Top Floors

Reviews

• GK

  Gabe Klotz

  Dec 19, 2025
  1.0
  Top Floors completed the initial installation of our new construction, which delayed our closing by two weeks. That work was then removed and replaced with 6" boards, only to require additional visits that further worsened the condition of the floors. I do not have confidence in Top Floors to continue reworking an installation that should have been completed correctly the first time. Would not recommend this company to anyone. There is much to add to your response. Why would anyone continue working with a contractor who has failed to correct the same issue three times? A reputable business stands behind its work. In this case, the quality of workmanship has failed not once, but on three separate occasions. If this were truly a manufacturer defect—rather than a refusal to take responsibility—why was the same allegedly “defective” material installed three times? This pattern reflects a lack of professionalism and accountability, with excuses offered in place of results. Under these circumstances, it is entirely reasonable for a customer to refuse further services.
• JS

  J S

  Oct 29, 2025
  5.0
  Love the flooring we got from you! excellent quality, employees were helpful, and was easy to install. thanks again
• JA

  Janet Allen

  Aug 28, 2021
  5.0
  Loving the carpet.
• WR

  Willie Ralph

  Aug 8, 2020
  5.0
  Professional staff
• CG

  Charles Gosstrom

  Aug 25, 2017
  5.0
  I was really impressed with the quality of service and professionalism displayed by everyone at Top Floors! Our experience with this supplier has been nothing short of exceptional. And floors look great!!!!

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