Starnes Mechanical
4.431 reviews
Certified by Starnes Mechanical • Feb 15, 2026
Business Details
11013 Warwick Boulevard, Newport News, VA
23601, United States
Certified by Starnes Mechanical • Feb 15, 2026
(757) 204-5949
Certified by Starnes Mechanical • Feb 15, 2026
https://www.starnesmechanical.com/
Certified by Starnes Mechanical • Feb 15, 2026
About
Certified by Starnes Mechanical • Feb 15, 2026
HVAC Contractor
Starnes Mechanical in Newport News proudly serves Isle of Wight County, Carrollton, Smithfield, and surrounding Hampton Roads areas with reliable HVAC, plumbing, and refrigeration services. Owner Paul Starnes is a lifelong local, experienced HVAC-R technician, and career firefighter who brings his passion for helping people into every job. With over 10 years of industry experience, Starnes Mechanical offers HVAC installation and repair, refrigeration services, water heater services, plumbing repair, drain cleaning, and ductwork installation and repair. Fully licensed and insured, Paul is committed to providing honest, high-quality service to keep your home or business comfortable and running smoothly. Contact us today to schedule your service.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Certified by Starnes Mechanical • Feb 15, 2026
Hours
Certified by Starnes Mechanical • Feb 15, 2026
Reviews
4.4
31 reviews
5 stars
26
4 stars0
3 stars0
2 stars
1
1 star
4
- SRShannon ReynaJan 29, 20261.0We paid close to $15K for a new unit. They installed the unit and promised warm air within a few days. ONE YEAR LATER, they came out to check the system because it is still not functioning correctly, and 3 days later, the meter CAUGHT FIRE, after they worked on it. They took 3 days to respond. By then, we had to get someone else to help us replace it. Our entire unit is covered in ice, and the house has not gotten above 44 degrees. They have not offered any solutions besides to give them MORE MONEY for a second unit. I wish I had never hired them in the first place. What a nightmare. Not a single person from their company has been able to offer any solution for the heat THEY INSTALLED. Save yourself time and money! If I could give negative stars, I would.
- IFIlym FeaeJan 13, 20265.0Starnes installed all new duct and ac system. The team was great to work with, very patient and courteous. We would choose them again.
- UEUna ElledgeJan 13, 20265.0Paul your service tech did a great job. Thank you for your quick service on short notice.
- CGChuck GreenJan 8, 20265.0We had Starnes Mechanical replace our water heater with a new water heater and it was a great experience.Paul and his team were very professional and polite ,everything was clean and installed perfectly and fast.We will continue to use Starnes Mechanical for all of our plumbing and heating needs in the future.
- JCJen CDec 11, 20252.0I didn’t have a good experience with Starnes. I got them on a bad day and things didn’t end well. My one set of equipment got damaged so I had to pay for their expensively charged Freon plus a new system. I had to wait a month for them to fix my other system under warranty. they’re a small company and not all staff are experienced/good or communicative. They will try to make it right afterwards. Very high prices for service charge, Freon and equipment systems. Was New to the area so didn’t know any better. But have since found other hvac options that are better and much more reasonable. So buyer beware. They are human and won’t get it right all the time.
Frequently Asked Questions About Starnes Mechanical
How much experience do you have?
Our team has accumulated over two decades of experience in the heating and air conditioning industry.
Are you insured?
Yes, we are. Our company holds full licensing and insurance coverage for your peace of mind.
Why should I choose Starnes Mechanical?
As a local, family-operated business, we're committed to delivering exceptional heating and cooling services. Moreover, you'll often find one of our owners personally overseeing service calls.
How often should I change my air filters?
Generally, we advise changing air filters monthly. However, this can vary based on your system's usage and the manufacturer's specific recommendations.
What are the signs that my HVAC system needs repair?
Key indicators include strange noises, decreased airflow, higher energy costs, and uneven temperature distribution. If you notice these issues, our HVAC company in Newport News, VA is ready to provide efficient and effective repair services.
How can I improve the efficiency of my HVAC system?
Based on our experience, regular maintenance, addressing duct leaks, and installing a programmable thermostat can enhance efficiency. The US Department of Energy and ENERGY STAR suggest setting a comfortable daytime temperature and increasing it by 7F when you're not at home.
Do I need to replace my entire HVAC system if one part breaks?
Not necessarily. In many cases, replacing the malfunctioning component is sufficient. The decision largely depends on the age and overall condition of your system.
How do I know if I need a tune-up or maintenance?
If you're experiencing system issues or it's been some time since your last maintenance check, we recommend scheduling a tune-up with our team to prevent potential breakdowns.
What's the difference between a routine maintenance visit and an emergency service call?
Routine maintenance is a preventative measure scheduled in advance, while emergency service calls address urgent, unexpected issues. For emergencies, we encourage you to contact us immediately.
Are there ways to reduce my energy bills besides upgrading my HVAC system?
Indeed, there are. Addressing air leaks, improving insulation, and utilizing ceiling fans can all contribute to reducing your energy consumption and associated costs.
How experienced is the team at Starnes Mechanical?
Our team has accumulated over two decades of experience in the heating and air conditioning industry.
Is Starnes Mechanical fully insured and licensed?
Yes, we hold full licensing and insurance coverage for your peace of mind.
What makes Starnes Mechanical a good choice for HVAC services?
As a local, family-operated business, we are committed to delivering exceptional heating and cooling services, often with one of our owners personally overseeing service calls.
How often should I change the air filters in my HVAC system?
Generally, air filters should be changed monthly, but this can vary based on your system’s usage and manufacturer recommendations.
What signs indicate my HVAC system needs repair?
Signs include strange noises, decreased airflow, higher energy costs, and uneven temperature distribution. Contact us in Newport News, VA for efficient repair services.
How can I improve the efficiency of my HVAC system?
Regular maintenance, fixing duct leaks, and installing a programmable thermostat can improve efficiency. Follow Energy Star guidelines for temperature settings.
Do I need to replace my entire HVAC system if a part breaks?
Not necessarily. Often, replacing the faulty part is sufficient, depending on system age and condition.
What is the difference between routine maintenance and emergency service calls?
Routine maintenance is scheduled preventative care, while emergency calls address urgent issues and should be made immediately.
Can you tell me about the nearby places around Starnes Mechanical?
Nearby you’ll find Lewis Painting Inc., Habitat for Humanity Peninsula and Greater Williamsburg, and Arts Ballet Academy, LLC among others, offering home services, community support, and dance schooling.
How can nearby health-related facilities benefit customers at Starnes Mechanical?
Customers can access health services from nearby providers like Peninsula Pain and Rehabilitation Center, Alliance Physical Therapy, and Michael S. Cook, which might complement their wellness needs while visiting our HVAC services.
Are there convenient nearby amenities for customers visiting Starnes Mechanical?
Yes, customers can visit nearby spots like Warwick Village Shopping Center for shopping or grab a meal at Hardee's fast food restaurant, enhancing their visit convenience.
Brand Certified Facts from Starnes Mechanical
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Certified February 15, 2026Yext Knowledge Graph
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