Professionalism
Technicians consistently demonstrated professionalism, courtesy, and knowledge, earning high praise from customers.
Response Time
DB's Plumbing was noted for their quick response times and ability to schedule appointments promptly.
Quality of Work
Most customers reported satisfaction with the quality of work performed, although a few expressed concerns about pricing and misdiagnoses.
Communication
Technicians effectively communicated the issues and solutions, providing clear explanations and options to customers.
Pricing Concerns
Some customers felt that the pricing for services was high, with a few expressing dissatisfaction over perceived upselling or misdiagnosis.