Business Details
About
Flooring Store
At Top Floors in Virginia Beach, VA, we have over 150 years of combined experience in the flooring industry. That's why you can trust us to provide the highest quality services. Here, our goal is to provide the Hampton Roads area with exceptional work. When you come to us, we offer expert advice on what products are best for your individual needs and budget.
Location
Hours
Reviews
4.8
99 reviews
5 stars
92
4 stars
2
3 stars0
2 stars0
1 star
5
- GKGabe KlotzDec 19, 20251.0Top Floors completed the initial installation of our new construction, which delayed our closing by two weeks. That work was then removed and replaced with 6" boards, only to require additional visits that further worsened the condition of the floors. I do not have confidence in Top Floors to continue reworking an installation that should have been completed correctly the first time. Would not recommend this company to anyone. There is much to add to your response. Why would anyone continue working with a contractor who has failed to correct the same issue three times? A reputable business stands behind its work. In this case, the quality of workmanship has failed not once, but on three separate occasions. If this were truly a manufacturer defect—rather than a refusal to take responsibility—why was the same allegedly “defective” material installed three times? This pattern reflects a lack of professionalism and accountability, with excuses offered in place of results. Under these circumstances, it is entirely reasonable for a customer to refuse further services.
- JSJ SOct 29, 20255.0Love the flooring we got from you! excellent quality, employees were helpful, and was easy to install. thanks again
- EBEric BApr 20, 20235.0Great experience from initial contact to finish. Patrick showed up for initial inspection on time and promptly furnished an estimate. The crew of Joe and his brothers was absolutely first class. They worked around our needs to keep the store open and their attention to detail showed in the finished product. They put down carpet and vinyl plank for us. I would highly recommend this company and crew for commercial carpet and flooring.
- RYRyan YoungDec 20, 20224.0Great work guys!
- KTKim TrevethanMay 30, 20205.0Quality
Frequently Asked Questions About Top Floors
What types of flooring services does Top Floors in Virginia Beach offer?
Top Floors offers flooring contracting, carpet and rug sales, flooring installation equipment and supplies, and tile contracting services.
Where is Top Floors located?
Top Floors is located at 124 Jersey Ave, Virginia Beach, VA 23462, USA.
What are the operating hours of Top Floors?
Top Floors is open Monday through Friday from 10:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Top Floors by phone or email?
You can call Top Floors at +1 757-997-1670 or email them at thomas@mytopfloors.com.
What payment options are accepted at Top Floors?
Top Floors accepts American Express, Check, Discover, MasterCard, and Visa for payment.
Which cities does Top Floors serve in the Hampton Roads area?
Top Floors serves Chesapeake, Norfolk, Portsmouth, Suffolk, and Virginia Beach in Virginia.
What should customers expect when visiting Top Floors in Virginia Beach?
Customers can expect expert advice on flooring products tailored to their needs and budget, backed by over 150 years of combined industry experience.
Are there any automotive repair shops near Top Floors where I can get car service while shopping?
Yes, nearby automotive repair shops include LIVauto, Beach Restomods, LLC, and Automotive Remedies, which can be convenient for vehicle service during your visit to Top Floors.
What other home-related stores are located near Top Floors for additional shopping options?
Nearby home-related stores include Kitchen & Bath Ideas, offering home and garden products, and Dutch Barns, a home improvement store and contractor.
Are there any community or religious organizations near Top Floors to explore after your visit?
Yes, you can find nearby religious organizations like Gate Of Heaven Ministry, The Power Center, and The House of David Ministries International, as well as community services such as Kids In Biz.