Business Details
About
Heating ContractorAir Quality ConsultantHeating Equipment SupplierHVAC ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Vernon The Heating & Cooling Specialist stands ready to meet all your residential, commercial or industrial heating, ventilation and air conditioning (HVAC) service needs.
Details
- Onsite servicesAvailable
Location
Vernon The Heating & Cooling Specialist
42655 Trade W Dr, Sterling, VA
20166, United States
Hours
Reviews
4.8
812 reviews
5 stars
755
4 stars
27
3 stars4
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as knowledgeable, thorough, and professional, providing excellent service and clear explanations.
Timeliness
Customers appreciate the promptness of service, with many reviews highlighting on-time arrivals and quick resolutions to issues.
Communication
Clear communication is a common theme, with technicians taking time to explain issues and maintenance options without pressure to upsell.
Customer Trust
Many long-term customers express trust in the company, citing honesty and reliability in service.
Mixed Experiences
While most feedback is positive, there are isolated reports of poor communication and service failures, indicating room for improvement.
- SMSherif Mowafy2 days ago5.0Visitors by Bryce, a top notch technician with Vernon. Couldn’t be happier with his assessment. He is competent and honest. Thank you, Bryce.
- JLJeanette Lombardi5 days ago5.0I am so happy with the service I received today with Cornell. He was extremely thorough and careful to explain what he was doing and why. Cornell is very articulate in his explanations and made certain that I understood his recommendation for a drain line which would prevent damage to my furnace. Thank you for your excellent service.
- KBKristal BrownNov 17, 20255.0As usual, the technician I had today was extremely professional, thorough and knowledgeable. Vernon technians explain what they are doing and come prepared to offer options and suggestions to better care for and maintain your HVAC system. The other plus with Vernon is that they are always respectful of your home by wearing foot covers.
- CMcharles MurphyNov 12, 20255.0Christian was very thorough. He explained what was wrong with my HVAC in easy-to-understand language. He was very personable and down-to-earth
- PHpenny HatchOct 31, 20255.0They arrived on time, did a diagnostic on my heater, saw the issue, fixed it and showed me how to do it myself if need be in the future. As always, the technicians were polite and knowledgeable.
Frequently Asked Questions About Vernon The Heating & Cooling Specialist
What services does Vernon The Heating & Cooling Specialist provide?
Vernon The Heating & Cooling Specialist offers residential, commercial, and industrial HVAC services including heating repair, air conditioning repair, HVAC maintenance, and air quality solutions.
Where is Vernon The Heating & Cooling Specialist located?
The business is located at 42655 Trade W Dr, Sterling, VA 20166, USA.
What are the business hours of Vernon The Heating & Cooling Specialist?
Vernon The Heating & Cooling Specialist operates 24 hours a day, 7 days a week.
Is Vernon The Heating & Cooling Specialist affiliated with any professional organizations?
Yes, they are a Carrier Factory Authorized Dealer and are NATE-Certified, ensuring quality HVAC services.
What payment options are accepted at Vernon The Heating & Cooling Specialist?
They accept American Express, Cash, Financing options, MasterCard, and Visa.
Which HVAC brand does Vernon The Heating & Cooling Specialist primarily work with?
They primarily work with the Carrier brand for heating and cooling systems.
Are onsite HVAC services available from Vernon The Heating & Cooling Specialist?
Yes, they offer onsite HVAC services to customers.
Can I find Vernon The Heating & Cooling Specialist near City Electric Supply at Dulles Airport?
Yes, Vernon The Heating & Cooling Specialist is located near City Electric Supply Dulles Airport, which may help you locate the business when visiting the area.
What nearby recreational venues can I visit when getting HVAC services at Vernon The Heating & Cooling Specialist?
You can visit nearby spots like Solace Brewing Company and Rip City gym for leisure and recreation before or after your HVAC service.
Are there food options near Vernon The Heating & Cooling Specialist?
Yes, nearby you can find food trucks like Killer Tomato and restaurants such as Honor Brewing Company, providing great meals during your visit.