For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply provides wholesale heating and cooling equipment, parts, and supplies for commercial and residential HVAC projects, along with professional HVAC knowledge and business solutions.
What are the regular business hours of Ferguson HVAC Supply?
The store is open Monday to Friday from 7:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays and major holidays.
How can I reach Ferguson HVAC Supply for customer support?
You can call the main phone number at +1 757-345-7057 or visit their website for support. For after-hours emergencies or commercial water heater full service delivery, call (800) 217-9480.
Does Ferguson HVAC Supply offer online shopping and payment options?
Yes, customers can purchase products on their website and pay using Visa, Mastercard, and American Express credit cards.
Can I reset my password or update my email address for my Ferguson.com account?
Yes, you can reset your password using the 'Forgot Password' link on the login page. To update your email address, log in with the old email first, then change it in the account settings under 'Manage My Info'.
Does Ferguson HVAC Supply offer financing options?
Yes, they provide commercial financing through GreatAmerica Financial for qualified applicants.
Is Ferguson HVAC Supply located near any other Ferguson-related business locations?
Yes, nearby complementary locations include Ferguson Waterworks for industrial plumbing supplies and Ferguson Plumbing Supply for retail plumbing products, which may be useful for comprehensive project needs.
Are there any nearby health and wellness centers near Ferguson HVAC Supply?
Yes, customers can find Comber Physical Therapy & Fusion Chiropractic and Williamsburg Smile Care nearby, which could be convenient for health appointments before or after visiting the store.
What nearby places can I visit for home improvement and design besides Ferguson HVAC Supply?
Nearby Ferguson Bath, Kitchen & Lighting Gallery offers appliances and kitchen and bath retail products, providing a complementary shopping experience for home renovation projects.
How can nearby transportation or services help me access Ferguson HVAC Supply?
While specific transit options are not listed, the business's location at 6540 Mooretown Road in Williamsburg, VA is close to several business and retail locations like Ferguson Plumbing Supply and Ferguson Waterworks, making it accessible for local contractors and customers combining multiple errands.