JD
Joshua DiDonato
Mar 5, 2026
Do not use! Absolute worst decision of our families life. Not only did they wildly over sell and drastically miss expectations, but we truly felt blamed for all of their negligence. Extremely expensive/over priced for cheap vendors/poor quality. Their whole office is cold and difficult to communicate with, sometimes taking weeks for a simple response.
Every picture attached is "completed" work walked by over 10 Sundesign employees. I didn't include pictures of all the issues with cracking, popped nails, the HVAC, the electrical, the flooring, water intrusion, the gutters, the roof, the front door, and more.
I was hoping to avoid the review, but after another cold disappointing response from their team, we feel this is the only way to provide transparency for others hoping for their dream renovation.
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Post Sun Design response. Sun Design painted our windows shut on 04/15/2025. They remained painted shut until 08/12/2025. Nearly 4 months for their team to come back and open the windows! We emailed countless times, met with countless employees, none were able to address our concerns. For any other company (and the law) this is a massive fire code. They also left asbestos behind, flooded our basement and gave the house back to us filthy.