Builders FirstSource is the nation's largest building materials supplier. Our Roanoke VA Lumber Yard proudly serves builders, contractors & remodelers in Roanoke and surrounding Southern VA Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Trusses, Wall Panels and Components, Doors & Millwork, Windows, Design Center & Showroom, Pro Retail Store, Customer Pick Up | Will Call, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What types of building materials and services does Builders FirstSource in Roanoke offer?
Our Roanoke location offers lumber, trusses, wall panels, doors, millwork, windows, design center, showroom, pro retail store, install services, and customer pick up/will call.
What are the store hours for Builders FirstSource in Roanoke?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays, Sundays, and major holidays.
How can I open a new account with Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at the nearest location. Online account opening is not available at this time.
Does Builders FirstSource in Roanoke offer delivery and pickup services?
Yes, we offer both in-store pickup and delivery services for your building supply needs.
How do I make a payment on my Builders FirstSource account and what methods are accepted?
You can pay invoices online via MyBFSBuilder after registering your account, or make payments at the local store. Accepted methods include cash, check, credit cards, and mobile payments.
What benefits come with having a Builders FirstSource account?
A BFS account makes purchases easier with your sales rep and grants access to the customer portal to track orders and manage your account.
How is Builders FirstSource connected to other building supply businesses nearby?
Builders FirstSource is located near other supply stores like Probuild, Wurth Wood Group, and ABC Supply Co. Inc., which can be convenient for customers comparing products or sourcing additional construction materials.
Are there services or facilities near Builders FirstSource Roanoke that can assist with landscaping needs?
Yes, Valley Landscaping and Valley Tree are nearby and can be useful for customers needing landscaping, gardening, or tree services after purchasing building supplies.
What fitness options are nearby for customers visiting Builders FirstSource in Roanoke?
Serious Steel Fitness and Summit Strength and Conditioning gyms are close by, providing opportunities for customers to stay active before or after visiting the store.
How can I inquire about careers or job openings at Builders FirstSource?
You can apply for jobs online under the Join Our Team tab on the Builders FirstSource website, selecting positions that fit your background and expertise.