Johnnie was a pleasure to work with! We needed the exterior of our home painted and he was professional from start to finish! The crew that completed our project were great as well and finished in record time! I would highly recommend Jacob’s Ladder and look forward to working with them again!
MW
Mark Wittkofski
3 days ago
5.0
We are so happy with the work performed by Jacob's Ladder! The project manager Joshua answered all of our questions and took time to explain everything. We changed out old faded gray vinyl for warm and inviting Rustic Red vinyl. Plus the crew members painted our 20' x 20' studio with a paint that matched the siding. The front door and shutters were painted Essex Green and they look tremendous. Our friends and neighbors are all impressed, too; some even stopping in the middle of the street to tell us! In about a week's time they removed the old siding, painted the studio, put up the siding, painted the shutters and rehung them, painted both sides of the storm door, and the front door. Plus everything was cleaned up each day. It is just amazing!!
AC
Angela Cason
5 days ago
5.0
Johnnie is kind, knowledgeable, proficient and thorough. Victor did an excellent, quality job. This team is amazing. Johnnie walked me through the entire process and ensured everything was completed as expected. You will thank yourself for contracting Jacob's Ladder. A true blessing in the contracting community.
BM
Becky Marie
Apr 5, 2026
5.0
Working with Jacob’s Ladder on our garage and deck update was an excellent experience. Johnnie was outstanding. His communication and follow-through were exactly what you hope for in a project manager. Scope, costs, timeline, and progress were always clear and well-managed. Neri, Nelson, and Maryenny's workmanship was thorough, tidy, and met all expectations. I would gladly work with them again and highly recommend them to others.
EL
Elizabeth Louis
Apr 1, 2026
5.0
I dragged my feet on this project for six months and I wish I hadn't. Jacob's Ladder was amazing from start to finish — and honestly, it just kept getting better.
Justin, my Project Manager, was terrific. He communicated clearly throughout the entire process and made everything remarkably simple.
Shorty, the Crew Leader, was outstanding. And Chelino, who actually installed the siding, was incredible — he held every board to the exact standard you'd want and didn't cut a single corner.
If I could go back, I would have hired this company years ago for my roof and deck too. Truly the best experience. I can't recommend them highly enough.
We determine start dates based on project scope, our current workload, and weather conditions. After receiving your deposit and material selections, we'll provide an estimated start date and keep you informed of any changes. Our aim is to begin your project promptly while maintaining our high standards of quality.
Do you use subcontractors?
Yes, we collaborate with both trusted subcontractors and our own employees. All individuals working on your project are exclusive to Jacob's Ladder, ensuring consistent quality and reliability. We thoroughly vet and train each person to meet our professional standards.
What is the difference between a manufacturer's warranty and a company/labor warranty?
A manufacturer's warranty covers defects in the materials themselves, such as siding or roofing shingles. This warranty varies by product and brand. Our company/labor warranty, on the other hand, covers our workmanship, ensuring proper installation. If any issues arise due to installation errors within the warranty period, we'll make the necessary repairs at no cost to you.
I would like to move forward with my project. Do you have financing options?
We do offer financing options through our trusted partners to help make your project more affordable. During your consultation, we'll be happy to guide you through the financing application process and discuss the available terms.
How often should I have my house power washed?
We recommend power washing your home at least annually to remove accumulated dirt, mold, and mildew. If your property is surrounded by trees or exposed to harsh weather conditions, you might benefit from power washing every 6-9 months.
When is it too cold to perform your services?
While we operate year-round, extreme cold can impact certain materials and installation processes. For instance, roofing and painting are best performed when temperatures are above 40F to ensure proper adhesion and curing. In severe weather conditions, we may suggest rescheduling to maintain the highest quality results.
Do you have high pressure salespeople?
We don't employ high-pressure sales tactics. Our team consists of friendly professionals who enjoy discussing home projects and helping you find the right solutions. Even if we're not the best fit for your needs, we're always happy to answer your questions.
How can I tell which business to work with for my home project?
Choosing the right home improvement company can be challenging. We recommend meeting with at least three companies and paying attention to their approach. Consider whether they use high-pressure sales techniques or offer a variety of product options. Review their Google ratings, Better Business Bureau listing, and ask to speak with recent customers. At Jacob's Ladder, we employ consultants who provide real choices and educate you throughout the process.
What CC do you accept?
We accept Visa and MasterCard, with a small processing fee to offset associated costs. Currently, we don't accept American Express or Discover. We also offer financing options through third-party lenders for your convenience.
What is your minimum project rate?
Our minimum project rate varies by season and scope of work. We require at least a full day's work for our crew to ensure we can allocate proper resources and deliver high-quality results. For a precise quote, please contact us for a brief consultation to determine if your project meets our minimum requirements.
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