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Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement StoreGutter Installation Service
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Location
Hours
Reviews
4.7
471 reviews
5 stars
408
4 stars
37
3 stars2
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Installation Quality
Most customers praised the professionalism and efficiency of the installation crews, noting their attention to detail and thorough cleanup after the job.
Product Satisfaction
Many reviews highlighted satisfaction with the quality of windows and siding, with customers appreciating the aesthetic improvements and energy efficiency.
Customer Service
Feedback indicates a generally positive experience with customer service, including helpful sales representatives and responsive follow-up on issues.
Communication Issues
Some customers reported challenges with communication, particularly regarding language barriers with installers and scheduling concerns.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and installation issues, indicating inconsistency in customer experiences.
- MHMcKinley HortonNov 15, 20255.0Window world did a great job replacing our windows and doors. Cole and Rob were great to work with and the install crew did a great job. Highly recommended to anyone in the market for new windows and doors.
- JSJames SmithNov 9, 20251.0I had a 2 windows and a door installed all 3 were damaged that's where all the fun started I told them I wanted my refund back I talked to Chris and Matt both were arguing with on me on almost everything that there crew did I was frustrating and it felt like I was in quick sand to many red flags Matt told me that a refund isn't possible he said everything can be fixed he said we will sit down and talk about price on these jobs do you know what I was thinking after this blow up to to my house I had no trust with this company one thing we did agree on its a old house to let consumers know who did the work was Johnny Bravo and his 2 sons his sons were on there cellphones half the time the crew was reckless including Chris Adam's the production manager they wanted my money and I I'm financing this all together including I ordered a storm door about 6,900 I wanted to have good service and I didn't get that well last Friday on 7 Nov they came by again to fix this problems they tried to fix all the problems again let me advise that they only fixed the issues they think they did WOW so the dialog with this company is its there way or have legiations I sign the paper saying did fixed there problems with my house I have contacted my financing company and they said they will try to help me I thought Window world was a professional and polite company I was wrong so piss poor work done again Do not recommend at all please be aware!!!!!
- GHGreg HartlessNov 4, 20255.0Great working with Mike Bowen. No pressure sales and very knowledgeable. Listened to our needs and ordered accordingly. Doors delivered on time and installed very quickly afterwards. The installation crew was great and maintained a neat and organized work area. Thank you Window World!
- MFMarcella FarrisNov 3, 20255.0Very confident salesman, over and Beyond amazing installation team, looks fabulous! And I can't wait to see if, during the next rain, it does what was promised
- BHBrenda HuntOct 25, 20255.0Windows are beautiful. Installers did a great job getting all the windows in. Julie (I think that was her name) did a great job cleaning all the windows along with any mess. I would highly recommend window world.
Frequently Asked Questions About Window World of Roanoke
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What payment methods and financing options does Window World of Roanoke offer?
They offer cash, check, and financing options, subject to approved credit and promotional periods. Contact them for detailed information.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but installation experts will assess and recommend the best process for your home on installation day.
Does Window World of Roanoke provide year-round window installation?
Yes, they install replacement windows year-round, typically completing installations in one day while minimizing heating and cooling loss.
How should I prepare my home for window installation?
Remove curtains, blinds, and window treatments; deactivate security sensors with your security company; clear pathways to windows and remove nearby wall decorations to prevent damage.
How long does it take to install replacement windows?
Each custom-built window takes about 30 minutes to install, with additional time for trim and cleanup. Most jobs are completed within a single day.
What warranty does Window World of Roanoke provide for windows?
All windows and patio doors come with a manufacturer's lifetime limited warranty plus a repair labor guarantee valid for as long as you own your home.
What happens to my old windows after installation?
Old windows are removed and properly disposed of unless you inform the installation crew beforehand that you'd like to keep them.
Who can I contact if I experience problems with my windows?
You can always contact Window World of Roanoke for assistance, as many issues are easily corrected and do not indicate a problem with the window.
What nearby services can help me prepare for my window installation?
Nearby UPS Authorized Shipping Outlet and Handle With Care Packaging Store can assist with shipping and packing materials, useful if you need to store or move items during your installation.
What local recreation options are near Window World of Roanoke that I might visit before or after my appointment?
You can visit Penn Forest Park or Darrell Shell Park for outdoor activities, or check out Roanoke Valley CrossFit and Summit Jiu-Jitsu Academy if you're interested in fitness and martial arts nearby.
Are there any nearby businesses that offer home improvement or related services to complement your window projects?
Yes, Foundation Building Materials nearby offers hardware and building supplies, and Astonish Antique Restoration provides furniture assembly and antique services.