Business Details
About
PlumberElectricianGas Line ContractorSewer & Drain CleaningDrainage Service
Lanthorn Plumbing provides full-service plumbing and electrical services, water heaters, plumbing, drain cleaning, video inspections, electrical services, and gas services to customers in the Suffolk, VA, and surrounding Hampton Roads areas.
Details
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
175 reviews
5 stars
152
4 stars
5
3 stars0
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to resolve issues quickly and effectively.
Communication
While some reviews noted excellent communication, others reported significant issues with scheduling and responsiveness, leading to frustration among customers.
Timeliness
Several customers appreciated the prompt response times and same-day service, although there were complaints about missed appointments and delays.
Pricing
Feedback on pricing was mixed; some found the rates fair and reasonable, while others felt they were overcharged for services rendered.
Customer Experience
Overall, customer experiences varied widely, with many expressing satisfaction with the service, while others reported dissatisfaction due to poor follow-up and unresolved issues.
- BDBryant DodsonDec 17, 20255.0Great service! I had an interior water leak at my house and they were able to come out and fix it within a few hours of calling. Communication was great. Highly recommend.
- CBC BurnsDec 12, 20255.0Very knowledgeable, affordable, and great service. The guys installed my water heater perfectly and everything looks great.
- EEElmoDec 1, 20255.0The leak is completely fixed, and they stayed to ensure everything was working properly before leaving.
- PTPeg TaylorNov 11, 20255.0They always try very hard to come the same day
- SPSteven PeirceAug 25, 20255.0Great work from Robbie and Matt. They were on time,and very professional.They are installing my hot water heater next year.
Frequently Asked Questions About Lanthorn Plumbing
How much experience do you have?
Our team brings over 25 years of industry experience to every job we undertake.
Do you replace or repair hot water tanks?
We offer both replacement and repair services for hot water tanks. Additionally, we can upgrade your system to an instant water heater. Please contact us for more information about these options.
Do you replace or install gas lines at the house?
Yes, we handle both installation and replacement of gas lines within residential properties. However, please note that we do not work on municipal gas lines.
Does the homeowner need to do permitting?
There's no need for homeowners to worry about permits. Our team will obtain all necessary permits required for the work to be performed at your property.
Do you hook up new gas appliances?
Indeed, we can install new gas lines and connect them to your new gas appliances.
Can you replace an existing light with a ceiling fan?
Certainly. We can replace your existing light with a ceiling fan. Our services also extend to a wide range of other electrical needs for both residential and commercial properties.
Can we call you for small plumbing issues, like a leaky faucet or a toilet backup?
Of course. We're equipped to handle plumbing issues of all sizes, from minor leaks to major repairs. No job is too small for our team.
Do you only do plumbing?
No, our services extend beyond plumbing. Lanthorn Plumbing offers a comprehensive range of services, including plumbing and electrical work for both residential and commercial customers.
Do you offer septic well pumping?
We apologize, but septic well pumping is not a service we currently provide.
What experience does Lanthorn Plumbing have in the industry?
Our team brings over 25 years of industry experience to every job we undertake.
Does Lanthorn Plumbing offer both repair and replacement services for hot water tanks?
Yes, we offer both replacement and repair services for hot water tanks and can upgrade your system to an instant water heater.
Can Lanthorn Plumbing install or replace gas lines at my house?
Yes, we handle installation and replacement of gas lines within residential properties, but do not work on municipal gas lines.
Do homeowners need to obtain permits for plumbing or electrical work?
No, our team obtains all necessary permits required for work on your property.
Can Lanthorn Plumbing hook up new gas appliances?
Yes, we can install new gas lines and connect them to your new gas appliances.
Are small plumbing issues like leaky faucets or toilet backups handled?
Absolutely. We handle plumbing issues of all sizes, including minor leaks and major repairs.
Besides plumbing, what other services does Lanthorn Plumbing provide?
We also offer residential and commercial electrical services, including EV charger and generator installations.
What are the business hours of Lanthorn Plumbing?
Our regular hours are Monday to Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays, but offer emergency services.
How can customers visiting from Suffolk access Lanthorn Plumbing and nearby facilities for convenience?
Lanthorn Plumbing is located at 110 Virginia Ham Dr Ste 205 in Suffolk, near places like Space Savers Self Storage and Pro Roofing LLC, making it easy to access multiple services during your visit.
Are there convenient nearby places where customers can access automotive services or shopping after visiting Lanthorn Plumbing?
Yes, nearby you will find Mickie's Car Wash & Detail, American Auto Sales llc, and retail options such as Kerma Medical Products Inc. and A & D Fashions for shopping needs.
What nearby community services are accessible around Lanthorn Plumbing for added convenience?
Customers can access nearby services including Arzillo Recycling for environmental needs, Check Into Cash for financial services, and Western Union for money transfers.