Parr Lumber Company was established in 1930 by Dwight Parr Sr., in the Pacific Northwest and remains a locally owned family business today. Headquartered in Hillsboro Oregon, Parr is ranked as the 16th largest building materials supplier in the nation. We are a leading supplier of lumber, building supplies, decking, fencing, panels, cabinets, windows, doors, and countertops. Parr proudly operates 34 facilities in Oregon and Washington, which include pro/retail building material yards, contractor focused facilities, and cabinet outlet. Visit to your nearest store for quotes, delivery, phone order.
One of the worst customer experiences my family has ever had.
Irina reached out to me through the Nextdoor app offering help with my kitchen remodeling project. I visited their store with my parents to look at quartz options for our kitchen.
During our visit, I asked a few very common questions that I ask every business I work with:
Is this the best price you offer?
Can I pay in cash to save on tax? (Many businesses offer this.)
Can the work be completed by a specific date since I’m on a timeline?
None of these questions are rude or unprofessional. I’ve spent 15–20 years working with people in customer-facing roles, and I fully understand that customers have the right to ask questions — even the ones that may seem repetitive or inconvenient.
The next day, I received an email from Keren Fugate stating that Irina felt I was “unkind” and “unprofessional” and that I should take my business elsewhere. This response was shocking. It made it seem like they only want customers who come in, stay quiet, place an order, and leave — no questions asked.
I tried calling Keren multiple times to clarify the situation. Her only response was to refer back to that email, effectively refusing to have a real conversation. If someone asks about discounts or cash payments, a simple “No, we don’t offer that” is enough. That’s exactly what they said — and I respected it. Even if I had asked again to negotiate, that’s still not being unprofessional. That’s just business.
This experience reflects a very poor attitude toward customers. If asking simple, reasonable questions is considered “unkind” here, then this is not a place that values or understands good customer service.
I ended up not giving them any business — and I’m glad I didn’t. I can easily spend my money elsewhere with a company that actually respects its customers.
I would not recommend anyone even step into this store.
YF
Yhonni Flores
Sep 25, 2025
5.0
Amazing craftsmanship! This team delivered a stunning showroom cabinet in record time. Absolutely thrilled with the quality and their quick, professional service.
JA
jenelle anderson
Aug 26, 2025
4.0
The address on their website is highly inaccurate. It's about a thirty minute drive further north
PD
Pete Dufault
Aug 15, 2022
4.0
Usually have what I need but the wait time to get loaded is normally 15-25 min. Prices are average tool and hardware selections are specialized. Makita dealers. Some DeWalt.
Frequently Asked Questions About PARR Lumber Bothell
Do you have a military discount?
Yes, we do. Please contact your nearest Parr location for further information
Do you offer a discount if we buy lumber and cabinets through Parr?
Parr offers everyday low pricing on products and materials for both the homeowner and builders alike check out our promotions page to see what we have on special at www.parr.com/ads
Do you sell to the public or just contractors?
The Parr Company has been serving homeowners, professional contractors, DIYers, and builders since 1930
Do you deliver and what is your delivery charge?
Yes, we do deliver. In fact, we offer free on qualifying orders of $300 or more within a 30 (road) mile radius from your local Parr store.
What are your holiday hours?
Our normal business hours are 7 am-5 pm Monday to Friday, and Saturday varies from store to store. For the most up-to-date hours, please visit https://parr.com/locations/
Does PARR Lumber Bothell offer a military discount?
Yes, PARR Lumber Bothell offers a military discount. Please contact your nearest Parr location for more details.
Can homeowners purchase lumber and cabinets at PARR Lumber Bothell or is it only for contractors?
PARR Lumber Bothell serves homeowners, professional contractors, DIYers, and builders.
Does PARR Lumber Bothell provide delivery service and what are the charges?
Yes, PARR Lumber Bothell offers delivery. Delivery is free for qualifying orders of $300 or more within a 30-mile radius from the local store.
What are the typical business hours for PARR Lumber Bothell?
PARR Lumber Bothell is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment methods are accepted at PARR Lumber Bothell?
PARR Lumber Bothell accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
What products and services does PARR Lumber Bothell offer?
They supply lumber, building materials, decking, fencing, panels, cabinets, windows, doors, and countertops, with options for in-store shopping, curbside pickup, and delivery.
How can nearby places like Mill Geek Comics enhance my visit to PARR Lumber Bothell?
After shopping at PARR Lumber Bothell, you can visit Mill Geek Comics nearby to explore comic books and related merchandise, making it a convenient stop for entertainment or gifts.
Is there a nearby gym close to PARR Lumber Bothell where I can exercise before or after shopping?
Yes, Fit 4 Life Personal and Group Training and Elevar Pole & Fitness gyms are located near PARR Lumber Bothell, offering fitness options nearby.
Can visiting other local service providers like North Creek Roofing complement services offered by PARR Lumber Bothell?
Yes, nearby contractors such as North Creek Roofing and Cornerstone Roofing, Inc. can provide roofing services that complement the building materials you purchase from PARR Lumber Bothell.
Are there any pet-related services near PARR Lumber Bothell for pet owners visiting the lumber store?
Yes, Kristi's Grooming LLC and Nitro K-9 LLC provide pet grooming and training services near PARR Lumber Bothell, useful for pet owners in the area.