Crystal Spring Water Treatment Facility is owned and operated by Western Virginia Water Authority. Crystal Spring flows at the base of Mill Mountain in the southern part of the city. Annual production from this groundwater source is 4.85-million gallons of water a day.
Location
Western Virginia Water Authority - Crystal Spring Water Treatment Facility & Historic Snow Steam Pump
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.