Question 1

What does "Any Size, Installed" mean?

Accepted Answer

The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.

Question 2

What types of Payment methods & Financing do you offer?

Accepted Answer

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

Question 3

Will the replacement windows be installed from the inside or outside?

Accepted Answer

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

Question 4

Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Accepted Answer

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Question 5

How can I prepare my house for my replacement windows?

Accepted Answer

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Question 6

How long will it take to get my replacement windows? How much time should I allow for the installation?

Accepted Answer

Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed help determine the amount of time needed to complete the job. On average each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

Question 7

What type of warranty is available for my windows?

Accepted Answer

Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.

Question 8

What happens to my old windows?

Accepted Answer

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

Question 9

What do I do if there is a problem with the windows?

Accepted Answer

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

Question 10

I'm overwhelmed by all the industry jargon. What do these words mean?

Accepted Answer

At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.

Question 11

What does "Any Size, Installed" mean at Window World of Southwest Virginia?

Accepted Answer

"Any Size" means any size replacement Double-Hung window from 15"x26" up to 48"x78" that our manufacturer will build. "Installed" refers to removing your old wooden window and installing the new replacement using existing wooden stops.

Question 12

What payment methods and financing options are available?

Accepted Answer

We accept cash, check, and offer financing options subject to approved credit. Options may vary depending on promotional periods. Please contact us for details.

Question 13

Are replacement windows installed from inside or outside?

Accepted Answer

Most replacement windows are installed from the outside, but depending on your home's situation, installation from the inside may be necessary. Your installation expert will explain the best method on installation day.

Question 14

Does Window World of Southwest Virginia install windows year-round?

Accepted Answer

Yes, we install replacement windows year-round. Installations typically take one day per window with crews minimizing heating or cooling loss during the process.

Question 15

How should I prepare my home for window replacement?

Accepted Answer

Remove curtains, blinds, and window treatments. Security sensors should be turned off by your security company. Clear the path to the windows and remove nearby wall decorations to prevent damage.

Question 16

How long does the window replacement process usually take?

Accepted Answer

From final measurements, expect 4-8 weeks for your replacement windows. Installation takes about 30 minutes per window plus additional time for trim and cleanup, generally completed in one day.

Question 17

What warranty coverage do new windows come with?

Accepted Answer

All Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more detailed warranty information.

Question 18

What happens to my old windows after installation?

Accepted Answer

We remove and properly dispose of all old windows unless you notify our installation crew in advance that you wish to keep them.

Question 19

How can nearby places assist me when visiting Window World of Southwest Virginia?

Accepted Answer

Located on East Main Street in Wytheville, you can visit nearby spots like the Log House 1776 Restaurant for a meal before or after your appointment or get your car detailed at Key 2 Shawn Mobile Detail Shop. Churches like Bethel African Methodist Episcopal Church are also nearby for community events.

Question 20

Are there convenient services near Window World for customers?

Accepted Answer

Yes, services nearby include Cook's Professional Cleaners for laundry needs and Orkin for pest control. Additionally, beauty salons like Studio 40 and Turning Heads Salon and Barbershop are close by for personal care appointments.

Window World of Southwest Virginia

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