Green Bear Heating And Air

4.9
257 reviews

About

HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorHeating Equipment Supplier
Green Bear Heating and Air Serving Your HVAC Needs in King, Pierce and South Snohomish Counties. We are a full service HVAC contractor specializing in repair and service of all your heating and cooling needs. We install, work on, and maintain a variety of equipment including furnaces, heat pumps, A/C, mini split units, hot water tanks, tankless water heaters, and gas fireplaces. With over 50 years combined experience we strive to meet your highest expectations and guarantee top notch customer service and communication. Give us a call and we will find a solution for all of your HVAC needs.

Location

Green Bear Heating And Air
27403 SE 164th St, Issaquah, WA
98027, United States

Hours

Reviews

4.9
257 reviews
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers frequently praised the friendly, professional, and responsive nature of the technicians and staff.

Communication

Many reviews highlighted excellent communication regarding appointments, service updates, and pricing.

Service Quality

Overall, customers reported high satisfaction with the quality of service, including thorough diagnostics and effective repairs.

Punctuality

Technicians were consistently noted for being on time and respecting scheduled appointments.

Pricing Transparency

Customers appreciated straightforward pricing and the absence of hidden fees, with many noting competitive rates.
  • SK
    steve kim
    Dec 22, 2025
    1.0
    I called and asked the receptionist if the company repaired gas fireplaces and she said she needed to have someone call me back, and while waiting I looked thru their website and saw that fireplace repairs were within their scope of business and that an appointment could be made online and the price of the initial visit was stated. Then I got a text back from Shawn who confirmed they could do the repair and quoted me a higher price for the diagnostic visit. When I asked about the online price, he said the company had raised prices some time ago but had not gotten to changing their website yet. First red flag. We booked a time window for the visit the next day, Friday, and got an email confirmation. But then the next day, we get a different time window by text, but since we were still available, we decided to just keep it. The day of the appointment, the technician calls and says he wants to change the time because he wasnt feeling well. Since we had arranged our work schedule to be available for this day, we ask if he felt well enough to come right away and look at the fireplace and he said ok. He never came and we get a new text that an appointment had been made for Monday without consulting us beforehand. Another red flag. Since I was free most of Monday, we decided to just keep the time window, but on Monday, we get another text pushing out the time window to later in the day. We had an appointment for early evening which we couldn't miss so we decided to just cancel the appointment because the company kept changing the times, but when we attempted to do so, we get a threat that we will be charged for a same day cancellation. This is ridiculous. I would not do business with this company.
  • TW
    Tom Welsh
    Dec 19, 2025
    5.0
    Story isn’t over but I thought I would just comment. Nick was earnest and straight forward but something is wonky with the wiring in my hvac. He worked on it for a couple hours and gave very sincere feedback. So need a follow up visit. Fingers crossed the issue can be resolved. And my place is in Snoqualmie Pass so I appreciate braving the weather and dicey road conditions.
  • BL
    Brandt Lyse
    Dec 18, 2025
    5.0
    Highly recommend Justin and this company. Reliable, instant trust, easy communication, and exceeded expectations.
  • CS
    Chuck Sparks
    Dec 17, 2025
    5.0
    Could not be happier with the service and price for the diagnostic and repair we received.Here are the following reasons why: easy straightforward pricing for job repair at scheduling. On time appointment and in transit estimate of arrival. Quick Accurate diagnosis. Technician had needed parts in vehicle for repair. Provided multiple options for payment and a fair price. Job description: gas fireplace diagnostic and repair
  • JC
    Jan Cline
    Dec 12, 2025
    5.0
    Our serviceman arrived exactly when he said he would. His positive and kind approach was welcoming, as he explained the situation in easy to understand language. The service was quick and exactly what was quoted. We will definitely be returning to this company for future issues with our built in fireplace and will recommend to all our friends.

Frequently Asked Questions About Green Bear Heating And Air

What services does Green Bear Heating And Air provide?

Green Bear Heating And Air offers full-service HVAC repair, installation, and maintenance, including furnaces, heat pumps, A/C, mini split units, hot water tanks, tankless water heaters, and gas fireplaces.

In which areas does Green Bear Heating And Air operate?

They serve customers in King, Pierce, and South Snohomish Counties, including Issaquah, WA, postal code 98027.