Chase Inc. Heating, Air, and Plumbing

Reviews

• BK

  Brandon Kendrick

  Dec 23, 2025
  5.0
  Nick truly went above and beyond to get our water back up and running after our main line burst. He helped get us scheduled earlier than expected, gave us an incredibly fair price, and guided me through the entire process. It was especially impressive that most of the quote could be handled online using their tools, which made everything faster and easier during a stressful situation. Highly recommend working with Nick and the Chase team.
• MM

  Matt

  Dec 15, 2025
  5.0
  Chase has been my go-to for the past 15 years. They are the best. Saturday our downstairs heat was out. The technician offered support over the phone and I was able to get the system back up and running. We really appreciate this company and their incredible customer service.
• JR

  Jade R

  Dec 8, 2025
  2.0
  Very unhappy with how this company operates. To be clear, my technician Paul was very sweet and helpful. I expressed it was the most I’ve ever paid for a system “maintenance” in my history of owning my home. The cost was not given upfront so I was surprised to see it was 4 x the usual amount I pay. No filters were changed, things were simply checked off a list. The fan speed was altered to improve circulation, but that had also affected how the home heats (not in an efficient way). It was helpful when it was warmer outside, but now my home won’t heat properly. I spoke to Richard via email a lot. He expressed if anything needed to be adjusted back that Paul could come by but neglected to mention the “30 day window”. Now that I’m noticing the heat isn’t slowly heating the home but blasting lukewarm air, I reached back out and I was told there’s a charge to change my settings back to how they were before the “maintenance”. I haven’t noticed any improvements in my heating or air since the maintenance. I also was given an 3k quote to improve the ductwork under the house. Overall, I liked my technician, but I don’t like how this company treats customers, especially for their price point. I received two additional quotes for some suggested repairs they gave me and both were half the cost and the companies are very highly rated and reputable. I’m having another company come and change my settings back as well as repair ductwork. Would not use again.
• SM

  Stacey Myers

  Dec 7, 2025
  5.0
  This is the best heating, air and plumbing company you can contract. They have been amazing since we had our unit installed. Everything they can cover under warranty- they do. They go above and beyond to help us out as homeowners. I definitely recommend regular maintenance- not expensive and saves you in the long run. Joe, Greg, Carl- all great techs. The lady at the front desk is super friendly and always willing to make appointments around our work schedule. 100% recommend!
• LG

  Lexy George

  Oct 14, 2025
  5.0
  We were in a real tight spot after some shoddy work from our home warranty company - our kitchen sink was clogged and we couldn't wash dishes in either the sink or use the dishwasher. We were worried that we would need some extreme solution like jackhammering into the slab or something else equally intense. Chase to the rescue! The techs who came out were professional, friendly, and GOOD at their jobs!!!! Thank so much for helping us out, and so quickly!!!!

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