Window World of Roanoke

4.7
472 reviews
Window World

About

Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement StoreGutter Installation ServiceWindow World
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!

Location

Window World of Roanoke
6490 Commonwealth Dr, Roanoke, VA
24018, United States

Hours

Reviews

4.7
472 reviews
5 stars
409
4 stars
37
3 stars
2
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Installation Quality

Most customers praised the installation crews for their professionalism, efficiency, and thorough cleanup after the job.

Customer Service

Many reviews highlighted the friendly and knowledgeable sales staff, as well as effective communication throughout the process.

Product Satisfaction

Customers expressed high satisfaction with the quality and appearance of the windows and doors installed.

Negative Experiences

A few customers reported issues with damaged installations and poor communication, particularly regarding refunds and service follow-ups.
  • SG
    Scott Gathje
    Dec 10, 2025
    5.0
    My wife and I had 10 new windows installed. The crew that installed the windows was professional and friendly.
  • DJ
    david johnson
    Nov 27, 2025
    5.0
    Great windows and great people also.
  • MH
    McKinley Horton
    Nov 15, 2025
    5.0
    Window world did a great job replacing our windows and doors. Cole and Rob were great to work with and the install crew did a great job. Highly recommended to anyone in the market for new windows and doors.
  • JS
    James Smith
    Nov 9, 2025
    1.0
    I had a 2 windows and a door installed all 3 were damaged that's where all the fun started I told them I wanted my refund back I talked to Chris and Matt both were arguing with on me on almost everything that there crew did I was frustrating and it felt like I was in quick sand to many red flags Matt told me that a refund isn't possible he said everything can be fixed he said we will sit down and talk about price on these jobs do you know what I was thinking after this blow up to to my house I had no trust with this company one thing we did agree on its a old house to let consumers know who did the work was Johnny Bravo and his 2 sons his sons were on there cellphones half the time the crew was reckless including Chris Adam's the production manager they wanted my money and I I'm financing this all together including I ordered a storm door about 6,900 I wanted to have good service and I didn't get that well last Friday on 7 Nov they came by again to fix this problems they tried to fix all the problems again let me advise that they only fixed the issues they think they did WOW so the dialog with this company is its there way or have legiations I sign the paper saying did fixed there problems with my house I have contacted my financing company and they said they will try to help me I thought Window world was a professional and polite company I was wrong so piss poor work done again Do not recommend at all please be aware!!!!!
  • GH
    Greg Hartless
    Nov 4, 2025
    5.0
    Great working with Mike Bowen. No pressure sales and very knowledgeable. Listened to our needs and ordered accordingly. Doors delivered on time and installed very quickly afterwards. The installation crew was great and maintained a neat and organized work area. Thank you Window World!

Frequently Asked Questions About Window World of Roanoke

What types of payment methods and financing do you offer?

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.