Just Plumbing

4.3
185 reviews

About

PlumberPlumbing Supply Store

Location

Just Plumbing
325 Redoubt Rd, Yorktown, VA
23692, United States

Hours

Reviews

4.3
185 reviews
5 stars
152
4 stars
2
3 stars
0
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised technicians for professionalism and responsiveness, while others reported rude interactions and poor communication from management.

Quality of Work

Technicians generally received high marks for their workmanship, with many customers expressing satisfaction with repairs and installations, though there were notable complaints about poor quality and multiple visits needed for the same issue.

Pricing

Customers expressed concerns about high prices for services, with some feeling overcharged for minor repairs and others appreciating the value for more extensive work.

Timeliness

Many reviews highlighted the promptness of service, with technicians often arriving quickly for emergency calls and completing jobs in a timely manner.
  • EO
    Erick Oliver
    Dec 27, 2025
    1.0
    Had just plumbing come out to install a new faucet on a wall shower , I supplied the parts and they installed the faucets incorrectly. It was about a week later when we tried the shower and saw it wasn't working correctly, I called Just plumbing back and spoke with the owner who was beyond rude and said they were going to charge us another trip fee and that we should have used their parts and their work wasn't warrantied because of that. I explained to him the issue and he wouldn't budge. When the new technician arrived and said the faucets where installed incorrectly and they would take care of it with no extra charge I thanked him. I at least expected a return call from the owner with an apology but didn't get one from the obnoxious and rude owner. This could have been handled easily and professionally but the owner chose not to!
  • KD
    Katelyn Dehnert
    Dec 24, 2025
    5.0
    Derrick was an outstanding plumber—professional, knowledgeable, and extremely reliable. He took the time to explain the issue clearly, worked efficiently, and made sure everything was done right the first time. His attention to detail and respectful attitude really stood out. The work was high-quality, fairly priced, and completed in a timely manner. I would absolutely recommend Derrick to anyone looking for an honest, skilled plumber and will definitely be using him again.
  • JC
    Janeen Casella
    Dec 20, 2025
    5.0
    Repairing two wobbly toilets, David did an excellent job and cleaned up perfectly after his work. He was friendly and efficient. The price was good and we will definitely use Just Plumbing again.
  • PD
    Pam Curtis Davey
    Dec 17, 2025
    5.0
    Just Plumbing has come to my rescue many times over the last 13 years. Ralph and Brennan installed my hot water heater quickly and perfectly. I so appreciate the promptness of this company.
  • RD
    Robert Donatucci
    Dec 6, 2025
    5.0
    When a faucet broke and sent water everywhere, Just Plumbing saved the day. The scheduler was kind, quick, and got us a same-day appointment. Jeshua and his colleague arrived promptly, replaced both bathroom faucets and the shutoff valves, and made everything look effortless. Truly excellent service. They’re now our go-to plumbing team.