Service Quality
Technicians are consistently described as professional, knowledgeable, and friendly, providing thorough explanations and options to customers.
Timeliness
Customers frequently mention prompt service, with many technicians arriving early or on time for appointments.
Communication
The business is praised for excellent communication, keeping customers informed throughout the service process.
Pricing Concerns
Some customers expressed concerns about pricing being high or feeling taken advantage of, particularly regarding upfront fees and service costs.
Cleanliness
Technicians are noted for being respectful of customers' homes, often cleaning up after their work.