TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Terrible elevator management company. Overcharges but does not show up to meet their own minimum requirement of visits. I had to hire a lawyer after they openly admitted to breach of contract in order to cancel my contract.
I had a Noah Wittman as my accounting manager and he was both lazy and incompetent - took 4 emails and 3 phone calls over a month to get a hold of him for a standard response after the city reached out to me about our maintenance records.
Avoid this company at all costs.
BF
Brittany French
Nov 15, 2024
1.0
TKE service has taken a nose dive in the past 2 years. The previous decade was great, but recently fulfilling basic service agreements is like pulling teeth.
TKE missed our 2023 Annual Service as it "fell through the cracks." We requested a refund and/or some kind of resolution and have still received no response.
This issue combined with TKE taking a full year to repair our elevator with multiple failed promises along the way. This disservice made my company and building ownership appear unprofessional by communicating to tenants what we were told by TKE, just to continuously extend the project.
Had we been told the project could take up to a year at the forefront, expectations could have been met. Ideally, a company would over promise and over deliver. Minimally, under promise and deliver. In this case, we experienced under promise and barely deliver.
My firm and our clients have zero confidence in TKE's ability to service elevators, make professional recommendations, or care about their customers at all.
TKE is capable of making upgrade recommendations; The unfortunate situation is the lack of service is negatively impacting sales. As management we cannot make a $200k purchase recommendation when we don't receive a response to a simple inquiry about a missed service we already paid for.
SE
Scott Elkins
Apr 6, 2023
5.0
I met with the service manager and account representative, and they were thorough collecting information and
and answering my question. We already use the at our Woodinville site and now looking to add them at my current location. Their records keeping and attention to detail sets them above the rest.
Frequently Asked Questions About TK Elevator Bellevue
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/wa/bellevue
Does TK Elevator Bellevue service all brands of elevators and escalators?
Yes, TK Elevator Bellevue can maintain and repair any brand of elevators or escalators, anywhere and at any time.
How do I get a quote for a service agreement on my elevators or escalators?
You can get a quote by visiting the contact us form on their website to connect with a local sales representative: https://www.tkelevator.com/us-en/service-areas/wa/bellevue
What are the operating hours of TK Elevator Bellevue?
TK Elevator Bellevue is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does TK Elevator Bellevue provide support outside normal business hours?
Yes, they offer 24/7 support contracts for elevator services.
What types of elevator services does TK Elevator Bellevue offer?
They provide elevator modernization, installation, door lock monitoring, building code compliance, parts, construction design, door repair, maintenance contracts, planning, replacement, phone replacement, connected services, and escalator services including new and modernization.
Where is TK Elevator Bellevue located?
The office is located at 301 116th Avenue Suite 501, Bellevue, WA 98004, USA.
Can you recommend nearby financial service providers around TK Elevator Bellevue?
Yes, nearby financial service providers include Daniel Jiyamapa - Ameriprise Financial Services, LLC; Rimma Israyelyan - Loan Advisor; Allegiance Wealth Management; and several mortgage brokers such as Daniel Mery and Nina Johnson, which could be helpful if you are involved in real estate or construction projects.
Are there health and medical services near TK Elevator Bellevue that customers might need?
Nearby medical providers include dentist Kevin Brown, plastic surgeon Rikesh Parikh, and Nystrom & Associates, Ltd., which could be useful for health-related needs while visiting the area.
What nearby business services are close to TK Elevator Bellevue for professional or marketing needs?
Nearby professional services include Seattle Search Group for employment agencies, Trueview AR for marketing consulting, and Bellevue Web Designers for advertising and public relations services.
Is there any nearby contractor service that TK Elevator Bellevue customers can consider for construction projects?
Yes, Pacent Construction is a nearby contractor service that might complement elevator installation or modernization projects.