Technicians were frequently described as professional, knowledgeable, and courteous, providing excellent customer service.
Communication
Many reviews highlighted effective communication from technicians, with clear explanations of issues and options.
Timeliness
Customers appreciated the prompt response times and timely service, often receiving same-day assistance.
Quality of Work
Overall, the quality of repairs and installations was praised, with many customers expressing satisfaction with the results.
Mixed Experiences
A few customers reported issues with communication and delays regarding product availability, indicating some inconsistency in service.
LH
Leah Holley
2 days ago
5.0
We recently had our garage doors replaced. From the initial visit to showroom, options provided, ordering of doors to completion of installation, the costumer service was superb. Mike did a great job with the installation and explaining operation of doors - quickly and efficiently. Highly recommend him and A1 Door Company.
SS
Susan Shockley
Jan 5, 2026
5.0
The workmen were prompt, polite, efficient, answered all of my questions and cleaned up everything. The new garage door looks great. I am very pleased and would definitely recommend this company.
RB
Ruevon Bester
Jan 4, 2026
5.0
Tim did an excellent job fixing our garage door. He replaced the motor and took care of all the issues we were having with the door. Everything is working smoothly now, and the door is quieter than it’s ever been. Tim was professional, knowledgeable, and efficient, and he took the time to explain what was wrong and how he fixed it. Highly recommend Tim for any garage door repairs—top-notch service from start to finish!
LN
Laura Newberry
Dec 31, 2025
5.0
The guys came and did a great job. They were professional and as someone who never owned a home with a garage answered all my questions. Will definitely let family and friends know about them for their garage needs.
MD
Martha Davidson
Dec 10, 2025
5.0
I recently had a new garage door installed by A1 Door Company, and I couldn’t be happier with the experience! They did a fantastic job from start to finish. The service was excellent, and the staff was incredibly professional and helpful. The quality of the product is great. I highly recommend A1 Door Company to anyone in need of a garage door installation!
A1 Door Company is a garage door supplier serving the Richmond & Tri-Cities area since 2002.
Where is A1 Door Company located?
A1 Door Company is located at 7741 Whitepine Rd, Richmond, VA 23237, USA.
What are the business hours of A1 Door Company?
A1 Door Company operates 24 hours a day, every day of the week.
What payment options does A1 Door Company accept?
A1 Door Company accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Since when has A1 Door Company been in business?
A1 Door Company has been serving customers since 2002.
How can I contact A1 Door Company?
You can contact A1 Door Company by phone at +1 804-271-3035 or visit their website at https://a-1doorco.com.
Does A1 Door Company have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/A1DoorCompanyRVA/, Twitter as @A1_Door, and Instagram as @a1doorcompany.
What nearby locations might be useful when visiting A1 Door Company?
Nearby places include Evoqua Water Technologies, Marco Machine and Design, and Mayo & Associates Inc., which might be useful for customers seeking industrial equipment, machine shop services, or locksmith and security systems.
Are there nearby services related to building and construction close to A1 Door Company?
Yes, nearby building and construction services include Richards Building Supply, Sky Building Supply, and James River Exteriors, which customers might visit before or after their garage door needs.
What recreational options are near A1 Door Company for visitors?
Recreational options near A1 Door Company include CrossFit Midlo gym, RVA Batting Cages amusement park, and RVA Warriors Softball Indoor Facility, ideal for fitness and sports enthusiasts.