For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Richmond, VA area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
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DeliveryAvailable
Curbside pickupAvailable
Location
Certified by Ferguson Plumbing Supply • Mar 01, 2026
Certified by Ferguson Plumbing Supply • Mar 01, 2026
Reviews
3.8
31 reviews
5 stars
18
4 stars
4
3 stars0
2 stars
2
1 star
7
QS
Quick speed
Oct 2, 2025
5.0
Friendly and courteous service. 1000 percent better than wandering the aisles of the big orange box store looking for the right fitting.
JM
Joseph Maltby
Aug 21, 2025
5.0
Everyone was very knowledgeable and very helpful, especially considering it took 20 minutes to find a part that they don't sell and that's only worth $5. They even gave me the manufacturers phone number so I could get it myself.
Parking is a little confusing, because the store itself doesn't face the main road.
KK
Kate Mccarthy (K)
Nov 20, 2023
1.0
Terrible customer service. It's impossible to get someone on the phone-they put you on hold for 10 minutes then transfer the call then no on ever picks up and if they do it goes to voicemail. Then they don't get back to you after all that time. Incorrect parts are send, packages are left on the sidewalk in the rain, and they could care less. Awful customer service!!
CM
Connor Maloney
Apr 22, 2022
2.0
Yikesss. Been at the counter now for 16 minutes. No one in front of me. Three people behind me. The one employee who helped the guy who was in front of me 17 minutes ago just left after that and didnt say anything to anyone. 18 minutes now its 5:01. They close at 5… customers frustrated. Disappointing.
DJ
Dilip Jeyram
Jul 1, 2021
5.0
Great selection. Hard to find fixtures. Counter sales Staff is very helpful. They assist with finding single hard to find fixtures too. John is great.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, specializing in wholesale plumbing supply for professional contractors.
What are the store hours of Ferguson Plumbing Supply in Richmond, VA?
The store is open Monday to Friday from 6:30 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays like Christmas and New Year's Day.
How can I get help with my account or orders on ferguson.com?
You can contact Ferguson's dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com, available Monday to Friday from 8 a.m. to 8 p.m. EST.
Does Ferguson Plumbing Supply offer financing options?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
What payment methods are accepted at Ferguson Plumbing Supply?
You can purchase products using Visa, Mastercard, and American Express credit cards.
Is there an option for in-store pickup or curbside pickup?
Yes, Ferguson Plumbing Supply offers in-store pickup and curbside pickup for customer convenience.
What should I do in case of an after-hours emergency or need commercial water heater delivery?
For after-hours emergency or commercial water heater full service delivery, please call (800) 217-9480.
Are there other Ferguson-related stores nearby that complement plumbing supply needs?
Yes, nearby Ferguson stores include Ferguson HVAC Supply for heating and air solutions, Ferguson Bath, Kitchen & Lighting Gallery for kitchen, bath, and lighting fixtures, and Ferguson Home for additional home improvement products.
How can customers visiting Ferguson Plumbing Supply benefit from nearby storage facilities?
Nearby storage options like Extra Space Storage and Prime Storage provide convenient solutions for contractors or customers needing extra space for tools, equipment, or inventory while working on projects.
What other local services near Ferguson Plumbing Supply can assist with home improvement or maintenance?
Nearby relevant services include Mr. Appliance of Richmond for appliance repair, Trible’s hardware and appliance store, and ProSource of Richmond which offers kitchen, bath, carpet, and hardware supplies.
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