Business Details
About
Bathroom RemodelerPlumberWalk In Tubs & ShowersShowers
Bath Fitter provides bathroom remodeling services in Kent, WA
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
144 reviews
5 stars
120
4 stars
14
3 stars1
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Installation Speed
Most customers appreciated the quick installation process, often completed in one day.
Customer Service
Feedback highlighted the professionalism and helpfulness of staff, particularly Michelle, during consultations and installations.
Quality of Work
Customers consistently praised the quality of materials and workmanship, noting that installations have held up well over time.
Communication
While many reviews praised communication, some customers reported issues with follow-up and order management.
Lifetime Warranty
The lifetime warranty and free recaulk service were frequently mentioned as significant benefits, enhancing customer satisfaction.
- DPDavid PfaffNov 10, 20251.0I've been emailed 10 times to write a review. I submitted a great review but now im tired of constantly being asked to do it again.
- SCShirley CaseNov 4, 20255.0We had Bathfitter install a new shower in our master bathroom 10 years ago. The one day installation was wonderful. Our shower stall is easy to keep clean and still looks like new! Replacing our bulky shower enclosure added inches all the way around and it has made a huge difference. The grab bars are as sturdy as ever and the glass door is still sparkly clean. It was money well spent!
- SLSunita LankaNov 2, 20255.0Michelle did a great job explaining the options , and she was so helpful at every step - placing the order , and following it up to get the job completed.
- LFLinda FloresOct 24, 20254.0Its been 8 years since our remodel. Our tub and walls are still like brand new. We had an overall good experience with the install. There were some communication issues, but we got it all worked out. Remember, this was 8 years ago. We've had recaulking done once. The guy who came out was amazing !!
- ADAmy DiodatoOct 13, 20255.0My husband and I are very satisfied with the tub to shower replacement done by the Bathfitters crew. Our condo is a 3rd floor walk-up so bringing materials up and down was no easy task! The job was completed in less than 2 days, minimal noise and no mess left behind. Thanks to Michelle Costello for her clear and efficient design consultation…what she laid out for us was exactly what we agreed on.
Frequently Asked Questions About Bath Fitter
When did your business open?
Bath Fitter has been in existence since 1983! Our franchise has been serving Kent since 2005.
Do you possess licenses, bonds, and insurance? How about your installers?
Certainly! Our showroom displays all our credentials, and we can also provide them electronically upon request. Our installers are exclusively our employees, not contractors. They undergo drug testing and background checks.
What is the cost for a service like this?
Due to the numerous variables in each project, we prefer to provide precise, to-the-penny quotes during in-home consultations rather than over the phone or online. These in-home quotes, not estimates, are offered at no cost.
When was Bath Fitter established and how long has it been serving Kent?
Bath Fitter has been in existence since 1983, and its franchise has been serving Kent since 2005.
Does Bath Fitter have the required licenses, bonds, and insurance? Are the installers employees or contractors?
Yes, Bath Fitter displays all credentials in their showroom and can provide them electronically upon request. All installers are employees, not contractors, undergoing drug testing and background checks.
How much does Bath Fitter's bathroom remodeling service cost?
Due to project variables, Bath Fitter offers precise, no-cost in-home consultations to provide accurate quotes instead of estimates over the phone or online.
What are Bath Fitter's business hours?
Bath Fitter is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Bath Fitter located?
Bath Fitter is located at 25135 Summit Drive, Black Diamond, WA 98010, USA.
What payment options are accepted at Bath Fitter?
Bath Fitter accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Which counties does Bath Fitter serve?
Bath Fitter serves King, Kitsap, Pierce, Mason, Thurston, Lewis, Grays Harbor, and Pacific counties in Washington.
Are there any nearby pet services that customers can visit when coming to Bath Fitter?
Yes, customers visiting Bath Fitter can also find nearby pet services such as Fido and Me Doggie Daycare and Horizon Pet Supply for pet sitting and pet supplies.
Can customers combine their Bath Fitter visit with a trip to local parks or recreational venues?
Yes, nearby Bath Fitter, customers can enjoy outdoor activities at Summit Ridge Trail park or visit recreational venues like Ash and Elm Play Studio and Bounce It Up 360 playground.
What nearby food or dining options are available close to Bath Fitter?
Near Bath Fitter, customers can enjoy food and drinks at Farmhouse Brew coffee shop, EJ's Custom Catering American restaurant, and Frozen Delights ice cream shop.