Jacob's Ladder

4.9
405 reviews

About

Siding ContractorPainting ContractorRoofing ContractorWindow Installation ServiceHome Improvement Contractor
Jacobs Ladder provides roofing, siding, windows, decks, patios, and add-on services to the Richmond, VA area.

Location

Jacob's Ladder
8907 Three Chopt Road, Richmond, VA
23229, United States

Hours

Reviews

4.9
405 reviews
5 stars
389
4 stars
7
3 stars
4
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Communication

Customers consistently praised the excellent communication from project managers and crews throughout the project.

Quality of Work

The quality of workmanship received high marks, with many reviews highlighting attention to detail and satisfaction with the final results.

Professionalism

The team was frequently described as professional, punctual, and respectful, contributing to a positive customer experience.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction and willingness to recommend Jacob's Ladder for future projects.

Timeliness

Many reviews noted that projects were completed on time or ahead of schedule, with efficient work practices.
  • JV
    Joe Vellozzi
    1 day ago
    5.0
    Justin was terrific in communication upfront, dealing with questions throughout to finalize the work we wanted done, and afterwards. His crew was extremely courteous and professional. All work completely quickly, properly, and cleaned up. Will definitely use Jacob’s Ladder again for future projects.
  • LH
    Linse Henley
    Dec 3, 2025
    5.0
    I needed some siding replaced, some painting and carpentry repairs around the house. Johnnie was great to work with. Good communication and reliable. I was very happy. Big thanks to Johnnie for listening and getting everything done in a timely manner. I would hire Jacob's Ladder again.
  • OM
    Olivia Macklin
    Nov 18, 2025
    5.0
    My home was badly in need of repairs. I reached out to Jacob’s Ladder to see what could be done to bring beauty back to my home. I cannot say enough about Johnnie and his team. They were amazing. From start to finish they kept me informed of any issues found. Siding boards were replaced, rotten wood was repaired, and painting of the entire house. They made my house look new again. I am pleased with the work that was performed and would recommend Jacob’s Ladder for your home project needs.
  • KG
    Katherine Greenier
    Nov 17, 2025
    5.0
    I worked with Jacob’s Ladder to paint all of the walls and trim in the downstairs of my home. Excellent customer service; friendly, prompt, and thorough project management; very reasonable pricing; and on-time, efficient, and knowledgeable painting professionals. The work was outstanding and the paint job came out perfectly!
  • UH
    Urla Hinds
    Oct 26, 2025
    5.0
    Just wanted to express our absolute satisfaction with our home project led by Johnnie and his fantastic team. Johnnie was an absolute professional in his capacity of Project Manager. communication skills and expertise were par excellence. Kudos to his Lead Carpenter and Lead Painter Lesbia and team. The house looks amazing, and we are going to be calling on them for any type of renovations in our home in the future.

Frequently Asked Questions About Jacob's Ladder

When can you start my job?

We determine start dates based on project scope, our current workload, and weather conditions. After receiving your deposit and material selections, we'll provide an estimated start date and keep you informed of any changes. Our aim is to begin your project promptly while maintaining our high standards of quality.

Do you use subcontractors?

Yes, we collaborate with both trusted subcontractors and our own employees. All individuals working on your project are exclusive to Jacob's Ladder, ensuring consistent quality and reliability. We thoroughly vet and train each person to meet our professional standards.