Mack Morris Heating and Air Conditioning

Reviews

• MG

  M.S. Geremia

  4 days ago
  5.0
  Great experience with a full HVAC replacement. The Mack Morris rep, Robert, came out to evaluate the job and provide an estimate. He explained what they would do and how they would do it, including replacement of the outdoor condenser unit and the indoor air handler. This explanation was particular important for the inside unit and his recommendation to install a downdraft unit instead of a replacement for the updraft unit already in the closet. The new unit would save space in the closet and increase efficiency of the system by connecting directly to the house's duct work. Robert provided three quotes for the systems that very day. The quote he provided was reasonable for the area and thousands less than another quote I had for a smaller system. On the day of installation, Anthony and his crew showed up promptly and stayed all day until the job was complete. They explained the work they did, demonstrated that the system worked, and showed us how they connected the air handler to the duct work, which is kind of complicated. They also informed me that they would have to return to install the wiring for the defroster system (it wasn't pre-wired), which they did later in the week. I was extremely impressed with the honesty and professionalism of Robert, Anthony, and the rest of the crew throughout the appraisal and installation process. I've already recommended this company to a co-worker and she was equally impressed with the quote she received. There is no doubt I will continue to use Mack Morris to service all HVAC equipment going forward.
• SJ

  Susan JOSEPH

  4 days ago
  4.0
  Purchased a new AC and heat from Mac Morris. Price reasonable, speed, efficiency of installation very well done. The lead tech Anthony/Andrew was awesome. Efficient knowledgeable, clean. I used a 0% finance option for part which was easy to use. I was disappointed that no one called after install to check in. A cover was not replaced that had been removed for the install, which I had to reinstall, as well as some parts on the ground were left.
• SK

  Smyth, Kathy

  5 days ago
  5.0
  Mac Morris employees are always professional and give excellent explanations of what they are doing and why. We have been very happy with them over the years.
• ME

  Mike E

  Apr 24, 2026
  5.0
  Logan arrived on time and was very pleasant and polite. He spent about an hour performing the scheduled semi-annual maintenance. He was thorough and gave us a summary of the status of our system.
• CB

  chris butler

  Apr 20, 2026
  5.0
  Fast and thorough service. Diagnosed and fixed the issue. Friendly and explained the issue and repair.

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