I have had to showers put in. One replaced a tub and the other replaced a typical builders shower. In both cases the work was done in a timely manner and was also quality work. I have had lots of work done on my home and Bath Fitters is the one I have had no problems with. Fast , clean and great.
PP
Paul Presutti
Apr 21, 2026
5.0
My experience with Bathfitters was excellent from beginning to end. Michelle, my design and sales consultant, was amazing and helped me arrive at a wonderful design of not one, but two bathrooms. Adam and Justin installed my primary suite tub/shower while Dakota and Drew installed my guest bath from tub/shower to walk-in shower. Due to a scheduling availability in my favor, both were scheduled on the same day! It was a lot of work and both teams finished within a little over a day (unbelievable, but true!). Both teams were very respectful, did outstanding work and left my home in excellent condition. I highly recommend asking for Michelle to start the process if you are considering Bathfitters/Black Diamond for your bathroom remodeling project. I could not be happier with the quality of the product, the outstanding guidance, and excellent installation work.
MC
Margaret Chavaree
Apr 21, 2026
5.0
After obtaining 3 estimates to remodel my full bath to shower, vanity and commode, Michelle provided an affordable estimate in less than 2 hours without any high pressure. The work was completed ahead of scheduled by skilled plumbers. It is a beautiful example of their work. I highly recommend Bath Fitter.
DJ
Dan Johnsen
Apr 20, 2026
5.0
I contacted Bathfitters for a down stairs walk-in shower install. The service rep. came out and took measurements and provided information on upcoming installation. The project was completed in 1 day. & I’m very pleased with the results. I was so pleased that I went ahead and had the upstairs bathtub remodeled as well. Very pleased with everything. Highly recommend.
FK
Frances Khawaja
Apr 10, 2026
5.0
We had our bath installed by Bath Fitter about four years ago, and the experience has been excellent from start to finish. The installation process was smooth, professional, and completed exactly as promised.
What has really stood out over time is their commitment to customer service. On the few occasions we needed recaulking, they came out promptly and honored their warranty without any hassle.
It’s reassuring to work with a company that stands behind their product and follows through even years after installation. Based on our experience, I believe Bath Fitter is a reputable and reliable company, and I would definitely recommend them.
Bath Fitter has been in existence since 1983! Our franchise has been serving Kent since 2005.
Do you possess licenses, bonds, and insurance? How about your installers?
Certainly! Our showroom displays all our credentials, and we can also provide them electronically upon request. Our installers are exclusively our employees, not contractors. They undergo drug testing and background checks.
What is the cost for a service like this?
Due to the numerous variables in each project, we prefer to provide precise, to-the-penny quotes during in-home consultations rather than over the phone or online. These in-home quotes, not estimates, are offered at no cost.
When was Bath Fitter established and how long has it been serving Kent?
Bath Fitter has been in existence since 1983, and its franchise has been serving Kent since 2005.
Does Bath Fitter have the required licenses, bonds, and insurance? Are the installers employees or contractors?
Yes, Bath Fitter displays all credentials in their showroom and can provide them electronically upon request. All installers are employees, not contractors, undergoing drug testing and background checks.
How much does Bath Fitter's bathroom remodeling service cost?
Due to project variables, Bath Fitter offers precise, no-cost in-home consultations to provide accurate quotes instead of estimates over the phone or online.
What are Bath Fitter's business hours?
Bath Fitter is open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Bath Fitter located?
Bath Fitter is located at 25135 Summit Drive, Black Diamond, WA 98010, USA.
What payment options are accepted at Bath Fitter?
Bath Fitter accepts American Express, Cash, Check, MasterCard, and Visa for payment.
Which counties does Bath Fitter serve?
Bath Fitter serves King, Kitsap, Pierce, Mason, Thurston, Lewis, Grays Harbor, and Pacific counties in Washington.
Are there any nearby pet services that customers can visit when coming to Bath Fitter?
Yes, customers visiting Bath Fitter can also find nearby pet services such as Fido and Me Doggie Daycare and Horizon Pet Supply for pet sitting and pet supplies.
Can customers combine their Bath Fitter visit with a trip to local parks or recreational venues?
Yes, nearby Bath Fitter, customers can enjoy outdoor activities at Summit Ridge Trail park or visit recreational venues like Ash and Elm Play Studio and Bounce It Up 360 playground.
What nearby food or dining options are available close to Bath Fitter?
Near Bath Fitter, customers can enjoy food and drinks at Farmhouse Brew coffee shop, EJ's Custom Catering American restaurant, and Frozen Delights ice cream shop.
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