Allred Heating Cooling Electric

4.8
2193 reviews

About

HVAC Contractor

Location

Allred Heating Cooling Electric
505 F St SE, Auburn, WA
98002, United States

Hours

Reviews

4.8
2,193 reviews
5 stars
2,041
4 stars
73
3 stars
9
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional service provided by technicians, highlighting their willingness to answer questions and explain processes.

Timeliness

Many reviews noted the prompt arrival of technicians and quick response times, with several customers expressing satisfaction with the speed of service.

Communication

While most customers appreciated clear communication, some expressed frustration with follow-up and scheduling issues, indicating a need for improvement in this area.

Quality of Work

Overall, customers reported high satisfaction with the quality of work performed, particularly in installations and repairs, with many noting improvements in system efficiency.

Pricing Transparency

Several reviews mentioned concerns about pricing and unexpected charges, suggesting a need for clearer communication regarding costs and service details.
  • WM
    Wade Miller
    5 days ago
    5.0
    You want a company that actually cares? Here they are! Real people taking your calls, awesome staff walking you through the process. No high pressure sales and cold calling... but real people doing honest work! Happy to know that my money is well spent and going to supporting a locally owned family business! I appreciate you guys! Lots of love Matt, Debbie and David... you guys rock!
  • CQ
    Charles Quinn
    Nov 17, 2025
    5.0
    Allred was able to provide service for us when a circuit breaker failed for a circuit that controlled our refrigerator. We had another company scheduled but they called at the last minute to tell us their tech went home sick and that they couldn't get to us until the next day. We couldn't wait, so called Allred and they had a technician out a little over an hour later... a manager in the office! Very impressed. Price and response was great. Quick response and quick repair. Would recommend Allred for consideration.
  • JD
    J D
    Nov 13, 2025
    5.0
    My technician, Travis, helped at both my house and my mom's house. We were very impressed with him and the company. He was on schedule and professional and super duper friendly. He performed a thorough furnace inspection and tune-up, but he also went WAY above and beyond to check something else that was a concern of mine, and really went out of his way to solve the problem. I highly recommend them!
  • SH
    Sri Harsha
    Nov 12, 2025
    5.0
    I called Allred Heating Cooling Electric for an HVAC repair and was blown away by how efficient and professional the team was. They arrived right on time, explained everything in a relatable way and did a thorough job fixing my system. The technician was friendly, answered all my questions and left the work area clean. I really appreciated the timely service and will definitely use them again for any heating or cooling needs. Evan and his colleague did a great job, very hard working and professional. Thank you again.
  • AJ
    Ahren Johnson
    Oct 28, 2025
    5.0
    OK, so I'm finally happy with my new Mitsubishi system from Allred, now that I've fought through the sales process, it's finally set up correctly, and I've gotten some instruction on how it actually works. Heats and cools our house quietly and efficiently. I feel confident in the 12 year warranty that comes with the system - I paid $3000 more than the most competitive bid to get this and the peace of mind is well worth it. I did have to negotiate significantly to get to that, but from the post-sales service I've gotten, it's clear Allred cares about their existing customers and isn't just looking for the next sale. The initial startup process for new systems could use some work - the crew that put in the system did a great job with the mechanical install, but failed to follow the manual to add the right amount of refrigerant. A knowledgeable tech came out right away to fix that. 6 weeks after install, it was time to switch from cool to heat. I did this, and the heat did not come on. I turned my secondary ductless unit off a day later, and the heat came on. I knew both split units had to be in either cool or hot, but I thought the main thermostat was the "master". After another service visit from another knowledgeable tech, it turns out the system crashes if you don't switch it in a particular order. It sounds like Allred has some new procedures for startup now that will make things go more smoothly for future customers. For their sake, I think that's good and could save unnecessary service visits and make them more price competitive.

Frequently Asked Questions About Allred Heating Cooling Electric

What are the operating hours of Allred Heating Cooling Electric?

Allred Heating Cooling Electric is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays.

Where is Allred Heating Cooling Electric located?

It is located at 505 F St SE, Auburn, WA 98002, United States.