Brook Field Service offers sales, installation, and 24/7 service for residential, industrial, and off-grid generators in Vermont, New England, and New York. As Vermont's exclusive Kohler Titanium Dealer, we provide reliable maintenance, emergency support, and rentals. Call today.
Do not use this company. I had a tech out to service a generator. When he arrived, I turned it on to demonstrate the problem, but I wasn't able to reproduce it, so there was nothing for the tech to do, and indeed no services were rendered. My generator is under warranty, which covers travel. Still, I received a bill for travel, and for services that were not performed. I called Brookfield to explain, and they responded by saying they spoke with the tech and that he had serviced the generator before I walked out of my house. This is simply a lie; I met him when he arrived and was with him the whole time he was there. I'm troubled by the apparent dishonesty of this company and would strongly recommend you look elsewhere for service.
TH
Tom Heiser
Oct 27, 2025
1.0
Thank goodness I was home when I needed my generator to run because the Brook Field Service Tech never reconnected my generator to my home. That was only the beginning. When I questioned the bill for the poor service they told me the service manager would call me. He never called me and after 4 more calls trying to resolve the bill they told me I needed to pay up front. I suggest you look elsewhere.
Frequently Asked Questions About Brook Field Service
What services does Brook Field Service provide?
Brook Field Service offers sales, installation, and 24/7 service for residential, industrial, and off-grid generators, including maintenance, emergency support, and rentals.
Where is Brook Field Service located?
Brook Field Service is located at 829 VT-12, Northfield, VT 05663, USA.
What are the operating hours of Brook Field Service?
Brook Field Service operates 24 hours a day, 7 days a week, with continuous service every day.
How can I contact Brook Field Service?
You can contact Brook Field Service by calling +1 802-485-6567 or toll-free at +1 866-769-3797, or by emailing info@brookfieldservice.com.
Does Brook Field Service accept credit card payments?
Yes, Brook Field Service accepts American Express, Discover, Mastercard, Visa, as well as cash and check payments.
Is Brook Field Service the exclusive Kohler Titanium Dealer in Vermont?
Yes, Brook Field Service is Vermont's exclusive Kohler Titanium Dealer.
What languages are supported at Brook Field Service?
Brook Field Service conducts business in English.
Are there places nearby where I can fuel my vehicle when visiting Brook Field Service?
Yes, nearby you can find Mobil, a gas station and convenience store that also offers auto detailing services, ideal for refueling and vehicle care when visiting.
Where can I grab a meal or snacks near Brook Field Service?
Close to Brook Field Service, South Village Grocery and JT's Fries & Pies offer delicatessen, pizza, and restaurant options for a quick meal or snacks.
What local services near Brook Field Service could complement my visit for home or automotive needs?
Nearby services include Old Red Mill Builders LLC for home improvement and plumbing, Cottonwood Home Inspections for home inspection, and Tucks Repair for automotive repair and tire services.