Business Details
About
Building Materials Supplier
Builders FirstSource is the nation's largest building materials supplier. Our Richmond VA Lumber Yard proudly serves builders, contractors & remodelers in Richmond and surrounding Southern VA Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Trusses, Wall Panels and Components, Doors & Millwork, Windows, Design Center & Showroom, Business Center, Pro Retail Store, Customer Pick Up | Will Call, Mill Shop, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Hours
Reviews
3.1
17 reviews
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- MAMatthew AcordOct 27, 20255.0Anthony was a huge help. Helped me out with the lumber needed for my deck. Great pricing and great service.
- RWRussell WorrellSep 11, 20255.0Great people great pricing great product
- KLKathleen LammeyAug 14, 20255.0Great experience..... had to purchase material for my deck, which included ordering some sheets of galvanized roofing. My salesperson Kim was great and ordered everything I needed and called me when it came in. Best part was they delivered it to my home. The staff is very knowledgeable and helpful in helping you with what you need for your vision.
- MRMicheal RossMay 24, 20214.0Great service fast service Fair price very knowledgeable
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource offer at the Richmond, VA location?
The Richmond Lumber Yard offers lumber, building materials, trusses, wall panels and components, doors and millwork, windows, a design center and showroom, business center, pro retail store, customer pickup/will call, mill shop, and installation services.
What are the Richmond Lumber Yard's operating hours?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Does Builders FirstSource in Richmond offer delivery and pickup services?
Yes, the Richmond location provides in-store pickup and delivery services for customers.
How can I make a payment on my Builders FirstSource account?
Payments can be made online at MyBFSBuilder if you’ve registered your account, or at the Richmond store. Payments are not accepted over the phone.
What payment methods are accepted at Builders FirstSource in Richmond?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, invoice, MasterCard, and Visa.
How do I open a new account at Builders FirstSource in Richmond?
Visit a sales representative or credit account manager at the Richmond location to open a new account. Online account opening is not available.
What benefits do I get with a Builders FirstSource account?
An account allows easier purchases with your sales rep and access to the customer portal where you can track orders and manage your account.
Are there any nearby automotive service businesses close to Builders FirstSource Richmond?
Yes, nearby automotive-related businesses include 804Motorsports LLC, Burkhead Performance (motorcycle and car dealer), EFI Performance LLC, Blackops Auto Pro, and U Quality Auto Parts.
Is there a United States Postal Service near Builders FirstSource Richmond for convenient mailing needs?
Yes, the United States Postal Service and other USPS locations are nearby, providing convenient mailing and shipping options while visiting Builders FirstSource.
Are there nearby facilities for storage or warehousing near Builders FirstSource Richmond?
Yes, nearby storage and warehousing facilities include Datastor, Crate & Barrel Warehouse, and CB2, which may be useful for professional or business needs in the area.