Water Damage RestorationFire & Water Damage RestorationFlood Disaster RecoveryFire Disaster RecoveryMold Removal
Aresco of Tidewater provides water damage, fire and smoke damage, and mold remediation services, with 24/7 emergency support, to the Virginia Beach, VA area.
Aresco of Tidewater came in to repair our homes damaged walls, ceilings and floor. Blue was very attentive to detail and Johnny and his crew did a great job on repairs. Everyone was professional and courteous. I would definitely refer them to others.
ND
Nicole D
Dec 5, 2025
1.0
This was the worst company I’ve ever dealt with. If you are going through a fire or any major disaster and need your belongings packed, cleaned, or stored, please do NOT let your insurance company send your items to this company.
My belongings came back broken, poorly handled, and many items were still dirty with a strong smoke smell. The management was completely nonchalant about the issues and showed no urgency or professionalism in fixing the problems. They simply did not do the job they were paid to do.
What makes this even worse is that my insurance company paid over $100,000 for their services, and this is the treatment I received. Absolutely unacceptable.
Insurance companies: stop using this company. And to anyone else: protect yourself and your belongings—choose someone else, because you will be extremely unhappy with the results.
AM
Amy McConnell
Nov 26, 2025
5.0
Aresco was wonderful. I haven’t gotten the final invoice yet but everything they’ve done is above and beyond expectations. They worked in conjunction with homeowners insurance. Provided clear contracts. Nate, Tyre, Kayleb, Samir, Blue were professional and on time. We had a flood from an air conditioner and it damaged my floors and walls. Mediation was prompt and thorough. They kept in touch with me all the way through this lengthy process of mediation, cleaning, tearing up floors, drying the house out, packing out my entire downstairs, installing the new floors, repairing and painting walls, including ceilings, moving my belongings back in. All this time I was either confined to a wheelchair or using a walker after a fall and fractures so they had to do everything. They left my house looking better than when they started for sure! Very caring, polite and contentious people. Highly recommend!!!
EA
Esmeralda Anaya
Nov 9, 2025
5.0
Great company from the pack out crew to the higher management! All parties involved worked amazing my home feels and looks brand new thanks to Aresco’s crew!
Frequently Asked Questions About Aresco of Tidewater
Will my insurance cover this?
Unfortunately, we cannot make the determination of what is a covered loss. This is the responsibility of the insurance carrier and the interpretation of the policy language. It is illegal in the state of Virginia for anyone not licensed as an insurance agent or adjuster to interpret insurance policy language.
I filed an insurance claim, how do I know if my insurance will cover the full cost?
Our Estimator and Project Manager will work directly with your insurance carrier’s adjuster to determine coverage prior to significant demo being performed. There is most likely a clause in your policy that allows the insurance carrier a right to inspect before a significant demo is performed. We typically get this in writing from the insurance carrier their approval to demo before the inspection in the form of a waiver or we will stabilize the loss while we wait for the arrival of the adjuster.
What should I do immediately after discovering water damage?
Turn off the water source if possible and contact a professional restoration company. Remove valuables and personal items from the affected area to prevent further damage.
How long does water damage restoration take?
The restoration process can take anywhere from a few days to several weeks, depending on the extent of the damage. An initial assessment will give a better estimate.
Can water damage cause mold growth?
Yes, mold can start growing within 24-48 hours after water exposure. That’s why it’s crucial to address water damage as soon as possible.
Is water damage covered by insurance?
It depends on your policy and the cause of the water damage. Sudden and accidental events (e.g., burst pipes) are often covered, but gradual issues like leaks might not be.
What types of water damage are there?
There are three categories of water damage: Clean Water (Category 1), Grey Water (Category 2), and Black Water (Category 3). Each requires different handling.
Can I clean mold myself?
Small patches of mold on non-porous surfaces might be cleaned using household cleaners. However, larger infestations or mold in porous materials should be addressed by professionals.
How do you clean up after a fire?
Fire damage cleanup involves removing debris, soot, and smoke, as well as repairing structural damage. Professional services often include deodorizing and restoring items affected by smoke.
moke damage covered by insurance?
Yes, most homeowner's insurance policies cover fire and smoke damage, but coverage details can vary. It’s important to document all damage and notify your insurance company promptly.
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Certified March 01, 2026Yext Knowledge Graph
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