TK Elevator Seattle

3.0
11 reviews

About

Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.

Location

TK Elevator Seattle
12530 135th Avenue Northeast, Kirkland, WA
98034-8709, United States

Hours

Reviews

3.0
11 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • BH
    Bellevue Heights
    Oct 14, 2025
    1.0
    Do not work with this company or get into a service contract with this company. You will wait 3 months to get service on your elevator under their service contract. Or they will ask you to pay double time at $1250/hour to get the repair done sooner. They are not interested in customer service and they will hold you to your contract. We have a small apartment building and want to work with a smaller, local company that services our type of elevator, but the branch manager simply said he would not release us from our contract despite our dissatisfaction with their service. Also, beware that their service contracts are 5 years on auto-renew. I have been asking them to cancel the auto-renew and cannot get written confirmation for this. Stay away from this company. Go with a small, local company that cares about their relationship with their customers.
  • ML
    Mike Loebe
    Nov 29, 2023
    1.0
    For two years, I have communicated with various people and departments at TK Elevator regarding their lack of cooperation in fulfilling their contractual obligations with our school. During that time I have received little to no response or action. We have been paying an exorbitant amount of money on a quarterly basis for services that have not been regularly rendered. We are past due on many of our quarterly and annual compliance tests required by the city because TK Elevator has not performed them. Currently, our phone is not compliant with city law requirements as indicated by the most recent inspection by the city inspector. TK Elevator has failed to fulfill its Pledge of Customer Satisfaction clause by failing to correct their deficiency of not providing the required services for the past 4 years. I would avoid any plans to hire this company for any services.
  • BB
    BIRD
    Feb 10, 2023
    1.0
    Absolutely terrible company. Filed a complaint with the attorney general. You should do the same if you feel shorted for service.

Frequently Asked Questions About TK Elevator Seattle

Can TK Elevator repair and maintain any brand of equipment?

YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.

How can I get a quote for a service agreement on my elevators/ escalators?

Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/wa/seattle