Window World of Winchester

4.3
237 reviews
Window World

About

Window Installation ServiceDoor SupplierSiding ContractorHome Improvement StoreRoofing Contractor
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters, roofing, and more. Contact us to schedule your free in-home or virtual quote today!

Details

  • Wheelchair accessible entranceAvailable

Location

Window World of Winchester
210 Prosperity Drive, Winchester, VA
22602, United States

Hours

Reviews

4.3
237 reviews
5 stars
172
4 stars
25
3 stars
6
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Installation Quality

Many customers praised the professionalism and efficiency of the installation crews, noting that they completed jobs quickly and left the work area clean.

Customer Service

While some customers reported excellent communication and responsiveness, others experienced significant delays and poor follow-up regarding issues and concerns.

Product Satisfaction

Overall, customers expressed satisfaction with the quality of the windows and doors, although there were complaints about specific issues such as incorrect sizes and poor finishing.

Pricing and Value

Customers appreciated the competitive pricing and value for money, often highlighting the warranty and cost savings compared to competitors.

Communication Issues

Several reviews indicated frustrations with communication, particularly regarding order updates and responses to inquiries, leading to dissatisfaction for some customers.
  • SJ
    sherman jones
    Nov 6, 2025
    5.0
    Had a half round window replaced above my front door in the foyer. They came and looked at it, then sent someone to measure it 3 to 4 weeks. The window was made made an appointment to come showed up. The window was out in 20 minutes and it is encased with brick. The new one was put in in 25 minutes and all in all they were done in a half hour including the brick molding An amazing job would gladly refer them to anybody the next house I build I’m gonna have them do all my windows
  • WW
    Wyatt
    Nov 5, 2025
    5.0
    I recently had new windows installed, and I couldn’t be happier with the entire process. Cameron, the salesman, was great to work with, knowledgeable, friendly, and made everything straightforward. Rigo, who handled the measuring and coordination, did an excellent job making sure everything fit perfectly. The installation crew, led by Kevin and two other hard-working guys whose names I didn’t catch, did an outstanding job. They were professional, efficient, and went above and beyond to make sure everything looked perfect. They cleaned up thoroughly after the job, and the finished windows look amazing. Overall, this was a smooth, stress-free experience from beginning to end. I highly recommend this company and everyone involved from Cameron, Rigo, Kevin, and the crew. For anyone considering new windows.
  • LS
    Larry Sargent
    Nov 5, 2025
    5.0
    This was a super very surprising experience I had many concerns my house is 40 yrs old with original windows and doors. This company and the installers was spot on so professional and the job went flawless and the quality of the window and doors are beyond my expectations money well spent. Thank you for a perfect and flawless experience.
  • LP
    Laura Power
    Oct 30, 2025
    5.0
    Everything well and quickly. We love the new windows. Just a couple of snaffus but half the cost of any other quote and just as good.
  • NH
    nathaniel hogge
    Oct 24, 2025
    3.0
    I ordered 2 doors from them after having a decent experience with them installing my windows. The doors arrived scuffed up and missing random screw caps on one of the doors. The doors also arrived in an off white / primer color. I asked the rep to confirm I had ordered white doors and he said that white doors would have been more expensive since cost was a concern for me. Aka he told me they were white and gave me the off white color ready for paint because it was cheaper just to get me to sign the contract. Now I have to paint these doors, even though Angel said the rep would paint them and haven’t heard anything in weeks about that. I’ve also called multiple times to get the screw caps and they keep saying they have to look into. $8500 not well spent! Update: they sent me the screw caps after some follow up. Still not happy about the initial door color issue but they did offer to paint it.

Frequently Asked Questions About Window World of Winchester

What do I do if I have problems with my new windows?

Should you experience problems with your replacement windows, we can help you quickly resolve most of them when you check out our Virtual Help Center page. Here you can find videos and guides that address some of the most common questions we receive. If you need further assistance, feel free to contact our showroom during normal business hours.

Will replacement windows increase the value of my home?

Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.