K&J Mechanical LLC

Reviews

• MP

  McKenzie Puffenbarger

  Feb 13, 2026
  1.0
  As a caregiver for an elderly veteran, I am extremely disappointed with our experience. His air unit began blowing cold air, so we called this company for service. The technician was at the home for no more than five minutes before providing an estimate for several thousand dollars to replace the entire unit. Thankfully, we declined the repair and sought a second opinion within 24 hours. The second company immediately identified the issue — the thermostat/fan setting had simply been switched from “Auto” to “On.” Once adjusted, the system worked perfectly. There was absolutely nothing wrong with the unit, and no replacement was needed. It is very concerning that such an expensive replacement was recommended without any meaningful troubleshooting. As a caregiver, I felt this situation took advantage of an elderly veteran who relies on honest, professional guidance when making home repair decisions. I strongly encourage others — especially seniors and their families — to always seek a second opinion before approving major HVAC repairs. Based on our experience, I would not recommend this company.
• JA

  Jenny Alexander

  Feb 6, 2026
  1.0
  This company was sent by my home warranty. The worker who came out told us we needed a new coil for our heat pump and that it was leaking. The first step was to send this information into my home warranty and the estimate came back that we would owe 3.7k in costs because the company put in all this other “work” that needed to be done like bringing stuff up to code etc that was never mentioned to me at our initial appointment. The coil that needed replacing would be covered but not this other work supposedly we needed. This was very off putting to me that other things needed to be done was not mentioned to me in person and was just added on. It honestly felt like a scam. I called the company and the woman on the phone said it would take 24-48 hours to send me an email of an itemized list of what needed to be done but after 3 business days I was not given this information despite calling everyday for what the hold up was. I ended up having a highly rated company come out and turns out nothing is wrong with my unit!!!! It’s working perfectly fine we just need more insulation in our crawl space to help with the heat in the house. 3.7k saved!
• DH

  Derrick Holder

  Jan 22, 2026
  5.0
  January 22, 2026 “Excellent Customer Service Experience Provided By HVAC Technician Ryan, He was very Professional, Kind & Knowledgeable, HVAC Technician Ryan did a very thorough analysis of my whole Heat Pump system, He found and fixed the problem in a very timely manner and also replaced the correct Thermostat that was designed for our system, HVAC Technician Ryan Thank You So Very Much. K & J Mechanical Services For Life, Dbholder, Hampton, Virginia.” - Derrick B.
• TG

  tiona green

  Dec 22, 2025
  5.0
  My 96-year-old grandmother lost electricity throughout her entire house. K&J Mechanical came right out and corrected the problem quickly. They were timely, professional, and worked long and hard to get her out of the cold and safely back with power. Their compassion and dedication truly stood out. My family is very grateful for their excellent service, devotion, and kind hearts. We highly recommend K&J mechanical.
• BM

  Bre Macomber

  Nov 14, 2025
  5.0
  Corey and Tyler have been absolutely incredible and helpful. We’ve been having hvac problems and they came out the day we called and had it fixed that day and then even came back the next day to check in on everything. Couldn’t recommend them more!