Business Details
About
Bathroom RemodelerPlumberWalk In Tubs & ShowersShowers
Bath Fitter provides bathroom remodeling services in Kent, WA
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
146 reviews
5 stars
121
4 stars
14
3 stars1
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the quality of the installations and materials used, noting that their new showers and bathtubs still look and function like new years later.
Customer Service
While many reviews highlighted excellent customer service and responsiveness, there were also complaints about poor communication and issues with quotes.
Installation Experience
Most customers reported a quick and efficient installation process, often completed in one day, with minimal disruption to their homes.
Warranty and Follow-Up
The lifetime warranty and follow-up service were frequently mentioned as major benefits, with many customers appreciating the free repairs and maintenance provided.
- ANAlan NakaiDec 24, 20255.0Our shower was installed by Bath Fitter in July 2016. We are completely satisfied by the quality, workmanship, and durability of the entire shower system. After 9+ years of almost daily use, minus vacation days, we were told by a another plumbing company, that was doing a service inspection of our entire plumbing system, that our shower's pressure valve was getting hard to turn and needed to be replaced. They offered to do it for $459. However, since we had Bath Fitter install our shower system, we called them to address the issue. With no questions asked, they promptly scheduled a visit by their representative to inspect the potential problem. Within a few days, the representative arrived, diagnosed the problem, and quickly replaced the problem valve within a matter of a couple of hours. When I asked how much it would cost, the representative replied that it fell under the lifetime guarantee and everything was free of charge. We are delighted to have entrusted our shower to Bath Fitter, not only for the quality installation but also for their excellent follow-up and service policy. We highly recommend recommend Bath Fitter to anyone needing their bathroom/shower remodeled.
- NNno nameDec 16, 20251.0Customer service was horrible. I was told that Bathfitter has good prices, I got quoted 12k for a bath/shower to shower remodel. I expressed that I was working on a budget and got 12k. I'm in a mobile home. The experience I had with the black diamond location was horrible. The experience from corporate was just as bad.
- DPDavid PfaffNov 10, 20251.0I've been emailed 10 times to write a review. I submitted a great review but now im tired of constantly being asked to do it again.
- SCShirley CaseNov 4, 20255.0We had Bathfitter install a new shower in our master bathroom 10 years ago. The one day installation was wonderful. Our shower stall is easy to keep clean and still looks like new! Replacing our bulky shower enclosure added inches all the way around and it has made a huge difference. The grab bars are as sturdy as ever and the glass door is still sparkly clean. It was money well spent!
- SLSunita LankaNov 2, 20255.0Michelle did a great job explaining the options , and she was so helpful at every step - placing the order , and following it up to get the job completed.
Frequently Asked Questions About Bath Fitter
When did your business open?
Bath Fitter has been in existence since 1983! Our franchise has been serving Kent since 2005.
Do you possess licenses, bonds, and insurance? How about your installers?
Certainly! Our showroom displays all our credentials, and we can also provide them electronically upon request. Our installers are exclusively our employees, not contractors. They undergo drug testing and background checks.
What is the cost for a service like this?
Due to the numerous variables in each project, we prefer to provide precise, to-the-penny quotes during in-home consultations rather than over the phone or online. These in-home quotes, not estimates, are offered at no cost.
When was Bath Fitter established and how long has it been serving Kent?
Bath Fitter has been in existence since 1983, and its franchise has been serving Kent since 2005.
Does Bath Fitter have the required licenses, bonds, and insurance? Are the installers employees or contractors?
Yes, Bath Fitter displays all credentials in their showroom and can provide them electronically upon request. All installers are employees, not contractors, undergoing drug testing and background checks.
How much does Bath Fitter's bathroom remodeling service cost?
Due to project variables, Bath Fitter offers precise, no-cost in-home consultations to provide accurate quotes instead of estimates over the phone or online.
What are Bath Fitter's business hours?
Bath Fitter is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Bath Fitter located?
Bath Fitter is located at 25135 Summit Drive, Black Diamond, WA 98010, USA.
What payment options are accepted at Bath Fitter?
Bath Fitter accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Which counties does Bath Fitter serve?
Bath Fitter serves King, Kitsap, Pierce, Mason, Thurston, Lewis, Grays Harbor, and Pacific counties in Washington.
Are there any nearby pet services that customers can visit when coming to Bath Fitter?
Yes, customers visiting Bath Fitter can also find nearby pet services such as Fido and Me Doggie Daycare and Horizon Pet Supply for pet sitting and pet supplies.
Can customers combine their Bath Fitter visit with a trip to local parks or recreational venues?
Yes, nearby Bath Fitter, customers can enjoy outdoor activities at Summit Ridge Trail park or visit recreational venues like Ash and Elm Play Studio and Bounce It Up 360 playground.
What nearby food or dining options are available close to Bath Fitter?
Near Bath Fitter, customers can enjoy food and drinks at Farmhouse Brew coffee shop, EJ's Custom Catering American restaurant, and Frozen Delights ice cream shop.