Business Details
About
Roofing ContractorSiding Contractor
Protect your largest investment with our reliable roofing services. We are a locally owned and operated roofing company currently serving Norfolk, VA and surrounding communities. If you want to make your roof last as long as possible, it is vital that you never put off a roof repair. Small issues with roofing become big issues in a hurry. No matter how major or minor the repair you need, we are here to help. We offer roof installation, roof repair, and roof replacement.
Location
Matrix Construction of Hampton Roads, Inc.
1443 Picadilly St, Norfolk, VA
23513, United States
Hours
Reviews
4.9
144 reviews
5 stars
141
4 stars1
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and responsive customer service, highlighting Nelson's dedication to communication and satisfaction.
Quality of Work
Numerous reviews emphasized the high quality and craftsmanship of the roofing work, with many customers expressing satisfaction with the results.
Timeliness
While many customers appreciated the quick response and completion times, some noted delays in receiving estimates and scheduling repairs.
Professionalism
Customers frequently mentioned Nelson's professionalism, integrity, and thoroughness in handling projects.
Pricing
Many reviews highlighted fair and competitive pricing, with several customers noting that the cost was reasonable compared to other contractors.
- MAMike AnnettNov 12, 20255.0When the insurance company sent their spies to my property, they said "New roof or no coverage!" Nelson Pena, the owner of Matrix Construction, will gives free estimate with several options using quality materials and stands behind his work. His company has 4.9 stars out of 5. My experience with him is 5 stars. He even added an extra heat vent as part of the roof replacement ...
- TJTrista JohnsonNov 11, 20255.0The long continuous days of rain caused us to find a leak in our roof, so stressful. Nelson came out and not only was so very kind but also thorough and informative. He took his time to figure out exactly what the issue was and gave a game plan on how to fix it. I feel less overwhelmed about the roofing problem, knowing Nelson will take good care of us!
- TCT COct 29, 20255.0Nelson has been roofing for decades. He was familiar with my slate roof, identified the cracks and holes, and repaired it for a reasonable price. No more leak! He's up front about prices. No surprises. His giving me a 3-year warranty on his work speaks to his integrity.
- JIJessica IsslerOct 22, 20255.0What a wonderful and experience! Excellent customer service and high quality work. We struggled to find a company willing to work on our nearly 100 year old Norfolk cement tile roof. We are relieved to know we now have Matrix and highly recommend them! Thank you!
- PLPhyllis LaneSep 23, 20252.0I attempted to get an estimate for a roof repair and it took over a week to get the estimate. This is poor customer service. By the time I received the estimate, a few days later it rained. 😒 I am updating this review, because I finally received the estimate. Really good price, but it takes a long time to get the estimate and even longer to schedule the repair, and since it is raining now, this took too long for my benefit. I had to go with another roofer that was able to give me an estimate within 2 days and repaired my roof Friday before it started raining on Saturday.
Frequently Asked Questions About Matrix Construction of Hampton Roads, Inc.
What types of roofing services does Matrix Construction of Hampton Roads, Inc. offer?
They offer roof installation, roof repair, and roof replacement services.
Which cities does Matrix Construction of Hampton Roads, Inc. serve?
They serve Norfolk, Hampton, Suffolk, Chesapeake, Portsmouth, Newport News, Williamsburg, Virginia Beach, and Yorktown in Virginia.
What are the working hours of Matrix Construction of Hampton Roads, Inc.?
They are open 24 hours from Monday to Saturday, and closed on Sundays.
What payment options are accepted by Matrix Construction of Hampton Roads, Inc.?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
How can I contact Matrix Construction of Hampton Roads, Inc.?
You can reach them by phone at +1 757-641-0738 or +1 757-285-7663, or email nelson@matrixconstructionroofing.com.
Where is Matrix Construction of Hampton Roads, Inc. located?
They are located at 1443 Picadilly St, Norfolk, VA 23513, USA.
What nearby amenities can I visit when going to Matrix Construction of Hampton Roads, Inc.?
Nearby places include Subway sandwich shop for a quick meal, Navy Federal Credit Union for financial services, and ReNew Little Creek, a local historical landmark.
Are there nearby accommodation options near Matrix Construction of Hampton Roads, Inc.?
Yes, nearby accommodations include Park Crescent and Meadowood Apartments, both recognized landmarks and real estate locations.
What other local businesses near Matrix Construction of Hampton Roads, Inc. might be helpful?
Nearby businesses include Wawa for convenience items and coffee, Dollar General for discounts and arts and crafts supplies, and The Shears Lounge Beauty Salon for hair and beauty services.
Where can I find more information or updates about Matrix Construction of Hampton Roads, Inc.?
You can visit their website at https://matrixconstructionroofing.com/ or their Facebook page at https://www.facebook.com/101724654557662.