Michael & Son Services Sterling

Reviews

• RS

  Richard Smiechowski

  1 day ago
  5.0
  George did an excellent job! He arrived promptly on time, and detailed, (very thoroughly), his objective for the day. His primary purpose was to advise us on the condition of our 15 year old sump pump. George systematically lined out good, better, best scenario’s, and we decided to go with the best option, as a replacement. George demonstrated excellent communication skills, by delegating necessary electrical wiring to his colleague, Rayyan who returned to complete the electrical connections needed to finish the sump pump project. Very impressive display of teamwork. Overall, we’re very happy with the professionaly done work performed today, and look forward to doing more business with Michael and Son.
• RM

  Rebekah Murray

  1 day ago
  5.0
  Had an incredible experience. We were concerned about a gas leak, and Dimas was the person who came to our house. We DID have a leak and needed to replace a faulty gas valve. It was late afternoon on a Friday, and he was leaving in just a couple of hours for an international trip. But he took the time to drive to Chantilly, get the part, and come back and fix it so that we would have heat over the weekend. I know he could’ve easily put us on the calendar for the following week to have the repair finished, but he seemed to take the project so personally and did everything he could to help us. My dad is disabled, and having this level of care during an emergency made me so grateful. He was absolutely professional and communicative, and he went above and beyond.
• CC

  Charly Camacho

  Feb 25, 2026
  5.0
  Outstanding service from Michael & Sons technician Donald Monroe! Donald arrived on time, was professional, friendly, and extremely knowledgeable. He quickly diagnosed the issue and unclogged our drain efficiently, making sure everything was working perfectly before he left. He explained what caused the problem and gave helpful tips to prevent it from happening again. The entire process was smooth and stress-free. Highly recommend Michael & Sons for their excellent service and top-notch technicians — we will definitely use them again!
• SA

  Stevie Aoki

  Feb 11, 2026
  5.0
  Mr. Hanmin Kim from Michael & Son delivered an exceptional level of service that truly stood out. His professionalism was evident from the moment he arrived—punctual, prepared, and carrying himself with a calm, respectful demeanor that immediately put me at ease. Throughout the visit, he demonstrated a disciplined, meticulous approach to his work, taking great care to diagnose the issue thoroughly and explain each step with clarity. What impressed me most was his communication style: clear, patient, and empathetic. He acknowledged the stress and cost associated with the damage and spoke with genuine understanding, never rushing the conversation or glossing over details. His combination of technical expertise and human-centered service made a difficult situation far more manageable. Michael & Son is fortunate to have a technician of his caliber.
• ML

  Marianne Lewis

  Feb 10, 2026
  5.0
  Our house is almost 60 years old and most of the plumbing is original. During the deep freeze last week, one of our outdoor faucets sprang a leak and we had a huge ice formation and water leakage in our crawl space before we discovered it. I called Michael & Sons and they were able to come out the same day. The technician, Rene, called and let me know he was on the way. He was wonderful. He assessed the situation quickly and explained how the leak occurred and presented the options to me without any pressure sales tactics. He was able to fix the leak with minimal water disruption to the house. I truly appreciated his professionalism and courtesy. I'm happy to say that even though this was a difficult time, Rene and Michael & Sons came with a solution for us and now we are definitely customers of Michael & Sons.

Frequently Asked Questions About Michael & Son Services Sterling