Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware StoreIndustrial Equipment SupplierHome Improvement StoreDrywall & InsulationSafety Equipment SupplierWholesalerPump Supplier
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.6
28 reviews
5 stars
14
4 stars
4
3 stars
2
2 stars
1
1 star
7
- MEMatthew EanesOct 2, 20241.0If your looking for parts order online instead. If I would have i would have had the part yesterday. I ordered a part from ferguson roanoke Monday at 730 am and jack Sheppard told me it would ship that day and I would have it tuesday. He said he would send me tracking and receipt too. He charged me and then nothing else happened. I emailed him a second time and left a voicemail that never was returned. I talked to 4 people over an hour and a half time frame and no one could find the order on Tuesday around 345. Finally the 4th person claimed he found it and said it shipped and we would have it Wednesday and he would send me the receipt and tracking info. He never did, but I got an alert from ups that they created the label at 452 pm on Tuesday. I never got the info from the rep he said he would send and he lied about it shipping already. Its wednesday morning now and ups is showing they dont even have the package yet, so it wont be coming today. Worst customer service.
- LPLloyd ParleeDec 16, 20235.0*this is the parts counter not the showroom referred to in the owners response. The message on the phone says they’re still open on Saturdays 8-12. They are not. Not sure when that happened. Over to CMC I guess.
- CHChuck HartlessFeb 8, 20193.0Things take a long time to get if they have to order it
- MMMichael Branham (MIKEY)Apr 6, 20185.0Greatest plumbing supply around. Great people. Awesome service
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply in Roanoke, VA offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, supplies, and bathroom fixtures for professional plumbing contractors, specializing in wholesale plumbing supply products and solutions for both service calls and new construction.
What are the operating hours of Ferguson Plumbing Supply in Roanoke?
The store is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays, with specific holiday closures.
How can I contact Ferguson Plumbing Supply for after-hours emergencies or commercial water heater delivery?
For after-hours emergencies and commercial water heater full service delivery, call (800) 217-9480.
Where is Ferguson Plumbing Supply located in Roanoke, VA?
The store is located at 3825 Blue Ridge Dr, Roanoke, VA 24018, USA.
Does Ferguson Plumbing Supply offer delivery and in-store or curbside pickup options?
Yes, Ferguson Plumbing Supply offers same-day delivery, in-store pickup, and curbside pickup services.
Which payment methods are accepted at Ferguson Plumbing Supply's online platform?
Ferguson.com accepts Visa, Mastercard, and American Express for purchases.
Is financing available for purchases at Ferguson Plumbing Supply?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What should customers know about logging in if they forget their password on Ferguson's website?
Customers can reset their password by clicking the 'Forgot Password' link on the login page and following the email reset instructions.
What nearby places can customers visit in Roanoke when visiting Ferguson Plumbing Supply?
Customers visiting Ferguson can also explore nearby locations such as Dominion Block, Brick & Hardscapes for building supplies, Greenhill Park for outdoor recreation, and FDR Plaza for shopping and pharmacy needs.
How can nearby places like FedEx Ground or Total Distribution Inc assist customers shopping at Ferguson Plumbing Supply?
Nearby services such as FedEx Ground provide shipping and freight services, while Total Distribution Inc offers moving and storage facilities, assisting customers with logistics related to large plumbing supply orders.
Are there any medical centers near Ferguson Plumbing Supply in Roanoke for emergency or healthcare needs?
Yes, the Salem VA Medical Center and Salem Veterans Affairs Hospital are nearby, providing medical and emergency care services in the area.