Floor Coverings International

4.8
112 reviews

About

Flooring Store
We’re in such a great location and our flooring contractors offer such expertise that we have become exclusive dealers with some of the biggest and most reputable manufacturers in the industry. They wanted us to be their flagship store because we had a great reputation and exposure. We became a Mohawk Store in 2011, and we won the prestigious Dealer of the Year award in 2013 and 2014. Mohawk is the largest flooring manufacturer in the world and owns many brands you are familiar with, like Karastan and DalTile. We’ve also won Dealer of The Year for Mannington in 2013, 2014 and 2016.

Location

Floor Coverings International
3910A Shelburne Rd, Shelburne, VT
05482, United States

Hours

Reviews

4.8
112 reviews
5 stars
103
4 stars
4
3 stars
2
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the staff and installation teams.

Customer Service

Many reviews highlighted excellent customer service, with staff being friendly, accommodating, and responsive to inquiries.

Installation Quality

The quality of installation received high marks, with several customers noting attention to detail and thorough cleanup after the job.

Communication Issues

Some customers reported communication challenges, particularly regarding follow-ups and estimates, indicating room for improvement.

Product Satisfaction

Overall, customers expressed satisfaction with the quality of flooring products and the final results of their installations.
  • WB
    William Barber
    Nov 9, 2025
    5.0
    Friendly, knowledgeable and professional!
  • DP
    Douglas Patterson
    Oct 31, 2025
    5.0
    Crew was on time, very professional, and cleaned up well.
  • EW
    Eileen Winrock
    Oct 8, 2025
    1.0
    I stopped in at the showroom on a Friday and Ute, the showroom manager, was great - spending time with me and letting me take some samples home. We made an appt for Monday morning for Kyle to come to our home and take measurements. Kyle came on time and was very nice, giving us a rough ballpark of cost, and said he would email me an estimate based on the carpet we had picked out. On Tuesday, my husband and I stopped in the showroom to take a look at more samples of the same product line just in case there was something he liked better. We determined we liked what we picked, and asked Ute what the next steps were. She seemed surprised we hadn’t received an estimate yet, and said she would have Kyle send us the estimate and at that time we could place the order. On Thursday I called the showroom and told Ute I still hadn’t received an estimate. She assured me I would have one by end of day Friday. That didn’t happen. We went to another local vendor, someone came out, measured, got a written estimate, and placed an order, all within 3 days. Still nothing from Floor Coverings International. Biggest kicker was today I returned the carpet sample I still had and handed it to Kyle, who showed no recognition of me at all, even when he asked my name so he could mark it returned. Wow. This may have been a small job this time, but I have a lot of flooring to replace in this house. “Big mistake. Huge.” (As the line goes in Pretty Woman).
  • DP
    David Parmelee
    Oct 1, 2025
    5.0
    Tyler And team did a very professional install of vinyl plank flooring in a bathroom plus carpet in two bedrooms, a hallway and stairs. They paid close attention to detail and prided themselves on having happy customers. They even binded the edges of the stair risers. They were very pleasant to have around and did a thorough cleanup job. I would hire them again in a heartbeat.
  • SK
    Steven Kopstein
    Aug 24, 2025
    5.0
    Josh did an amazing job on our kitchen backsplash. Showed up on time and made it shine! Our job had 2 parts. Carpet install and backsplash. The carpet guys were also amazing. Mike and Draven showed up on time every time, moved around heavy furniture and did a perfect install. They were fun to have around and cleaned up all the old carpet and remnants too. A great team! All for a fair price. I highly recommend this company for their commitment to getting it done properly.

Frequently Asked Questions About Floor Coverings International

What is the address of Floor Coverings International in Shelburne, VT?

Floor Coverings International is located at 3910A Shelburne Rd, Shelburne, VT 05482.

What are the store hours for Floor Coverings International?

The store is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.