Business Details
About
HVAC ContractorPlumberElectricianGenerator ShopHeating ContractorAir Conditioning Contractor
When it comes to electrical, plumbing, heating and air conditioning service, it can be really hard to find someone you can count on. We're a family-owned, local company and we have been part of the community since 1999. So, when you work with Ostrom Electrical Plumbing Heating & Air, you can have the confidence in knowing you're working with a company that cares about you and the community it serves. Call today to schedule a service!
Location
Ostrom Electrical Plumbing Heating & Air
1530 Plantation Road Northeast, Roanoke, VA
24012, United States
Hours
Reviews
4.9
3,282 reviews
5 stars
3,104
4 stars
96
3 stars13
2 stars13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Efficiency
Customers appreciated the quick response times and efficient service, often receiving same-day appointments.
Communication
Technicians effectively communicated the issues and solutions, ensuring customers understood the work being done.
Quality of Work
The quality of service and workmanship received high praise, with many customers expressing satisfaction with the results.
Customer Loyalty
Many customers expressed their intention to continue using Ostrom for future needs, highlighting trust and satisfaction.
- LWLisa Wilson3 days ago5.0My hall bath was stopped up so the entire house was depending on one shower in the primary bedroom. I called Ostrom and they sent Zach and James the same day. Both gentleman were courteous, friendly, nice to my dog and showed me how to fix small issues on my own. They did a wonder job and were extremely quick. They also cleaned up my bathroom as well- which was a mess because of all the stopped up water. Thank y’all so much for everything?
- SSSam Spangler4 days ago5.0Excellent company with professional and reliable technicians. I have used them for all major services: electrical, HVAC, and plumbing and they have always been prompt, professional, and thorough. I've never had a bad experience with this company and will continue to use them for all of our maintenance needs. Highly recommend!
- CNC NJan 2, 20265.0We had an outstanding service call with technician Yemen. He successfully diagnosed and fixed a problem with our NEST thermostat, and performed a tune up on our furnace as well. He explained everything so well, and was super polite and professional. He is an asset to your company indeed. I would highly recommend him and this company. Thank you
- BYbryan youngJan 2, 20265.0Our plumber Layne was excellent. He arrived on time and was incredibly knowledgeable about our system and its history. He was able to quickly diagnose our issue and get it corrected during this visit. My wife and I could not be more pleased with his and Ostrom for their professionalism and quality workmanship. This is why we remain a loyal customer. Thank you Sincerely. Happy new year
- CKCody KostDec 24, 20255.0Just moved into a house and needed the line for the washing machine drain installed ASAP after I discovered a leak. Ostrom was able to schedule someone to come out quickly and the process was easy. The plumber Layne communicated perfectly and arrived exactly when he said he would. He took the time to explain what needed to be done, showed me potential issues for the future, and made sure I wasn't being overcharged for unnecessary things. I went ahead and signed up for the membership to stay on top of yearly maintenance of HVAC, electrical, and plumbing. Best experience I have ever had with this type of company.
Frequently Asked Questions About Ostrom Electrical Plumbing Heating & Air
What services does Ostrom Electrical Plumbing Heating & Air offer?
Ostrom Electrical Plumbing Heating & Air provides electrical, plumbing, heating, and air conditioning services, including furnace repair and air conditioning repair.
Where is Ostrom Electrical Plumbing Heating & Air located?
It is located at 1530 Plantation Road Northeast, Roanoke, VA 24012, USA.
What are the business hours of Ostrom Electrical Plumbing Heating & Air?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 12:30 PM to 5:00 PM.
How can I contact Ostrom Electrical Plumbing Heating & Air?
You can contact them by phone at +1 540-342-0555 or visit their website at https://www.ostromservices.com/.
Since when has Ostrom Electrical Plumbing Heating & Air been in business?
They have been serving the local community since 1999 as a family-owned company.
What payment options does Ostrom Electrical Plumbing Heating & Air accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Does Ostrom Electrical Plumbing Heating & Air offer online estimates?
Yes, they offer online estimates for their services.
What popular nearby stores can I visit when I come to Ostrom Electrical Plumbing Heating & Air?
Nearby you can visit Sherwin-Williams for hardware and building supplies, and John T. Morgan Roofing and Sheet Metal for roofing and home improvement products.
Are there automotive services near Ostrom Electrical Plumbing Heating & Air?
Yes, Metro Heavy Duty Distributors, Glen's Transmission, and NAPA Auto Parts provide automotive parts and repair services nearby.
What entertainment or refreshment options are close to Ostrom Electrical Plumbing Heating & Air?
You can visit Brady’s Distillery for brewery retail or the Patriot Pavilion at Brady’s Distillery for live music events near Ostrom Electrical Plumbing Heating & Air.