/wa/seattle
What brands of elevators and escalators can TK Elevator Seattle repair and maintain?
TK Elevator Seattle can maintain and repair any brand of elevators or escalators, anytime and anywhere.
How can I obtain a quote for a service agreement on my elevators or escalators at TK Elevator Seattle?
You can get a quote by visiting the contact form on their website to connect with a sales representative at the local office: https://www.tkelevator.com/us-en/service-areas/wa/seattle
What are the business hours for TK Elevator Seattle?
TK Elevator Seattle operates from 8:00 AM to 5:00 PM, Monday through Friday, and is closed on Saturdays and Sundays.
Does TK Elevator Seattle offer support services outside of regular business hours?
Yes, TK Elevator Seattle provides 24/7 support contracts for elevator and escalator services.
What types of elevator and escalator services does TK Elevator Seattle provide?
They offer elevator modernization, installation, maintenance, parts supply, door lock monitoring, building code compliance, repairs, planning, connected services, and 24/7 support, as well as escalator modernization and repair.
Where is TK Elevator Seattle located?
TK Elevator Seattle is located at 12530 135th Avenue Northeast, Kirkland, WA 98034-8709, USA.
How can nearby businesses like European Stone & Tile Design complement a visit to TK Elevator Seattle?
Visitors to TK Elevator Seattle can also consult with European Stone & Tile Design nearby for countertop installation and flooring needs, which may be useful for building renovations or upgrades involving elevator projects.
What nearby service providers can help with plumbing needs in conjunction with TK Elevator Seattle's services?
Western Washington Plumbing and Drain Service and Tech City Plumbing and Drain Service are nearby and can assist with plumbing or HVAC concerns that might coincide with elevator or escalator maintenance or building upgrades.
Are there local pest control services near TK Elevator Seattle that customers might find convenient?
Yes, Willard's Pest Control, Radar Pest Management, and BirdBusters are nearby and provide pest control services, which can be beneficial for maintaining building safety alongside elevator services.
Where can I find additional information or contact TK Elevator Seattle online?
You can visit their official website at https://www.tkelevator.com/us-en/service-areas/wa/seattle to learn more and contact them directly.