Owens Heating & Air Conditioning Inc

4.9
343 reviews

About

HVAC Contractor
Owens Heating & Air Conditioning Inc provides AC services, air quality services, HVAC maintenance and cleaning, gas line installations, geothermal systems, heating services, thermostate services, and water heating services to Williamsburg, VA and all surrounding areas.

Location

Owens Heating & Air Conditioning Inc
1542 Penniman Rd, Williamsburg, VA
23185, United States

Hours

Reviews

4.9
343 reviews
5 stars
333
4 stars
4
3 stars
0
2 stars
3
1 star
3

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and thorough service.

Timeliness

Many reviews noted the promptness of service, with technicians arriving on time and completing jobs efficiently.

Customer Service

The business received high marks for excellent customer service, with friendly and helpful office staff and effective communication throughout the service process.

Reliability

Customers expressed trust in Owens Heating & Air, often mentioning their long-term relationship and satisfaction with the quality and reliability of the service provided.
  • EP
    Erin Puterbaugh
    4 days ago
    5.0
    This company was an absolute pleasure to work with. We had an older oil furnace that finally gave up on us. Kevin came out twice to look at it and was able to get it running the first time but unfortunately, the second time was unsuccessful. His insight and guidance provided was appreciated and helped us make an informed decision for next steps. We ended up choosing Owens for a brand new install because of their diligence, knowledge and willingness to resolve our heating crisis quickly. Lisa was great to work with and was able to coordinate everything quickly and even worked after hours to meet our needs. Thank you Owens family and team!
  • CW
    Chuck Wolf
    Jan 5, 2026
    5.0
    Chris shared and explained all the actions accomplished. He helped us establish connections with the thermostat. Provided us actions that needed to be accomplished in the spring. He took the time to answer all our question. He is confident in his work and interfaces well with the customer.
  • JM
    Jim Morrison
    Dec 19, 2025
    5.0
    Lost heat from my 2nd floor unit & called my current HVAC company to get it repaired. Tech came out next day & said that my Zoning Control Board was bad...I have 3 zones on that unit. He gave me an estimate for repairs, which I thought was rather high. I bought a new Zoning Control Board, called Alan Owens (owner of Owens HVAC) to see if his company would install the new Board. His office staff set me up for an appointment a few days later. Jesse showed up on time, installed the new Board in just over an hour, checked thermostats in all zones, cleaned up the area & was on to his next job. He was prompt, professional, courteous, highly skilled & very polite. AND, the cost of the new Zoning Control Board plus the install labor was less than half of my current company. I will be using Owens HVAC for all my future HVAC work!!
  • CH
    Cindy Hindle
    Dec 18, 2025
    5.0
    Owens Heating & Air did a fantastic job troubleshooting and getting our heating system back online. Kacey was great scheduling our appointment quickly and Jesse was very thorough resolving the issue. We look forward to working with Owens Heating & Air for all our HVAC needs.
  • DM
    David Mason
    Dec 17, 2025
    5.0
    New homeowner in Williamsburg, Owen's Heating was recommended to service our HVAC system. Easy to schedule, we had Greg come out to do the annual Fall maintenance. He arrived on time and answered many questions before doing the service. Seemed to be very knowledgeable and professional. Being a new house, he found no problems and ended his visit with a recap and explanation of the annual Spring maintenance. Very satisfied with the whole process. Will recommend the company in the future. Thanks

Frequently Asked Questions About Owens Heating & Air Conditioning Inc

Do you offer emergency HVAC services?

Yes! We provide 24-hour emergency service to ensure your comfort and safety, even outside regular business hours. Just call us at (855) 291-5949

What types of HVAC systems do you install and service?

We install and service all major brands of HVAC systems, including heat pumps, ductless mini splits, package units, and geothermal systems.